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The Impact of CyberHealthcare on the Physician–Patient Relationship
Abstract
It is estimated that 70 million Americans have used the Internet to acquire health-related information. Multiple factors provide the driving force behind this demand for online health information. Information technology is beginning to change the exclusive focus of medicine from curing disease to prevention of disease and enhancing health status. A critical feature of this change is the development of information and services that assist consumers to assume more responsibility for their own health and to actively participate in health care decisions. At the same time, physicians remain skeptical about the advantages of using the Internet for patient education. Some of the issues that this paper addresses include the following: What are the major factors that are leading to the increased use of the Internet by consumers to obtain health-related information? How do physicians view the use of the Internet by patients to obtain health-related information and services? How is the use of the Internet by consumers affecting physician-patient communications? What are the implications of the Internet for the future of physician-patient relationships?
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“Previous research has also demonstrated that physicians often lag behind their patients in their Internet usage [26,29] and their knowledge of information technologies [30].”
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“Though the findings are ambiguous (eg, [28]), previous research also shows concerns regarding unnecessary consultations [29], time-consuming discussions [22], dealing with questions [4], and correcting misinterpreted information [21], all of which are a challenge to physicians.”
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Metadata
- Authors
- Anderson, J. G., Rainey, M. R., & Eysenbach, G.
- Affiliations
- Purdue University West Lafayette (US)
- Corresponding author
- Anderson, James G.
- ORCID
- Anderson, James G.
- Venue
- Journal of Medical Systems
- Published
- 2003-02
- Volume
- 27
- Issue
- 1
- Pages
- 67-84
- ISSN
- 0148-5598 (ISSN-L)
- 1573-689X
- OpenAlex
- W1702139501
- Cited by
- 262
- References
- 28
- Citations by year
- 2025: 6 · 2024: 3 · 2023: 2 · 2022: 10 · 2021: 9 · 2020: 8 · 2019: 14 · 2018: 6 · 2017: 18 · 2016: 12 · 2015: 14 · 2014: 14 · 2013: 15 · 2012: 14
- FWCI
- 21.95
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Journal of Medical Systems (publishedVersion)
- PubMed (publishedVersion)
- Funders
- U.S. National Library of Medicine
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Keywords
- physician-patient relationship, online health information, patient education, physician attitudes, physician-patient communication, patient empowerment, health information technology
- MeSH terms
- Attitude of Health Personnel, Health Education, Humans, Information Services, Patient Education as Topic, Physician-Patient Relations, Preventive Health Services, Self Care, United States, Internet
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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