On the social influence of emotions in groups: Interpersonal effects of anger and happiness on conformity versus deviance.
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How do emotional expressions of group members shape conformity versus deviance in groups? We hypothesized that angry and happy responses to a group member's deviating opinion are interpreted as signals of imminent rejection versus acceptance. In 5 studies, the majority's expressions of anger led the deviant individual to feel rejected, whereas expressions of happiness made the deviant feel accepted. Because conformity can be seen as strategic behavior aimed at gaining (re)acceptance, the effects of emotional expressions on conformity should be moderated by social-contextual factors that determine the motivation to be accepted by the group and by the extent to which conformity is a means to this end. Accordingly, in Study 2, the availability of alternative groups determined whether a deviant conformed to the current group or abandoned the group after an angry reaction. In Study 3, anger and happiness were only associated with conformity pressure in situations that were perceived as cooperative (rather than competitive). Employing an interactive group task in Study 4, we showed that individuals who received an angry reaction contributed less in a cooperative group task than did those who received a neutral or happy reaction. Finally, in Study 5, peripheral group members conformed more after an angry reaction than after a happy reaction, but prototypical group members did not. Moreover, conformity was still manifest 3 weeks after the experiment, and this effect was mediated by feelings of rejection. We discuss implications of these findings for theorizing about social functions of emotions and the role of emotions in groups.
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In group decision making, deviant group members only conformed to an angry rather than a happy majority when they had an uncertain position in the group and were motivated to stay in the group.
“In studies of group decision making, deviant group members only conformed to an angry rather than a happy majority when they had an uncertain position in the group and were motivated to stay in the group-factors that increase information processing motivation (Heerdink et al. 2013).”
From The Social Effects of Emotions (2022) · cites this paper as Heerdink et al. 2013
Study 5 (Results, p. 17) found greater conformity after anger than happiness among peripheral, but not prototypical, members. The General Discussion (p. 18) and Study 2 discussion (p. 8) link conformity to seeking acceptance and staying when no alternative group is available. The paper frames these as motivations for re-acceptance, not as factors that increase information-processing motivation. (LLM, conf=0.86)
Experimental — accuracy not yet measuredVerbal and nonverbal expressions of anger in groups can motivate deviant group members to conform to the majority by fueling inferences of impending rejection.
“Furthermore, verbal as well as nonverbal expressions of anger in groups can motivate deviant group members to conform to the majority by fueling inferences of impending rejection (Heerdink et al. 2013).”
From The Social Effects of Emotions (2022) · cites this paper as Heerdink et al. 2013
Individuals who were the targets of verbal or nonverbal expressions of happiness by fellow group members inferred that they were accepted and included in the group, whereas those who witnessed expressions of anger inferred being rejected and excluded.
“individuals who were the targets of verbal or nonverbal expressions of happiness by fellow group members in computer-mediated or face-to-face interactions inferred that they were accepted and included in the group, whereas those who witnessed expressions of anger inferred being rejected and excluded (Heerdink et al. 2013).”
From The Social Effects of Emotions (2022) · cites this paper as Heerdink et al. 2013
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- van Kleef, G. A., De Dreu, C. K. W., & Manstead, A. S. R. (2010). An interpersonal approach to emotion in social decision making: The emotions as social information model. Advances in Experimental Social Psychology, 42, 45-96. doi:10.1016/S0065-2601(10)42002-X · DOI
- van Kleef, G. A., Homan, A. C., Beersma, B., Van Knippenberg, D., Van Knippenberg, B., & Damen, F. (2009). Searing sentiment or cold calculation? The effects of leader emotional displays on team performance depend on follower epistemic motivation. Academy of Management Journal, 52, 562-580. doi:10.5465/AMJ.2009.41331253 · DOI · Paper page
- van Kleef, G. A., Steinel, W., van Knippenberg, D., Hogg, M. A., & Svensson, A. (2007). Group member prototypicality and intergroup negotiation: How one's standing in the group affects negotiation behavior. British Journal of Social Psychology, 46, 129-152. doi:10.1348/ 014466605X89353
- van Kleef, G. A., Van Doorn, E. A., Heerdink, M. W., & Koning, L. F. (2011). Emotion is for influence. European Review of Social Psychology, 22, 114-163. doi:10.1080/10463283.2011.627192 · DOI
- van Knippenberg, D., De Dreu, C. K. W., & Homan, A. C. (2004). Work group diversity and group performance: An integrative model and research agenda. Journal of Applied Psychology, 89, 1008-1022. doi: 10.1037/0021-9010.89.6.1008 · DOI · Paper page
- van Zomeren, M., Spears, R., Fischer, A. H., & Leach, C. W. (2004). Put your money where your mouth is! Explaining collective action tendencies through group-based anger and group efficacy. Journal of Personality and Social Psychology, 87, 649-664. doi:10.1037/0022-3514.87.5 .649 · DOI
- Walter, F., & Bruch, H. (2008). The positive group affect spiral: A dynamic model of the emergence of positive affective similarity in work groups. Journal of Organizational Behavior, 29, 239-261. doi:10.1002/ job.505
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- Wiersema, D. V., van der Schalk, J., & van Kleef, G. A. (2012). Who's afraid of red, yellow, and blue? Need for cognitive closure predicts aesthetic preferences. Psychology of Aesthetics, Creativity, and the Arts, 6, 168-174. doi:10.1037/a0025878 · DOI
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Cited by
Sorted by citations
The Social Effects of Emotions
van Kleef, G. A., & Côté, S. (2022) · Annual Review of Psychology · doi:10.1146/annurev-psych-020821-010855 · Cited by 458 · see citing works
Self-citationHow leaders' emotional displays shape followers' organizational citizenship behavior
Koning, L. F., & Van Kleef, G. A. (2015) · The Leadership Quarterly · doi:10.1016/j.leaqua.2015.03.001 · Cited by 127 · see citing works
van Kleef, G. A., Cheshin, A., Koning, L. F., & Wolf, S. A. (2019) · Psychology of Sport and Exercise · doi:10.1016/j.psychsport.2018.11.004 · Cited by 78 · see citing works
Adam, H., & Brett, J. M. (2015) · Journal of Experimental Social Psychology · doi:10.1016/j.jesp.2015.07.001 · Cited by 62 · see citing works
Emotional influence in groups: the dynamic nexus of affect, cognition, and behavior
van Kleef, G. A., Heerdink, M. W., & Homan, A. C. (2017) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2017.07.017 · Cited by 49 · see citing works
Self-citation
- Authors
- Heerdink, M. W., van Kleef, G. A., Homan, A. C., & Fischer, A. H.
- Affiliations
- University of Amsterdam (NL)
- Venue
- Journal of Personality and Social Psychology
- Published
- 2013-08
- Volume
- 105
- Issue
- 2
- Pages
- 262-284
- ISSN
- 0022-3514 (ISSN-L)
- 1939-1315
- OpenAlex
- W2048193377
- Cited by
- 110
- References
- 19
- Citations by year
- 2026: 7 · 2025: 10 · 2024: 10 · 2023: 13 · 2022: 5 · 2021: 13 · 2020: 5 · 2019: 5 · 2018: 9 · 2017: 9 · 2016: 7 · 2015: 10 · 2014: 6 · 2012: 1
- FWCI
- 23.75
- Type
- journal article
- Language
- en
- Open access
- green
- handle.uba.uva.nl
- Licence
- other-oa
- Locations
- Journal of Personality and Social Psychology (publishedVersion)
- PubMed (publishedVersion)
- UvA-DARE (University of Amsterdam) (submittedVersion, other-oa)
- Data Archiving and Networked Services (DANS) (submittedVersion, other-oa)
- Funders
- Netherlands Organisation for Scientific Research (452-09-010)
- Topics
- Social Sciences › Sociology and Political Science › Psychology of Social Influence
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
- Keywords
- emotional expression, anger, happiness, conformity, deviance, social rejection, social acceptance, group dynamics, interpersonal influence, social functions of emotion
- MeSH terms
- Adolescent, Adult, Anger, Female, Group Processes, Happiness, Humans, Interpersonal Relations, Male, Middle Aged, Social Conformity, Young Adult
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