Use of information communication technology and stress, burnout, and mental health in older, middle-aged, and younger workers – results from a systematic review
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The aim of this systematic review is to summarise quantitative studies in occupational settings observing the association between Information communication technology (ICT) and stress, and burnout, considering age as an effect modifier. A systematic review using PRISMA guidelines was conducted through the following bibliographic databases: PubMed, Web of Science, Psycinfo, and the Cochrane Library. Inclusion criteria were occupational settings and content relevant to our research question. Risk of bias was assessed using the Newcastle-Ottawa scale. Two interventional, 4 cohorts, and 29 cross-sectional studies were found. ICT use in occupational settings was associated with stress seen in cross-sectional studies, but not in interventional studies. There was a concordant association with ICT and burnout in different study designs. Overall, there were no linear trends between age and technostress. We suggest that the observed associations were mostly present in the middle-aged working population and that these associations need to be supported in further studies.
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Some previous technostress reviews deal with leadership only in passing.
“or deal with it only in passing (Berg-Beckhoff et al. 2017;Gualano et al. 2023;Marsh et al. 2022;Pflügner 2022;Rohwer et al. 2022;Shirmohammadi et al. 2022)”
From Leadership and technostress: A systematic literature review (2025) · cites this paper as Berg-Beckhoff et al. 2017
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“Technocomplexity has negative consequences and would ultimately lead to nonadherence and greater stress in all age groups, particularly the elderly.(31) In all, new ICTs could provide patients with optimized, tailored disease information and communications which would ultimately improve CU management and outcomes.”
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- Authors
- Berg-Beckhoff, G., Nielsen, G., & Ladekjær Larsen, E.
- Affiliations
- Unit for Health Promotion Research, University of Southern Denmark, Esbjerg, Denmark
- University of Southern Denmark (DK)
- Venue
- International Journal of Occupational and Environmental Health
- Publisher
- Informa UK Limited
- Published
- 2017-04-03
- Volume
- 23
- Issue
- 2
- Pages
- 160-171
- ISSN
- 1077-3525 (ISSN-L)
- 2049-3967
- PMC
- PMC6060856
- OpenAlex
- W2789061384
- Cited by
- 197
- References
- 68
- Citations by year
- 2026: 16 · 2025: 31 · 2024: 31 · 2023: 39 · 2022: 37 · 2021: 27 · 2020: 12 · 2019: 4
- FWCI
- 0.68
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- International Journal of Occupational and Environmental Health (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- University of Southern Denmark Research Portal (University of Southern Denmark) (submittedVersion, other-oa)
- Topics
- Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Keywords
- information and communication technologies, technostress, burnout, occupational stress, mental health, age effect modification, older workers, middle-aged workers, young workers
- MeSH terms
- Information Technology, Adult, Age Factors, Burnout, Professional, Humans, Mental Health, Middle Aged, Stress, Psychological, Prevalence, Young Adult
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