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Effects of Transparency on the Perceived Trustworthiness of a Government Organization: Evidence from an Online Experiment
Open accessAbstract
Although the effect of government transparency on trust is heavily debated, our theoretical and empirical understanding of this relationship is still limited. The basic assumption tested in this article is whether transparency leads to higher levels of perceived trustworthiness. This article uses theories from social psychology to advance our understanding of the effects and mechanism of the relationship between transparency and the perceived trustworthiness of a government organization. Based on these theories, we propose two alternative hypotheses: (1) the general predisposition to trust government, and (2) prior knowledge about the specific issue moderates the relationship between transparency and trust. These assumptions are tested by online experimental research, which demonstrates that these factors indeed affect the relationship between transparency and perceived trustworthiness: changes in perceived competence occur mainly in the group of citizens with high trust and little knowledge, whereas changes in perceived benevolence occur predominantly in the group of citizens with low knowledge and low trust. These findings highlight that prior knowledge and general predisposition to trust should be incorporated in our theoretical models of the relationship between transparency and perceived trustworthiness.
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“For instance, Grimmelikhuijsen and Meijer (2014) used air pollution maps to probe transparency and found that they did have an effect on some citizens (particularly less knowledgeable and less trusting citizens) but not on others.”
From Latent transparency and trust in government: Unexpected findings from two survey experiments (2020) · cites this paper as Grimmelikhuijsen and Meijer (2014)
In the citing paper
“Effects appear to be contingent on policy domain (de Fine Licht, 2014), prior attitudes (Grimmelikhuijsen & Meijer, 2014), and even presentation format (Porumbescu et al., 2017).”
From Latent transparency and trust in government: Unexpected findings from two survey experiments (2020) · cites this paper as Grimmelikhuijsen & Meijer, 2014
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Cited by
Sorted by citations
The Effect of Transparency on Trust in Government: A Cross‐National Comparative Experiment
Grimmelikhuijsen, S., Porumbescu, G. A., Hong, B., & Im, T. (2013) · Public Administration Review · doi:10.1111/puar.12047 · Cited by 740
Self-citation25 Years of Transparency Research: Evidence and Future Directions
Cucciniello, M., Porumbescu, G. A., & Grimmelikhuijsen, S. (2017) · Public Administration Review · doi:10.1111/puar.12685 · Cited by 512
“Some contextual conditions that bear upon the effect of transparency identified to date include national cultural values (Grimmelikhuijsen et al. 2013 ), the type of policy issue at stake (de Fine Licht 2014), the form of government (Michener 2015 ), and the method used to enhance transparency…”
BackgroundMethodSelf-citationFelzmann, H., Fosch‐Villaronga, E., Lutz, C., & Tamò‐Larrieux, A. (2019) · Big Data & Society · doi:10.1177/2053951719860542 · Cited by 532
“In the organizational literature, trustworthiness has been closely linked to transparency in recent years (Grimmelikhuijsen and Meijer, 2012, Schnackenberg and Tomlinson, 2016).”
BackgroundUsing social media to enhance citizen engagement with local government: Twitter or Facebook?
de Rosario, A. H., Sáez-Martín, A., & Pérez, M. D. C. C. (2016) · New Media & Society · doi:10.1177/1461444816645652 · Cited by 374
“In this respect, online transparency, via local government websites, generates increased confidence among citizens (Grimmelikhuijsen and Meijer, 2014).”
BackgroundBattaglio, R. P., Belardinelli, P., Bellè, N., & Cantarelli, P. (2018) · Public Administration Review · doi:10.1111/puar.12994 · Cited by 369
Open Government: Origin, Development, and Conceptual Perspectives
Wirtz, B. W., & Birkmeyer, S. (2015) · International Journal of Public Administration · doi:10.1080/01900692.2014.942735 · Cited by 280
“The increased attention given to government transparency in recent years is to a large extent inspired by thinking from new public management (Grimmelikhuijsen & Meijer, 2014).”
BackgroundSafarov, I., Meijer, A. J., & Grimmelikhuijsen, S. (2017) · Information Polity · doi:10.3233/ip-160012 · Cited by 281
“Social and political trust of citizens in government is considered an important potential effect of increased government openness [67].”
Self-citationRepairing Trust in Organizations and Institutions: Toward a Conceptual Framework
Bachmann, R., Gillespie, N. A., & Priem, R. L. (2015) · Organization Studies · doi:10.1177/0170840615599334 · Cited by 311
“When effectively applied, transparency enables ‘inward observability’ – the ability of external stakeholders to monitor the activities and decisions made within the organization (Grimmelikhuijsen & Meijer, 2014).”
BackgroundBig and Open Linked Data (BOLD) in government: A challenge to transparency and privacy?
Janssen, M., & van den Hoven, J. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2015.11.007 · Cited by 275
Grimmelikhuijsen, S. (2023) · Public Administration Review · doi:10.1111/puar.13483 · Cited by 259
Self-citationDoes Twitter Increase Perceived Police Legitimacy?
Grimmelikhuijsen, S., & Meijer, A. J. (2015) · Public Administration Review · doi:10.1111/puar.12378 · Cited by 237
Self-citationLinking public sector social media and e-government website use to trust in government
Porumbescu, G. A. (2016) · Government Information Quarterly · doi:10.1016/j.giq.2016.04.006 · Cited by 248
“…in a position to disclose large amounts of information at very little cost, the relationship between transparency and citizens' levels of satisfaction and levels of trust in government has attracted considerable attention (Curtin & Meijer, 2006; Goldfinch, 2007; Grimmelikhuijsen & Meijer, 2012).”
BackgroundMacLean, D., & Titah, R. (2021) · Public Administration Review · doi:10.1111/puar.13413 · Cited by 257
Janssen, M., Rana, N. P., Slade, E. L., & Dwivedi, Y. K. (2017) · Public Management Review · doi:10.1080/14719037.2017.1305689 · Cited by 214
“A number of public sector studies have employed these dimensions of trustworthiness in government and e-government (e.g. Cho and Lee 2011; Grimmelikhuijsen and Meijer 2014; Shareef, Archer, and Dwivedi 2015; Yang and Anguelov 2013).”
BackgroundInfluentialOrganizational Reputation, the Content of Public Allegations, and Regulatory Communication
Gilad, S., Maor, M. H., & Bloom, P. B. (2013) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mut041 · Cited by 185
Government Openness and Public Trust: The Mediating Role of Democratic Capacity
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“Although scholars have previously discussed (O’Neill 2002) and empirically studied the negative effects of openness (De Fine Licht 2011; Grimmelikhuijsen and Meijer 2014), the present study points to a positive association between people living in open countries and their level of trust in the…”
Arshad, S., & Khurram, S. (2020) · Government Information Quarterly · doi:10.1016/j.giq.2020.101486 · Cited by 208
Government websites and social media's influence on government-public relationships
Hong, H. (2013) · Public Relations Review · doi:10.1016/j.pubrev.2013.07.007 · Cited by 187
“…as they reach a wider group of citizens at a relatively low cost with less spatial and temporal limitations (Grimmelikhuijsen & Meijer, 2012; Grimmelikhuijsen & Welch, 2012; Lee, Chang, & Berry, 2011; Welch, Hinnant, & Moon, 2005) The nature of online media are believed to facilitate…”
BackgroundLinking Transparency to Trust in Government and Voice
Porumbescu, G. A. (2015) · The American Review of Public Administration · doi:10.1177/0275074015607301 · Cited by 208
“Instead, the tacit and general assumption, with few exceptions (e.g., de Fine Licht, 2014; S. G. Grimmelikhuijsen & Meijer, 2014), is that the relationship between transparency and trust in government operates identically across different types of citizens—that it is strictly linear—despite strong…”
BackgroundMatheus, R., & Janssen, M. (2019) · Public Performance & Management Review · doi:10.1080/15309576.2019.1691025 · Cited by 212
“User characteristics such as technology literacy (Owen, Cooke, & Matthews, 2013), level of education (Grimmelikhuijsen & Meijer, 2014), and gender (Bauhr & Grimes, 2014) influence the ability to make use of data.”
BackgroundRuijer, E. H. J. M., Détienne, F., Baker, M. J., Groff, J., & Meijer, A. J. (2019) · The American Review of Public Administration · doi:10.1177/0275074019888065 · Cited by 163
“Transparency is defined in this article as “the availability of information about an organization or actor allowing external actors to monitor the internal workings or performance of that organization” (Grimmelikhuijsen & Meijer, 2012, p. 139).”
BackgroundSelf-citationPolicy Area as a Potential Moderator of Transparency Effects: An Experiment
de Fine Licht, J. (2014) · Public Administration Review · doi:10.1111/puar.12194 · Cited by 160
Perceptions of Public and Private Performance: Evidence from a Survey Experiment
Hvidman, U., & Andersen, S. C. (2015) · Public Administration Review · doi:10.1111/puar.12441 · Cited by 163
Effects of transparent brand communication on perceived brand authenticity and consumer responses
Yang, J., & Battocchio, A. F. (2020) · Journal of Product & Brand Management · doi:10.1108/jpbm-03-2020-2803 · Cited by 210
Determinants of institutional trust: the role of cultural context
Kaasa, A., & Andriani, L. (2021) · Journal of Institutional Economics · doi:10.1017/s1744137421000199 · Cited by 153
“Hofstede’s dimensions have been used extensively during recent decades in both the theoretical and empirical literature in different fields of social sciences and can be regarded as a grounded approach for describing culture (Grimmelikhuijsen and Meijer, 2014).”
BackgroundInfluentialWirtz, B. W., Piehler, R., Thomas, M.-J., & Daiser, P. (2015) · Public Management Review · doi:10.1080/14719037.2015.1103889 · Cited by 162
“To implement such optimized access, reforms in administrations seem necessary in order to satisfy the citizens’ needs for information (Relly and Sabharwal 2009; Grimmelikhuijsen and Meijer 2012).”
BackgroundResultJames, O., Jilke, S., Petersen, C., & de Walle, S. V. (2015) · Public Administration Review · doi:10.1111/puar.12471 · Cited by 135
In AI we trust? Citizen perceptions of AI in government decision making
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Cambier, F., & Poncin, I. (2019) · Journal of Business Research · doi:10.1016/j.jbusres.2019.11.060 · Cited by 136
THE EFFECTS OF JUDICIAL TRANSPARENCY ON PUBLIC TRUST: EVIDENCE FROM A FIELD EXPERIMENT
Grimmelikhuijsen, S., & Klijn, A. (2015) · Public Administration · doi:10.1111/padm.12149 · Cited by 124
“An application of ELM in the field of public administration has been carried out by Grimmelikhuijsen and Meijer (2014).”
Self-citationHow Can It Be Made Right Again? A Review of Trust Repair Research
Sharma, K., Schoorman, F. D., & Ballinger, G. A. (2023) · Journal of Management · doi:10.1177/01492063221089897 · Cited by 117
“…inward observability, defined as the ability of external stakeholders (in this case, the trustor) to monitor internal activities and decisions (Grimmelikhuijsen & Meijer, 2014), and involves the disclosure of relevant and accurate information in a manner that is easily interpretable to the…”
BackgroundPark, S., & Gil-García, J. R. (2021) · Government Information Quarterly · doi:10.1016/j.giq.2020.101456 · Cited by 107
Public trust in mega event planning institutions: The role of knowledge, transparency and corruption
Nunkoo, R., Ribeiro, M. A., Sunnassee, V., & Gürsoy, D. (2017) · Tourism Management · doi:10.1016/j.tourman.2017.11.010 · Cited by 109
“This variable was found to be positively related to public trust in government and in the LOC of the World Cup, confirming results of existing studies (Grimmelikhuijsen et al., 2013; Grimmelikhuijsen and Meijer, 2014).”
BackgroundResultInfluentialReplication, experiments and knowledge in public management research
Walker, R. M., James, O., & Brewer, G. A. (2017) · Public Management Review · doi:10.1080/14719037.2017.1282003 · Cited by 107
“which Grimmelikhuijsen and Porumbescu (2017) also conducted a conceptual replication to extend knowledge on expectancy disconfirmation theory. Implementing exact replications in public management research is challenging because it can be difficult to obtain funding and access to target populations. Using the same popu…”
BackgroundResultInfluentialA Multidimensional Reputation Barometer for Public Agencies: A Validated Instrument
Overman, S., Busuioc, M., & Wood, M. (2020) · Public Administration Review · doi:10.1111/puar.13158 · Cited by 104
Transparency-by-design: What is the role of open data portals?
Lněnička, M., & Nikiforova, A. (2021) · Telematics and Informatics · doi:10.1016/j.tele.2021.101605 · Cited by 118
Douglas, S., & Meijer, A. J. (2016) · International Journal of Public Administration · doi:10.1080/01900692.2015.1064133 · Cited by 118
“Transparency is primarily viewed as a tool for external stakeholders to monitor the internal workings of an organization, prevent corruption, and ensure due process (Grimmelikhuijsen & Meijer, 2014; Hood & Heald, 2006; Meijer, 2012).”
BackgroundInfluentialSelf-citationBouwman, R., & Grimmelikhuijsen, S. (2016) · International Journal of Public Sector Management · doi:10.1108/ijpsm-07-2015-0129 · Cited by 95
Self-citationPorumbescu, G. A. (2015) · Public Management Review · doi:10.1080/14719037.2015.1100751 · Cited by 95
“Despite the potential of e-government to improve citizens’ perceptions of government trustworthiness, empirical assessments have been mixed (West 2004; Welch, Hinnant, and Moon 2005; Tolbert and Mossberger 2006; Grimmelikhuijsen and Meijer 2012).”
BackgroundTHEORIZING AND EXPLAINING VOLUNTARY ACCOUNTABILITY
Koop, C. E. (2014) · Public Administration · doi:10.1111/padm.12058 · Cited by 92
Porumbescu, G. A. (2015) · Administration & Society · doi:10.1177/0095399715593314 · Cited by 95
James, O., & Ryzin, G. G. V. (2015) · The American Review of Public Administration · doi:10.1177/0275074015580390 · Cited by 96
Criado, J. I., & Alcarazo, L. O. D. Z. (2022) · Government Information Quarterly · doi:10.1016/j.giq.2022.101688 · Cited by 113
TRANSPARENCY IN PUBLIC–PRIVATE PARTNERSHIPS: NOT SO BAD AFTER ALL?
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“External transparency can be instrumental to various other desirable goals, such as accountability (Heald 2003), reducing corruption (e.g. Hood 2001), or increasing trust and legitimacy (De Fine Licht et al. 2014; Grimmelikhuijsen and Meijer 2014).”
BackgroundSelf-citationEuropean E-Democracy in Practice
Hennen, L., van Keulen, I., Korthagen, I., Aichholzer, G., Lindner, R., & Nielsen, R. Ø. (2019) · Studies in digital politics and governance · doi:10.1007/978-3-030-27184-8 · Cited by 97
Transparency actually: how transparency affects public perceptions of political decision-making
Licht, J. D. F. (2013) · European Political Science Review · doi:10.1017/s1755773913000131 · Cited by 94
Latent transparency and trust in government: Unexpected findings from two survey experiments
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Self-citationExperiments in Public Management Research
Blom‐Hansen, J., Morton, R. B., & Serritzlew, S. (2015) · International Public Management Journal · doi:10.1080/10967494.2015.1024904 · Cited by 79
“Although cooperation between practitioners and researchers is far from straightforward, notable results have recently come out of such cooperative endeavors (see, e.g., Grimmelikhuijsen and Meijer 2014; Haynes et al. 2013; Jakobsen 2013; Bellé 2014; Dynarski, Hyman, and Schanzenbach 2013).”
Wang, Q., & Guan, Z. (2023) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/muac040 · Cited by 81
Worthy, B., John, P., & Vannoni, M. (2016) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/muw063 · Cited by 78
“FOI legislation has become a common tool for experimental designs, and has been used to examine both the impact on the institutions subject to it and the recipients of the information (Grimmelikhuijsen and Meijer, 2014).”
Grimmelikhuijsen, S., Herkes, F., Leistikow, I. P., Verkroost, J., de Vries, F., & Zijlstra, W. G. (2019) · Regulation & Governance · doi:10.1111/rego.12278 · Cited by 85
Self-citationWe Need to Compare, but How? Measurement Equivalence in Comparative Public Administration
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Gobierno abierto y transparencia: construyendo un marco conceptual
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Reconciling Contradictions of Open Data Regarding Transparency, Privacy, Security and Trust
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“While the relationship between transparency and trust is controversial (see [21]-[22], [32]), there is an expectation of increased trust as a result of increased transparency of data.”
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“2007; but see Grimmelikhuijsen et al .”
InfluentialHonora, A., Chih, W., & Wang, K. (2021) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2021.102814 · Cited by 76
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“…provide a better explanation for the link between red tape and citizen satisfaction, we chose two possibly important moderating variables, one more situation-based (knowledge of politics) and one dispositional (emotional reactance to rules) (Grimmelikhuijsen and Meijer 2014; Shen and Dillard 2005).”
BackgroundMethodResultInfluentialSelf-citationPaunov, Y., Wänke, M., & Vogel, T. (2018) · Behavioural Public Policy · doi:10.1017/bpp.2018.40 · Cited by 67
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BackgroundMethodInfluentialSelf-citationPorumbescu, G. A., Meijer, A. J., & Grimmelikhuijsen, S. (2022) · Cambridge University Press eBooks · doi:10.1017/9781108678568 · Cited by 77
Self-citationTransparency in Europe: A Quantitative Study
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“The topic of transparency has received burgeoning academic attention in recent years, resulting in theoretical and increasingly empirical advances.(4,12,35,39,42) Although the modern rhetoric of “transparency” might suggest the term (and concept) is new, several scholars have demonstrated that transparency can be trac…”
BackgroundDeterminants of Internet-enabled Transparency at the Local Level
Lowatcharin, G., & Menifield, C. E. (2015) · State and Local Government Review · doi:10.1177/0160323x15593384 · Cited by 63
“Much of the current literature examining government Web sites focused on trust in government (Grimmelikhuijsen 2012; Grimmelikhuijsen and Meijer 2014; Grimmeli-khuijsen et al. 2013; S. Kim and Lee 2012; Welch, Hinnant, and Moon 2005).”
BackgroundAlon‐Barkat, S. (2019) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/muz013 · Cited by 71
Procedural Fairness and the Legitimacy of Agency Rulemaking
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Roelofs, P. (2019) · Governance. An International Journal of Policy, Administration and Institutions · doi:10.1111/gove.12402 · Cited by 49
Han, G., & Yan, S. (2019) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph16111874 · Cited by 62
“three aspects, competence, benevolence, and honesty, which refer to the public’s belief as to whether the government has the essential knowledge and skills for management, whether the government cares for the welfare of the people and whether the government keep their promises, respectively [23].”
BackgroundInfluentialSpáč, P., Voda, P., & Zagrapan, J. (2018) · Government Information Quarterly · doi:10.1016/j.giq.2018.05.003 · Cited by 57
Drinking from the Talent Pool: A Resource Endowment Theory of Human Capital and Agency Performance
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When Not Knowing is a Virtue: A Business Ethics Perspective
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Langella, C., Anessi‐Pessina, E., Redmayne, N. B., & Sicilia, M. (2021) · Public Administration · doi:10.1111/padm.12804 · Cited by 69
Behavioral Public Administration: Combining Insights from Public Administration and Psychology
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Self-citationGrimmelikhuijsen, S., John, P., Meijer, A., & Worthy, B. (2019) · Journal of Behavioral Public Administration · doi:10.30636/jbpa.12.34 · Cited by 52
“FOI laws themselves are increasingly being used as a device for experimental research to test for their potential impact on compliance or ‘concordance’ with the ‘spirit’ of the law (Grimmelikhuijsen & Meijer, 2014: Richter & Wilson, 2013, p. 181).”
BackgroundMethodInfluentialSelf-citationDoes Disclosure of Performance Information Influence Street‐level Bureaucrats’ Enforcement Style?
de Boer, N., Eshuis, J., & Klijn, E. (2018) · Public Administration Review · doi:10.1111/puar.12926 · Cited by 53
“Regulators disclose performance information in different ways, such as passively presenting policy information (de Fine Licht 2014; Grimmelikhuijsen and Meijer 2014; Grimmelikhuijsen et al. 2013; Van Erp 2010), actively publishing sanctions (Ayres and Braithwaite 1992; Van Erp 2011), or…”
BackgroundDesigning a tourism business model on block chain platform
Aghaei, H., Naderibeni, N., & Karimi, A. (2021) · Tourism Management Perspectives · doi:10.1016/j.tmp.2021.100845 · Cited by 63
Unfulfilled Promise: Laboratory experiments in public management research
Anderson, D. M., & Edwards, B. (2014) · Public Management Review · doi:10.1080/14719037.2014.943272 · Cited by 51
The Determinants of Individual Taxpayers’ Tax Compliance Behaviour in Peninsular Malaysia
Tan, S. K., Salleh, M. F. M., & Kassim, A. A. B. M. (2017) · International Business and Accounting Research Journal · doi:10.15294/ibarj.v1i1.4 · Cited by 53
“A study by Grimmelikhuijsen and Meijer (2012) indicated that participants who were accessible with comprehensible and timely information found the government organization more trustworthy than those presented with hard-to-comprehend and “old” information about policy outcomes.”
BackgroundAlgorithmic transparency and bureaucratic discretion: The case of SALER early warning system
Criado, J. I., Valero, J., & Villodre, J. (2020) · Information Polity · doi:10.3233/ip-200260 · Cited by 47
“Here, Grimmelikhuijsen (2019) or Grimmelikhuijsen and Meijer (2014) argue that, in the first case (accessibility), transparency is accomplished by the availability of information in different dimensions of the policy process or managerial functions of public agencies.”
Trust in public performance information: The effect of data accessibility and data source
Schmidthuber, L., Willems, J., & Krabina, B. (2022) · Public Administration Review · doi:10.1111/puar.13603 · Cited by 56
What drives the perceived legitimacy of collaborative governance? An experimental study
Lee, S., & Esteve, M. (2023) · Public Management Review · doi:10.1080/14719037.2022.2026692 · Cited by 45
“Given the online nature of the survey experiment, providing clear-cut instructions and survey design is important (Grimmelikhuijsen & Meijer, 2014).”
Huaman‐Ramirez, R., Lunardo, R., & Vásquez‐Parraga, A. Z. (2021) · Psychology and Marketing · doi:10.1002/mar.21609 · Cited by 44
Central Government Strategies to Promote Local Governments’ Transparency: Guidance or Enforcement?
Piña, G., & Avellaneda, C. N. (2018) · Public Performance & Management Review · doi:10.1080/15309576.2018.1462215 · Cited by 44
Political trust in the internet context: A comparative study in 36 countries
Lu, J., Qi, L., & Yu, X. (2019) · Government Information Quarterly · doi:10.1016/j.giq.2019.06.003 · Cited by 49
Towards decision support for disclosing data: Closed or open data?
Zuiderwijk, A., & Janssen, M. (2015) · Information Polity · doi:10.3233/ip-150358 · Cited by 46
“Yet, although various datasets have already been released [7–9], more datasets appear to remain closed.”
Core values for ideal civil servants: Service‐oriented, responsive and dedicated
Neo, S., Grimmelikhuijsen, S., & Tummers, L. G. (2022) · Public Administration Review · doi:10.1111/puar.13583 · Cited by 42
Self-citationThe Impact of Fiscal Transparency on Corruption: An Empirical Analysis Based on Longitudinal Data
Simone, E. D., Gaeta, G. L., & Mourão, P. R. (2017) · The B E Journal of Economic Analysis & Policy · doi:10.1515/bejeap-2017-0021 · Cited by 44
“In this sense transparency works as a monitoring tool for external stakeholders as it makes possible to scrutinize the internal workings of public organizations, prevent bribes, and ensure due process (Grimmelikhuijsen and Meijer 2014).”
BackgroundHow impressions of public employees’ warmth and competence influence trust in government
Hansen, F. G. (2021) · International Public Management Journal · doi:10.1080/10967494.2021.1963361 · Cited by 46
Government transparency: paradoxes and dilemmas
Adeoye, O., & Ran, B. (2023) · Public Management Review · doi:10.1080/14719037.2023.2181981 · Cited by 49
Transparency: A Magic Concept of Modernity
Alloa, E. (2018) · Springer eBooks · doi:10.1007/978-3-319-77161-8_3 · Cited by 49
Yang, Y. (2018) · Journal of Service Theory and Practice · doi:10.1108/jstp-06-2017-0102 · Cited by 38
Cucciniello, M., Bellè, N., Nasi, G., & Valotti, G. (2014) · Social Science Computer Review · doi:10.1177/0894439314560849 · Cited by 37
Crepaz, M., & Arikan, G. (2024) · Regulation & Governance · doi:10.1111/rego.12555 · Cited by 38
Crepaz, M., & Arıkan, G. (2021) · Journal of Elections Public Opinion and Parties · doi:10.1080/17457289.2021.1924738 · Cited by 38
“The evidence for the polarizing effect of high levels of information challenges some previous findings found in the transparency literature (Grimmelikhuijsen and Meijer 2014; Grimmelikhuijsen and Klijn 2015) but is in line with recent studies that discover polarizing effects of other variables such…”
BackgroundResultBadman, R. P., Wang, A. X., Skrodzki, M., Cho, H.-C., Aguilar‐Lleyda, D., Shiono, N., Yoo, S. B. M., Chiang, Y.-S., & Akaishi, R. (2022) · Behavioral Sciences · doi:10.3390/bs12060170 · Cited by 51
“Transparency is generally a multifaceted concept that cannot be simply reduced to one narrow policy approach [70]; thus, we have focused primarily on transparency in decision making and policy contents.”
BackgroundGovernment crisis messaging on social media, citizen online engagement and compliance with policies
Han, X., & Baird, C. (2022) · Public Management Review · doi:10.1080/14719037.2022.2103843 · Cited by 45
“Moreover, unlike the mixed findings on the relationship between E-government portals and people’s perception of government (Grimmelikhuijsen and Meijer 2014; West 2004), the studies examining the correlation between the use of government social media and citizens’ perception of government…”
Compensating for Poor Performance with Promotional Symbols: Evidence from a Survey Experiment
Alon‐Barkat, S., & Gilad, S. (2017) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mux013 · Cited by 36
A Systematic Review of Experimental Studies in Public Management Journals
Li, H., & Ryzin, G. G. V. (2017) · Cambridge University Press eBooks · doi:10.1017/9781316676912.003 · Cited by 35
Burdens of transparency: An analysis of public sector internal auditing
Liston‐Heyes, C., & Juillet, L. (2020) · Public Administration · doi:10.1111/padm.12654 · Cited by 35
Body‐Worn Cameras and Policing: A List Experiment of Citizen Overt and True Support
Bromberg, D. E., Charbonneau, É., & Smith, A. (2018) · Public Administration Review · doi:10.1111/puar.12924 · Cited by 33
Financial transparency, trust and willingness to pay in local governments of sub-Saharan Africa
Krah, R. Y., & Mertens, G. (2023) · Journal of Public Budgeting Accounting & Financial Management · doi:10.1108/jpbafm-06-2022-0110 · Cited by 34
Metadata
- Authors
- Grimmelikhuijsen, S. G., & Meijer, A. J.
- Affiliations
- Utrecht University (NL)
- Venue
- Journal of Public Administration Research and Theory
- Publisher
- Oxford University Press (OUP)
- Published
- 2012-11-05
- Volume
- 24
- Issue
- 1
- Pages
- 137-157
- ISSN
- 1053-1858 (ISSN-L)
- 1477-9803
- OpenAlex
- W2137678636
- Cited by
- 678
- References
- 92
- Citations by year
- 2026: 146 · 2025: 86 · 2024: 54 · 2023: 54 · 2022: 65 · 2021: 43 · 2020: 42 · 2019: 39 · 2018: 33 · 2017: 35 · 2016: 32 · 2015: 26 · 2014: 16 · 2013: 7
- FWCI
- 78.10
- Type
- journal article
- Language
- en
- Open access
- green
- dspace.library.uu.nl
- Licence
- other-oa
- Locations
- Journal of Public Administration Research and Theory (publishedVersion, public-domain)
- Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Law › Administrative Law and Governance
- Keywords
- government transparency, perceived trustworthiness, public trust in government, perceived competence, perceived benevolence, prior knowledge, public trust, government organizations
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