Cited by 24Labor market dynamics and wage inequalityDigital Economy and Work TransformationLabor Market and Education

Disruptive processes and skills mismatches in the new economy: Theorizing social inclusion and innovation as solutions

Cukier, Wendy·2019·Journal of Global Responsibility

Abstract

Purpose Analysts predict that disruptive technologies, such as artificial intelligence, will have a monumental impact on the world of work in the coming decades, exacerbating existing skills gaps faster than education systems can adapt. This paper aims to review research on the forecasted impact of technology on labour markets and skill demands over the near term. Furthermore, it outlines how social innovations and inclusion can be leveraged as strategies to mitigate the predicted impact of disruptive technologies. Design/methodology/approach The paper engages in an overview of relevant academic literature, policy and industry reports focussing on disruptive technologies, labour market “skills gaps” and training to identify ongoing trends and prospective solutions. Findings This paper identifies an array of predictions, made in studies and reports, about the impact of disruptive technologies on labour markets. It outlines that even conservative estimates can be expected to considerably exacerbate existing skills gaps. In turn, it identifies work-integrated learning and technology-enabled talent matching platforms as tools, which could be used to mitigate the effects of disruptive technologies on labour markets. It argues that there is a need for rigorous evaluation of innovative programmes being piloted across jurisdictions. Research limitations/implications This paper focusses on these dynamics primarily as they are playing out in Canada and similar Western countries. However, our review and conclusions are not generalizable to other regions and economies at different stages of development. Further work is needed to ascertain how disruptive technologies will affect alternative jurisdictions. Social implications While “future of work” debates typically focus on technology and deterministic narratives, this paper points out that social innovations in training and inclusive technologies could prove useful in helping societies cope with the labour market effects of disruptive technologies. Originality/value This paper provides a state-of-the-art review of the existing literature on the labour market effects of novel technologies. It contributes original insights into the future of work debates by outlining how social innovation and inclusion can be used as tools to address looming skills mismatches over the short to medium term.

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Crossref · 10.1108/jgr-11-2018-0079

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Authors
Cukier, W.
Affiliations
Toronto Metropolitan University (CA)
Corresponding author
Cukier, Wendy
Venue
Journal of Global Responsibility
Publisher
Emerald
Published
2019-08-15
Volume
10
Issue
3
Pages
211-225
ISSN
2041-2568 (ISSN-L)
OpenAlex
W2944855091
Cited by
24
References
39
Citations by year
2026: 1 · 2025: 10 · 2024: 5 · 2023: 3 · 2022: 2 · 2021: 1 · 2020: 2
FWCI
1.56
Type
journal article
Language
en
Open access
closed
Locations
Journal of Global Responsibility (publishedVersion)
Topics
  • Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Labor market dynamics and wage inequality
  • Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
  • Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Labor Market and Education
Keywords
disruptive technologies, skills mismatch, future of work, labour market impact, artificial intelligence, skills gap, work-integrated learning, social innovation, inclusive technology, employee training

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