Cited by 39Job Satisfaction and Organizational BehaviorWorkplace Violence and BullyingGender Diversity and Inequality

When and why does voice sustain or stop? The roles of leader behaviours, power differential perception and psychological safety

Liu, Xin, Mao, Jih‐Yu, Chiang, Jack Ting‐Ju, Guo, Li, Zhang, Shanshan·2023·Applied Psychology

Abstract

Our research investigates when and why voice sustains or ceases at work. Based on the issue‐selling framework and approach/avoidance theory of power, we argue that leader humble behaviour is a power‐equalising behaviour that facilitates subsequent voice after present voice. By contrast, leader abusive behaviour is a power‐asymmetry‐exacerbating behaviour that inhibits subsequent voice after present voice. The results from one experiment conducted in the United States and one two‐wave, two‐source survey study conducted in China demonstrated that when employee present voice was accompanied by leader humble behaviour, employee psychological safety was enhanced, which, in turn, increased subsequent voice. However, when employee present voice was accompanied by leader abusive behaviour, employee psychological safety was reduced, which, in turn, decreased subsequent voice. The field study further demonstrated that power differential perception mediated the interactive effects of employee present voice and leader behaviours on employee psychological safety and, consequently, on subsequent voice.

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Crossref · 10.1111/apps.12432

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Authors
Liu, X., Mao, J., Chiang, J. T., Guo, L., & Zhang, S.
Affiliations
  • Renmin University of China (CN)
  • University of Nottingham Ningbo China (CN)
  • Peking University (CN)
  • University of International Business and Economics (CN)
Corresponding author
Mao, Jih‐Yu
Venue
Applied Psychology
Publisher
Wiley
Published
2022-09-27
Volume
72
Issue
3
Pages
1209-1247
ISSN
  • 0269-994X (ISSN-L)
  • 1464-0597
OpenAlex
W4296110808
Cited by
39
References
84
Citations by year
2026: 10 · 2025: 11 · 2024: 11 · 2023: 6 · 2022: 1
FWCI
6.85
Type
journal article
Language
en
Open access
closed
Locations
Applied Psychology (publishedVersion)
Funders
National Natural Science Foundation of China (72002214, 72072005, 72102040)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Sociology and Political Science › Workplace Violence and Bullying
  • Social Sciences › Gender Studies › Gender Diversity and Inequality
Keywords
employee voice, psychological safety, power equalization, power imbalance

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