Leadership Behavior and Employee Voice: Is the Door Really Open?
Abstract
We investigate the relationships between two types of change-oriented leadership (transformational leadership and managerial openness) and subordinate improvement-oriented voice in a two-phase study. Findings from 3,149 employees and 223 managers in a restaurant chain indicate that openness is more consistently related to voice, given controls for numerous individual differences in subordinates' personality, satisfaction, and job demography. This relationship is shown to be mediated by subordinate perceptions of psychological safety, illustrating the importance of leaders in subordinate assessments of the risks of speaking up. Also, leadership behaviors have the strongest impact on the voice behavior of the best-performing employees.
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- Authors
- Detert, J. R., & Burris, E. R.
- Affiliations
- Cornell University (US)
- The University of Texas at Austin (US)
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2007-08
- Volume
- 50
- Issue
- 4
- Pages
- 869-884
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2130265624
- Semantic Scholar
- c2ec8b14b47870e22768fc446dd240b1a520a2f6
- Cited by
- 2,250
- References
- 58
- Citations by year
- 2026: 251 · 2025: 192 · 2024: 190 · 2023: 168 · 2022: 198 · 2021: 200 · 2020: 173 · 2019: 158 · 2018: 139 · 2017: 87 · 2016: 113 · 2015: 89 · 2014: 77 · 2013: 64 · 2012: 56
- FWCI
- 35.04
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Journal (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Keywords
- employee voice, transformational leadership, change-oriented leadership, psychological safety, speaking up, subordinate performance, restaurant employees, leadership behavior
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