Cited by 2,250Job Satisfaction and Organizational BehaviorEmployee Performance and LeadershipLeadership and Management in Organizations

Leadership Behavior and Employee Voice: Is the Door Really Open?

Detert, James R., Burris, Ethan R.·2007·Academy of Management Journal

Abstract

We investigate the relationships between two types of change-oriented leadership (transformational leadership and managerial openness) and subordinate improvement-oriented voice in a two-phase study. Findings from 3,149 employees and 223 managers in a restaurant chain indicate that openness is more consistently related to voice, given controls for numerous individual differences in subordinates' personality, satisfaction, and job demography. This relationship is shown to be mediated by subordinate perceptions of psychological safety, illustrating the importance of leaders in subordinate assessments of the risks of speaking up. Also, leadership behaviors have the strongest impact on the voice behavior of the best-performing employees.

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Registry

Crossref · 10.5465/amj.2007.26279183

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58 of 58 references verified0 citation errors · 0 not checkable

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Authors
Detert, J. R., & Burris, E. R.
Affiliations
  • Cornell University (US)
  • The University of Texas at Austin (US)
Venue
Academy of Management Journal
Published
2007-08
Volume
50
Issue
4
Pages
869-884
ISSN
  • 0001-4273 (ISSN-L)
  • 1948-0989
OpenAlex
W2130265624
Cited by
2,250
References
58
Citations by year
2026: 251 · 2025: 192 · 2024: 190 · 2023: 168 · 2022: 198 · 2021: 200 · 2020: 173 · 2019: 158 · 2018: 139 · 2017: 87 · 2016: 113 · 2015: 89 · 2014: 77 · 2013: 64 · 2012: 56
FWCI
35.04
Type
journal article
Language
en
Open access
closed
Locations
Academy of Management Journal (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
Keywords
employee voice, transformational leadership, change-oriented leadership, psychological safety, speaking up, subordinate performance, restaurant employees, leadership behavior

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