The DOI matches its Crossref record; 17 of the 17 references it cites were found in a registry or an index.
Employee Voice and Silence
Open accessAbstract
When employees voluntarily communicate suggestions, concerns, information about problems, or work-related opinions to someone in a higher organizational position, they are engaging in upward voice. When they withhold such input, they are displaying silence and depriving their organization of potentially useful information. In this article, I review the current state of knowledge about the factors and motivational processes that affect whether employees engage in upward voice or remain silent when they have concerns or relevant information to share. I also review the research findings on the organizational and individual effects of employee voice and silence. After presenting an integrated model of antecedents and outcomes, I offer some potentially fruitful questions for future research.
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Citations
Cites
Prospect Theory: An Analysis of Decision under Risk
Kahneman, D., & Tversky, A. (1979) · Econometrica · doi:10.2307/1914185 · Cited by 48,524
The Social Psychology of Procedural Justice
Lind, E. A., & Tyler, T. R. (1988) · Critical Issues in Social Justice · doi:10.1007/978-1-4899-2115-4 · Cited by 6,585
Organizational Silence: A Barrier to Change and Development in a Pluralistic World
Morrison, E. W., & Milliken, F. J. (2000) · The Academy of Management Review · doi:10.2307/259200 · Cited by 2,776
Self-citationAll Frames Are Not Created Equal: A Typology and Critical Analysis of Framing Effects
Levin, I. P., Schneider, S. L., & Gaeth, G. J. (1998) · Organizational Behavior and Human Decision Processes · doi:10.1006/obhd.1998.2804 · Cited by 2,592
Leadership Behavior and Employee Voice: Is the Door Really Open?
Detert, J. R., & Burris, E. R. (2007) · Academy of Management Journal · doi:10.5465/amj.2007.26279183 · Cited by 2,250
Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs*
Dyne, L. V., Ang, S., & Botero, I. C. (2003) · Journal of Management Studies · doi:10.1111/1467-6486.00384 · Cited by 2,062
Employee Voice Behavior: Integration and Directions for Future Research
Morrison, E. W. (2011) · Academy of Management Annals · doi:10.5465/19416520.2011.574506 · Cited by 1,803
Self-citationAn Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why*
Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003) · Journal of Management Studies · doi:10.1111/1467-6486.00387 · Cited by 1,671
Self-citationPsychological Antecedents of Promotive and Prohibitive Voice: A Two-Wave Examination
Liang, J., Farh, C. I. C., & Farh, J.-L. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0176 · Cited by 1,647
Walumbwa, F. O., & Schaubroeck, J. (2009) · Journal of Applied Psychology · doi:10.1037/a0015848 · Cited by 1,114
Cited by
Chamberlin, M., Newton, D. W., & Lepine, J. A. (2017) · Personnel Psychology · doi:10.1111/peps.12185 · Cited by 532
Sherf, E. N., Parke, M. R., & Isaakyan, S. (2021) · Academy of Management Journal · doi:10.5465/amj.2018.1428 · Cited by 349
Why and When Leaders’ Affective States Influence Employee Upward Voice
Liu, W., Song, Z., Li, X., & Liao, Z. (2017) · Academy of Management Journal · doi:10.5465/amj.2013.1082 · Cited by 241
Li, A. N., Liao, H., Tangirala, S., & Firth, B. M. (2017) · Journal of Applied Psychology · doi:10.1037/apl0000215 · Cited by 188
Lee, S. E., & Dahinten, V. S. (2021) · Journal of Nursing Scholarship · doi:10.1111/jnu.12689 · Cited by 164
“Organizational literature has highlighted the importance of leadership to psychological safety and employee voice behaviors (Edmondson & Lei, 2014; Edmondson, 2018; Morrison, 2014; Nembhard & Edmondson, 2006).”
Background
Metadata
- Authors
- Morrison, E. W.
- Venue
- Annual Review of Organizational Psychology and Organizational Behavior
- Publisher
- Annual Reviews
- Published
- 2014-03-21
- Volume
- 1
- Issue
- 1
- Pages
- 173-197
- ISSN
- 2327-0608 (ISSN-L)
- 2327-0616
- OpenAlex
- W2022669491
- Cited by
- 1,595
- References
- 17
- FWCI
- 13.20
- Type
- journal article
- Language
- en
- Open access
- bronze
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
