When do leaders grant voice? How leaders’ perceptions of followers’ control and belongingness needs affect the enactment of fair procedures
Open accessAbstract
Theories that explain employees’ positive emotional, cognitive, and behavioral responses to fair procedures rely on control and relational processes. In the present study, we build on these models, but reverse this perspective to examine when leaders provide voice opportunities in their interactions with employees. We argued that leaders may take care of employees’ perceived individual control needs (which influence their own outcomes) by granting them voice. However, this will be the case particularly when leaders perceive that this employee also wants to belong to the organization, because this makes it more likely that employees will use their voice in a way that does not hurt the organization’s interest. Support for this predicted interaction effect was found in a laboratory experiment and a multisource field study. This research is among the first to identify factors that influence whether leaders will be more likely to act fairly, thus integrating procedural justice processes in the leadership literature.
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“Leaders play a critical role in shaping employees’ perceptions of uncertainty by signaling which behaviors are acceptable and encouraged 1,3,14,36 .”
- Authors
- Hoogervorst, N., De Cremer, D., & van Dijke, M.
- Affiliations
- Erasmus University Rotterdam (NL)
- China Europe International Business School (CEIBS), China
- Rotterdam School of Management, The Netherlands
- Corresponding author
- Hoogervorst, Niek
- Venue
- Human Relations
- Publisher
- SAGE Publications
- Published
- 2013-05-22
- Volume
- 66
- Issue
- 7
- Pages
- 973-992
- ISSN
- 0018-7267 (ISSN-L)
- 1741-282X
- OpenAlex
- W2135202723
- Cited by
- 33
- References
- 75
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 1 · 2023: 3 · 2021: 1 · 2020: 4 · 2019: 2 · 2018: 3 · 2017: 3 · 2016: 3 · 2015: 7 · 2014: 2 · 2013: 1
- FWCI
- 8.88
- Type
- journal article
- Language
- en
- Open access
- green
- www.webofscience.com
- Licence
- Locations
- Human Relations (publishedVersion)
- Nottingham Trent University's Institutional Repository (Nottingham Trent Repository) (acceptedVersion)
- EUR Research Repository (Erasmus University Rotterdam) (submittedVersion)
- CEIBS Institutional Repository (submittedVersion, cc-by-nc-nd)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
- Social Sciences › Public Administration › Labor Movements and Unions
- Keywords
- voice, procedural justice, leader perceptions, perceived control, leader-follower interaction, fair procedure
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