Voice, control, and procedural justice: Instrumental and noninstrumental concerns in fairness judgments.
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Persons given opportunities to express their views believe that they have greater control over the outcomes, which leads to greater procedural fairness judgments.
“That is, the voice effect is explained by the presumption that persons given opportunities to express their views believe that they have greater control over the outcomes, which leads to greater procedural fairness judgments (Lind, Kanfer, and Early 1990).”
From Recovery Voice and Satisfaction After Service Failure: An Experimental Investigation of Mediating and Moderating Factors (2007) · cites this paper as Lind, Kanfer, and Early 1990
Judgments of the fairness of a decisionmaking procedure are enhanced when the individual involved is offered an opportunity to express his or her views and opinions before the decision is made.
“This argument can be supported by the consensus in the psychology literature that judgments of the fairness of a decisionmaking procedure are enhanced when the individual involved in the situation is offered an opportunity to express his or her views and opinions before the decision is made (Lind, Kanfer, and Early 1990).”
From Recovery Voice and Satisfaction After Service Failure: An Experimental Investigation of Mediating and Moderating Factors (2007) · cites this paper as Lind, Kanfer, and Early 1990
Cites
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Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.51.6.1173 · Cited by 91,532 · see citing works
Experimental Design: Procedures for the Behavioral Sciences
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Taylor, S. E., & Brown, J. D. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.2.193 · Cited by 7,814 · see citing works
The Social Psychology of Procedural Justice
Lind, E. A., & Tyler, T. R. (1988) · Critical Issues in Social Justice · doi:10.1007/978-1-4899-2115-4 · Cited by 6,585 · see citing works
Self-citationWhat Should Be Done with Equity Theory?
Leventhal, G. S. (1980) · Social Exchange · doi:10.1007/978-1-4613-3087-5_2 · Cited by 3,010 · cited 1× · see citing works
“a favorable outcome (Leventhal, 1980) or an equitable outcome”
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A Relational Model of Authority in Groups
Tyler, T. R., & Lind, E. A. (1992) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60283-x · Cited by 2,977 · see citing works
Self-citationThe Group Engagement Model: Procedural Justice, Social Identity, and Cooperative Behavior
Tyler, T. R., & Blader, S. L. (2003) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr0704_07 · Cited by 2,118 · see citing works
Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs*
Dyne, L. V., Ang, S., & Botero, I. C. (2003) · Journal of Management Studies · doi:10.1111/1467-6486.00384 · Cited by 2,062 · see citing works
Uncertainty management by means of fairness judgments
van den Bos, K., & Lind, E. A. (2002) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(02)80003-x · Cited by 913 · see citing works
Self-citationDo Fair Procedures Matter? The Effect of Procedural Justice on Spouse Assault
Paternoster, R., Bachman, R., Brame, R., & Sherman, L. W. (1997) · Law & Society Review · doi:10.2307/3054098 · Cited by 588 · see citing works
Newman, D. T., Fast, N. J., & Harmon, D. J. (2020) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2020.03.008 · Cited by 550 · see citing works
VOICE, CONTROL, AND BELONGING: The Double-Edged Sword of Procedural Fairness
MacCoun, R. J. (2005) · Annual Review of Law and Social Science · doi:10.1146/annurev.lawsocsci.1.041604.115958 · Cited by 343 · see citing works
“…complex and too alienating, but in fact, disputants who actually participate in trials tend to view the trial process favorably, and again, to a surprising extent this is true of “losers” as well as those who win their case (Lind et al., 1990; MacCoun et al., 1988; MacCoun, Lind, & Tyler, 1992).”
BackgroundInfluentialPerceived Coercion in Mental Hospital Admission: Pressures and Process
Lidz, C. W. (1995) · Archives of General Psychiatry · doi:10.1001/archpsyc.1995.03950240052010 · Cited by 273 · see citing works
Grimmelikhuijsen, S. (2023) · Public Administration Review · doi:10.1111/puar.13483 · Cited by 259 · see citing works
Karande, K., Magnini, V. P., & Tam, L. (2007) · Journal of Service Research · doi:10.1177/1094670507309607 · Cited by 176 · see citing works
Inclusion, motivation, and good faith: The morality of coercion in mental hospital admission
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Patient perceptions of coercion in mental hospital admission
Hiday, V. A., Swartz, M. S., Swanson, J., & Wagner, H. R. (1997) · International Journal of Law and Psychiatry · doi:10.1016/s0160-2527(97)00004-6 · Cited by 120 · see citing works
Schlicker, N., Langer, M., Ötting, S. K., Baum, K., König, C. J., & Wallach, D. (2021) · Computers in Human Behavior · doi:10.1016/j.chb.2021.106837 · Cited by 106 · see citing works
van der Weiden, A., Prikken, M., & van Haren, N. E. M. (2015) · Neuroscience & Biobehavioral Reviews · doi:10.1016/j.neubiorev.2015.09.004 · Cited by 101 · see citing works
Family, Clinician, and Patient Perceptions of Coercion in Mental Hospital Admission
Hoge, S. K., Lidz, C. W., Eisenberg, M., Monahan, J., Bennett, N., Gardner, W., Mulvey, E. P., & Roth, L. (1998) · International Journal of Law and Psychiatry · doi:10.1016/s0160-2527(98)00002-8 · Cited by 54 · see citing works
Patient Perception of Coercion on Admission to Acute Psychiatric Services
McKenna, B. G., Simpson, A. I. F., & Laidlaw, T. M. (1999) · International Journal of Law and Psychiatry · doi:10.1016/s0160-2527(98)00039-9 · Cited by 50 · see citing works
Strijbos, J.-W., Ochoa, T. A., Sluijsmans, D. M. A., Segers, M. S. R., & Tillema, H. H. (2009) · Cognitive and Emotional Processes in Web-Based Education · doi:10.4018/978-1-60566-392-0.ch018 · Cited by 48 · see citing works
Outpatient commitment and coercion in New Zealand: A matched comparison study
McKenna, B. G., Simpson, A. I. F., & Coverdale, J. H. (2006) · International Journal of Law and Psychiatry · doi:10.1016/j.ijlp.2004.07.004 · Cited by 43 · see citing works
Hoogervorst, N., De Cremer, D., & van Dijke, M. (2013) · Human Relations · doi:10.1177/0018726713482150 · Cited by 33 · see citing works
Patients’ perceptions of coercion on admission to forensic psychiatric hospital: A comparison study
McKenna, B. G., Simpson, A. I. F., & Coverdale, J. H. (2003) · International Journal of Law and Psychiatry · doi:10.1016/s0160-2527(03)00046-3 · Cited by 32 · see citing works
“It’s Not Over When It’s Over”―Post-Decision Arrangements and Empirical Legitimacy
de Fine Licht, J., Agerberg, M., & Esaiasson, P. (2022) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/muab023 · Cited by 28 · see citing works
What’s the Appeal? Perceptions of Review Processes for Algorithmic Decisions
Lyons, H., Wijenayake, S., Miller, T., & Velloso, E. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3517606 · Cited by 27 · see citing works
Brummel, L., & de Blok, L. (2024) · Public Management Review · doi:10.1080/14719037.2024.2337843 · Cited by 17 · see citing works
- Authors
- Lind, E. A., Kanfer, R., & Earley, P. C.
- Venue
- Journal of Personality and Social Psychology
- Published
- 1990-11
- Volume
- 59
- Issue
- 5
- Pages
- 952-959
- ISSN
- 1939-1315
- 0022-3514
- Cited by
- 633
- References
- 6
- Language
- en
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