The Sociotechnical Axis of Cohesion for the is Discipline: Its Historical Legacy and its Continued Relevance1

Sarker, Suprateek; Chatterjee, Sutirtha; Xiao, Xiao; Elbanna, Amany

doi:10.25300/misq/2019/13747

Cited by 576Information Systems Theories and ImplementationInformation Systems Education and Curriculum DevelopmentInformation Technology Governance and Strategy

The Sociotechnical Axis of Cohesion for the is Discipline: Its Historical Legacy and its Continued Relevance1

Sarker, Suprateek, Chatterjee, Sutirtha, Xiao, Xiao, Elbanna, Amany·2019·MIS Quarterly

DOI 10.25300/misq/2019/13747

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Abstract

The sociotechnical perspective is often seen as one of the foundational viewpoints—or an “axis of cohesion”— for the Information Systems (IS) discipline, contributing to both its distinctiveness and its ability to coherently expand its boundaries. However, our review of papers in the two leading IS journals from 2000 to 2016 suggests that IS research has lost sight of the discipline’s sociotechnical character—a character that was widely acknowledged at the discipline’s inception. This is a problem because an axis of cohesion can be fundamental to a discipline’s long-term vitality. In order to address this issue, we offer ways to renew the sociotechnical perspective so that it can continue to serve as a distinctive and coherent foundation for the discipline. Our hope is that the renewed sociotechnical frame for the IS discipline discussed in the paper holds potential to contribute to the enduring strength of our diverse, distinctive, yet unified discipline. It also prompts members of the discipline to think more deeply about what it means to be an IS scholar.

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The systems perspective encompasses how components interact to sustain a system.
“On the other hand, the systems perspective encompasses how components interact to sustain a system (Burton-Jones et al., 2015; Sarker et al., 2019).”
From Sustaining the Crypto Commons: A Configurational Systems Perspective on Blockchain and Cryptocurrency Governance (2024) · cites this paper as Sarker et al., 2019
Configurational perspectives align well with systems theorizing, which underscores interactions within a system and its environment, highlighting emergent properties.
“Configurational perspectives align well with systems theorizing, which underscores the interactions within a system and its environment, highlighting emergent properties (Burton-Jones et al., 2015; Sarker et al., 2019).”
From Sustaining the Crypto Commons: A Configurational Systems Perspective on Blockchain and Cryptocurrency Governance (2024) · cites this paper as Sarker et al., 2019
The sociotechnical view can serve as a guiding framework for understanding user engagement and deviant behaviours in the metaverse.
“The sociotechnical view (Sarker et al., 2019) can serve as a guiding framework for understanding user engagement and deviant behaviours in the metaverse.”
From Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy (2022) · cites this paper as Sarker et al., 2019

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A Deontological Approach to Designing Ethical Collaboration
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The concept of ‘IT artifact’ has outlived its usefulness and should be retired now
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Chapter eight The Disciplines and the Future
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Options for Formulating a Digital Transformation Strategy
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Institutional and Sub-institutional Determinants of Change in Labour Turnover
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Educational News
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Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., et al. (2023) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2023.102642 · Cited by 4,584 · see citing works
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Managing artificial intelligence
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The Making of Data Commodities: Data Analytics as an Embedded Process
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Pinski, M., & Benlian, A. (2023) · Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.24251/hicss.2023.021 · Cited by 94 · see citing works
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Do people appropriately rely on AI-advice? An analytical review of HCI research on human-AI decision-making.
Raees, M., Khan, V.-J., Lykourentzou, I., & Papangelis, K. (2026) · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3791467 · Cited by 5 · see citing works
Sustaining the Crypto Commons: A Configurational Systems Perspective on Blockchain and Cryptocurrency Governance
Ciriello, R., Mindel, V., & Mathiassen, L. (2024) · Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.24251/hicss.2024.607 · Cited by 2 · see citing works

Authors: Sarker, S., Chatterjee, S., Xiao, X., & Elbanna, A.
Affiliations: University of Virginia (US)
University of Nevada, Las Vegas (US)
Copenhagen Business School (DK)
Royal Holloway University of London (GB)
ORCID: Sarker, Suprateek
Chatterjee, Sutirtha
Xiao, Xiao
Elbanna, Amany
Venue: MIS Quarterly
Publisher: MIS Quarterly
Published: 2019-09-01
Volume: 43
Issue: 3
Pages: 695-719
ISSN: 0276-7783 (ISSN-L)
2162-9730
DOI: 10.25300/misq/2019/13747
OpenAlex: W2967831706
Semantic Scholar: 3918edae4d9597e00064bd48e1d4e0b67d2766c1
Cited by: 576
References: 158
Citations by year: 2026: 107 · 2025: 97 · 2024: 90 · 2023: 100 · 2022: 81 · 2021: 62 · 2020: 32 · 2019: 7
FWCI: 91.42
Type: journal article
Language: en
Open access: closed
Locations: MIS Quarterly (publishedVersion)
CBS Research Portal (Copenhagen Business School) (publishedVersion)
Journal of the Association for Information Systems (submittedVersion)
Topics: Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
Physical Sciences › Computer Science › Information Systems › Information Systems Education and Curriculum Development
Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
Keywords: socio-technical approach, information systems discipline, disciplinary identity, disciplinary boundaries, disciplinary renewal

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The Sociotechnical Axis of Cohesion for the is Discipline: Its Historical Legacy and its Continued Relevance1

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