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Cited by 342

The DOI matches its Crossref record; 23 of the 23 references it cites were found in a registry or an index.

Sensemaking and emotion in organizations

Maitlis, Sally, Vogus, Timothy J., Lawrence, Thomas B.·2013·Organizational Psychology Review
DOI 10.1177/2041386613489062
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Abstract

Emotion is a critical but relatively unexplored dimension of sensemaking in organizations. Existing models of sensemaking tend to ignore the role of emotion or portray it as an impediment. To address this problem, we explore the role that felt emotion plays in three stages of individual sensemaking in organizations. First, we examine emotion’s role in mediating the relationship between unexpected events and the onset of sensemaking processes. We argue that emotion signals the need for and provides the energy that fuels sensemaking, and that different kinds of emotions are more and less likely to play these roles. Second, we explore the role of emotion in shaping sensemaking processes, focusing on how emotions make sensemaking a more solitary or more interpersonal process, and a more generative or more integrative process. Third, we argue that sensemakers’ felt emotion plays an important role in concluding sensemaking, particularly through its effect on the plausibility of sensemaking accounts.

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Metadata

Authors
Maitlis, S., Vogus, T. J., & Lawrence, T. B.
Venue
Organizational Psychology Review
Publisher
SAGE Publications
Published
2013-05-26
Volume
3
Issue
3
Pages
222-247
ISSN
  • 2041-3866 (ISSN-L)
  • 2041-3874
DOI
10.1177/2041386613489062
OpenAlex
W2152664775
Cited by
342
References
23
FWCI
28.85
Type
journal article
Language
en
Open access
closed

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