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Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1

Bock, Gee-Woo, Zmud, Robert W., Kim, Young-Gul, Lee, Jae-Nam·2005·MIS Quarterly

Abstract

Individuals’ knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals’ knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals’ knowledge-sharing intentions. Through a field survey of 154 managers from 27 Korean organizations, we confirm our hypothesis that attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals’ intentions to share knowledge. Additionally, we find that anticipated reciprocal relationships affect individuals’ attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms. Contrary to common belief, we find anticipated extrinsic rewards exert a negative effect on individuals’ knowledge-sharing attitudes.

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Metadata

Authors
Bock, G.-W., Zmud, R. W., Kim, Y.-G., & Lee, J.-N.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
2005-03-01
Volume
29
Issue
1
Pages
87-112
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
OpenAlex
W2146125869
Cited by
4,333
References
11
FWCI
348.91
Type
journal article
Language
en
Open access
closed

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