Systems perspective of Amazon mechanical Turk for organizational research: review and recommendations
Open accessAbstract
Amazon Mechanical Turk (MTurk) is becoming a prevalent source of quick and cost effective data for organizational research, but there are questions about the appropriateness of the platform for organizational research. To answer these questions, we conducted an integrative review based on 75 papers evaluating the MTurk platform and 250 MTurk samples used in organizational research. This integrative review provides four contributions: (1) we analyze the trends associated with the use of MTurk samples in organizational research; (2) we develop a systems perspective (recruitment system, selection system, and work management system) to synthesize and organize the key factors influencing data collected on MTurk that may affect generalizability and data quality; (3) within each factor, we also use available MTurk samples from the organizational literature to analyze key issues (e.g., sample characteristics, use of attention checks, payment); and (4) based on our review, we provide specific recommendations and a checklist for data reporting in order to improve data transparency and enable further research on this issue.
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The attrition observed in the present studies is consistent with patterns reported in the broader crowdsourcing literature.
“In this context, the attrition observed in the present studies is consistent with patterns reported in the broader crowdsourcing literature.”
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Siegel, J. T., Navarro, M. A., & Thomson, A. L. (2015) · Social Science & Medicine · doi:10.1016/j.socscimed.2015.08.020 · Cited by 46 · see citing works
Fifty Days an MTurk Worker: The Social and Motivational Context for Amazon Mechanical Turk Workers
Schmidt, G. B. (2015) · Industrial and Organizational Psychology · doi:10.1017/iop.2015.20 · Cited by 42 · see citing works
Wide of the mark: Evidence on the underlying causes of overprecision in judgment
Moore, D. A., Carter, A. B., & Yang, H. H. J. (2015) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2015.09.003 · Cited by 41 · see citing works
Collecting Narrative Data on Amazon's Mechanical Turk
Grysman, A. (2015) · Applied Cognitive Psychology · doi:10.1002/acp.3140 · Cited by 40 · see citing works
Proactive Responding to Anticipated Discrimination Based on Chronic Illness: Double-Edged Sword?
McGonagle, A. K., & Hamblin, L. E. (2013) · Journal of Business and Psychology · doi:10.1007/s10869-013-9324-7 · Cited by 39 · see citing works
Wiltermuth, S. S., Bennett, V. M., & Pierce, L. (2013) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2013.10.001 · Cited by 39 · see citing works
Measuring Prestige of Journals in Industrial-Organizational Psychology
Zickar, M. J., & Highhouse, S. (2001) · PsycEXTRA Dataset · doi:10.1037/e576972011-002 · Cited by 38 · see citing works
Crowdsourcing content analysis for managerial research
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Savani, K., & King, D. (2015) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2015.05.002 · Cited by 27 · see citing works
Two-stage decisions increase preference for hedonic options
Bhargave, R. P., Chakravarti, A., & Guha, A. (2015) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2015.06.003 · Cited by 27 · see citing works
Is Mechanical Turk the Answer to Our Sampling Woes?
Keith, M. G., & Harms, P. D. (2016) · Industrial and Organizational Psychology · doi:10.1017/iop.2015.130 · Cited by 27 · see citing works
Self-citationDifference in Response Effort Across Sample Types: Perception or Reality?
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The New Fruit Fly for Applied Psychological Research
Highhouse, S., & Zhang, D. C. (2015) · Industrial and Organizational Psychology · doi:10.1017/iop.2015.22 · Cited by 24 · see citing works
Proleader and antitrailer information distortion and their effects on choice and postchoice memory
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Karim, M. N., & Behrend, T. S. (2013) · Journal of Business and Psychology · doi:10.1007/s10869-013-9309-6 · Cited by 20 · see citing works
Participant Motivation: A Critical Consideration
McGonagle, A. K. (2015) · Industrial and Organizational Psychology · doi:10.1017/iop.2015.27 · Cited by 19 · see citing works
Age-Related Slowing in Online Samples
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Proudfoot, D., Kay, A. C., & Mann, H. (2015) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2015.06.008 · Cited by 15 · see citing works
Is there a place for sympathy in negotiation? Finding strength in weakness
Shirako, A., Kilduff, G. J., & Kray, L. J. (2015) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2015.09.004 · Cited by 14 · see citing works
The online laboratory: conducting experiments in a real labor market
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A preliminary development and validation of a measure of safety performance
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The Impact of Social Class in the Hiring Process
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Flagged first, then by citations
Cited by
Sorted by citations
Data quality of platforms and panels for online behavioral research
Peer, E., Rothschild, D., Gordon, A., Evernden, Z., & Damer, E. (2021) · Behavior Research Methods · doi:10.3758/s13428-021-01694-3 · Cited by 1,718 · see citing works
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Mindfulness buffers the impact of COVID-19 outbreak information on sleep duration.
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Wörtler, B., Van Yperen, N. W., & Barelds, D. P. H. (2020) · Motivation and Emotion · doi:10.1007/s11031-019-09775-9 · Cited by 53 · see citing works
Rhythm perception, speaking rate entrainment, and conversational quality: a mediated model
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Testing the testing effect on prolific: when retrieval practice fails to boost learning
Sigayret, K., Parmentier, J.-F., & Silvestre, F. (2026) · Frontiers in Psychology · doi:10.3389/fpsyg.2026.1727423
- Authors
- Keith, M. G., Tay, L., & Harms, P. D.
- Affiliations
- Purdue University West Lafayette (US)
- University of Alabama (US)
- Corresponding author
- Keith, Melissa G.
- Venue
- Frontiers in Psychology
- Publisher
- Frontiers Media SA
- Published
- 2017-08-08
- Volume
- 8
- Pages
- 1359-1359
- ISSN
- 1664-1078 (ISSN-L)
- PMC
- PMC5550837
- OpenAlex
- W2742643783
- Cited by
- 319
- References
- 140
- Citations by year
- 2026: 20 · 2025: 27 · 2024: 39 · 2023: 44 · 2022: 51 · 2021: 60 · 2020: 41 · 2019: 25 · 2018: 11 · 2017: 1
- FWCI
- 4.86
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- Frontiers in Psychology (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Physical Sciences › Computer Science › Computer Science Applications › Mobile Crowdsensing and Crowdsourcing
- Social Sciences › Sociology and Political Science › Survey Methodology and Nonresponse
- Social Sciences › General Social Sciences › Computational and Text Analysis Methods
- Keywords
- Amazon Mechanical Turk, crowdsourcing, organizational analysis, recruitment system, selection system, work management system, generalizability, data quality, attention checks, payments, data transparency
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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