Cited by 319Mobile Crowdsensing and CrowdsourcingSurvey Methodology and NonresponseComputational and Text Analysis Methods

Systems perspective of Amazon mechanical Turk for organizational research: review and recommendations

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Keith, Melissa G., Tay, Louis, Harms, Peter D.·2017·Frontiers in Psychology

Abstract

Amazon Mechanical Turk (MTurk) is becoming a prevalent source of quick and cost effective data for organizational research, but there are questions about the appropriateness of the platform for organizational research. To answer these questions, we conducted an integrative review based on 75 papers evaluating the MTurk platform and 250 MTurk samples used in organizational research. This integrative review provides four contributions: (1) we analyze the trends associated with the use of MTurk samples in organizational research; (2) we develop a systems perspective (recruitment system, selection system, and work management system) to synthesize and organize the key factors influencing data collected on MTurk that may affect generalizability and data quality; (3) within each factor, we also use available MTurk samples from the organizational literature to analyze key issues (e.g., sample characteristics, use of attention checks, payment); and (4) based on our review, we provide specific recommendations and a checklist for data reporting in order to improve data transparency and enable further research on this issue.

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Authors
Keith, M. G., Tay, L., & Harms, P. D.
Affiliations
  • Purdue University West Lafayette (US)
  • University of Alabama (US)
Corresponding author
Keith, Melissa G.
Venue
Frontiers in Psychology
Published
2017-08-08
Volume
8
Pages
1359-1359
ISSN
1664-1078 (ISSN-L)
OpenAlex
W2742643783
Cited by
319
References
140
Citations by year
2026: 20 · 2025: 27 · 2024: 39 · 2023: 44 · 2022: 51 · 2021: 60 · 2020: 41 · 2019: 25 · 2018: 11 · 2017: 1
FWCI
4.86
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • Frontiers in Psychology (publishedVersion, cc-by)
  • Europe PMC (PubMed Central) (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Physical Sciences › Computer Science › Computer Science Applications › Mobile Crowdsensing and Crowdsourcing
  • Social Sciences › Sociology and Political Science › Survey Methodology and Nonresponse
  • Social Sciences › General Social Sciences › Computational and Text Analysis Methods
Keywords
Amazon Mechanical Turk, crowdsourcing, organizational analysis, recruitment system, selection system, work management system, generalizability, data quality, attention checks, payments, data transparency

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