Cited by 281COVID-19 and Mental HealthHealthcare professionals’ stress and burnoutOccupational Health and Burnout

The Impact of the COVID-19 Pandemic on Burnout, Compassion Fatigue, and Compassion Satisfaction in Healthcare Personnel: A Systematic Review of the Literature Published during the First Year of the Pandemic

Open access
Lluch, Cristina, Galiana, Laura, Doménech, Pablo, Sansó, Noemí·2022·Healthcare

Abstract

This literature review aimed to determine the level of burnout, compassion fatigue, and compassion satisfaction, as well as their associated risks and protective factors, in healthcare professionals during the first year of the COVID-19 pandemic. We reviewed 2858 records obtained from the CINAHL, Cochrane Library, Embase, PsycINFO, PubMed, and Web of Science databases, and finally included 76 in this review. The main results we found showed an increase in the rate of burnout, dimensions of emotional exhaustion, depersonalization, and compassion fatigue; a reduction in personal accomplishment; and levels of compassion satisfaction similar to those before the pandemic. The main risk factors associated with burnout were anxiety, depression, and insomnia, along with some sociodemographic variables such as being a woman or a nurse or working directly with COVID-19 patients. Comparable results were found for compassion fatigue, but information regarding compassion satisfaction was lacking. The main protective factors were resilience and social support.

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Crossref · 10.3390/healthcare10020364

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  • The burden of burnout appears to have peaked during the most demanding periods of the COVID-19 pandemic.

    “This burden appears to have peaked during the most demanding periods of the COVID-19 pandemic”

    From What do we really know about addressing burnout among healthcare workers? Maybe less than we think (2026) · cites this paper as [7]

    The Discussion (section 4; page unavailable) reports that burnout worsened during the pandemic compared with pre-pandemic levels. The Results (section 3; page unavailable) also report higher burnout among frontline workers in most studies, but neither passage establishes that burnout peaked during the most demanding periods. (LLM, conf=0.84)

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  • Burnout in the healthcare field was already a long-standing issue before the COVID-19 pandemic.

    “although burnout in the healthcare field was already a long-standing issue before the pandemic.6,7”
  • A systematic review of research published in the first year of the pandemic found evidence for increased levels of burnout, emotional exhaustion, depersonalization and compassion fatigue among health care workers, with nurses, women and those working directly with COVID-19 patients most impacted.

    “A systematic review of research published in the first year of the pandemic found evidence for increased levels of burnout, emotional exhaustion, depersonalization and compassion fatigue among health care workers, with nurses, women and those working directly with COVID‐19 patients most impacted.”

    From 2024 Alzheimer's disease facts and figures (2024) · cites this paper as [820]

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1 retracted

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4 of the 120 references couldn’t be matched to a known paper.

Research works printed but not linked: 1

  1. [14]Figley C.R. Compassion Fatigue: Coping with Secondary Traumatic Stress Disorder in Those Who Treat the Traumatized Routledge New York, NY, USA 1995 978-0-203-77738-1

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Authors
Lluch, C., Galiana, L., Doménech, P., & Sansó, N.
Affiliations
  • Universitat de València (ES)
  • Valencian International University (ES)
  • Health Research Institute of the Balearic Islands (ES)
Corresponding author
Sansó, Noemí
Venue
Healthcare
Publisher
MDPI AG
Published
2022-02-13
Volume
10
Issue
2
Pages
364
ISSN
2227-9032 (ISSN-L)
OpenAlex
W4213375660
Cited by
281
References
120
Citations by year
2026: 24 · 2025: 62 · 2024: 79 · 2023: 76 · 2022: 40
FWCI
10.74
Type
journal article
Language
en
Open access
Locations
  • Healthcare (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • Repository of Digital Objects for Teaching Research and Culture (University of Valencia) (submittedVersion, cc-by-nc)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Funders
Ministry of Science and Innovation / State Research Agency /FEDER (RTI2018-094089-I00)
Topics
  • Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
  • Health Sciences › Health Professions › General Health Professions › Healthcare professionals’ stress and burnout
  • Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
Keywords
COVID-19 pandemic, burnout, compassion fatigue, compassion satisfaction, healthcare workers, emotional exhaustion, depersonalization, personal accomplishment, risk factors, protective factors, resilience, social support, anxiety, depression, insomnia, nurses

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