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Organizational Change and Managerial Sensemaking: Working Through Paradox

LÜScher, Lotte S., Lewis, Marianne W.·2008·Academy of Management Journal

Abstract

As change becomes a constant in organizational life, middle managers charged with interpreting, communicating, and implementing change often struggle for meaning. To explore change and managerial sensemaking, we conducted action research at the Danish Lego Company. Although largely absent from mainstream journals, action research offers exceptional access to and support of organizational sensemaking. Through collaborative intervention and reflection, we sought to help managers make sense of issues surfaced by a major restructuring. Results transform paradox from a label to a lens, contributing a process for working through paradox and explicating three organizational change aspects–paradoxes of performing, belonging, and organizing.

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Citations

Cites

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Metadata

Authors
LÜScher, L. S., & Lewis, M. W.
Venue
Academy of Management Journal
Published
2008-04
Volume
51
Issue
2
Pages
221-240
ISSN
  • 0001-4273 (ISSN-L)
  • 1948-0989
OpenAlex
W2171770533
Cited by
1,330
References
4
FWCI
45.57
Type
journal article
Language
en
Open access
closed

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