Most cited business, management and accounting papers
- Verified
How does artificial intelligence create business agility? Evidence from chatbots
Wang, X., Lin, X., & Shao, B. (2022) · International Journal of Information Management
AI in Service InteractionsInformation Technology Governance and Strategy
Cited by 197
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Internet advertising effectiveness: The effect of design on click-through rates for banner ads
Robinson, H., Wysocka, A., & Hand, C. (2007) · International Journal of Advertising
Digital Marketing and Social MediaMarketing and Advertising Strategies
Cited by 197
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Values Management: Aligning Employee Values and Organization Goals
Paarlberg, L. E., & Perry, J. L. (2007) · The American Review of Public Administration
Organizational Strategy and CulturePublic Policy and Administration Research
Cited by 197
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The Impact of Impact Investing
Berk, J. B., & van Binsbergen, J. H. (2021) · SSRN Electronic Journal
Corporate Social Responsibility ReportingFinancial Markets and Investment Strategies
Cited by 197
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Public-Private Institutions as Catalysts of Upgrading in Emerging Market Societies
McDermott, G. A., Corredoira, R. A., & Kruse, G. (2009) · Academy of Management Journal
Global trade, sustainability, and social impactInnovation and Knowledge Management
Cited by 197
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ON THE PREVALENCE AND IMPACT OF VAGUE QUANTIFIERS IN THE ADVERTISING OF CAUSE-RELATED MARKETING (CRM)
Pracejus, J. W., Olsen, G. D., & Brown, N. R. (2003) · Journal of Advertising
Consumer Behavior in Brand Consumption and IdentificationConsumer Market Behavior and Pricing
Cited by 196
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Measuring and Managing Consumer Sentiment in an Online Community Environment
Homburg, C., Ehm, L., & Artz, M. (2015) · Journal of Marketing Research
Digital Marketing and Social MediaMarketing and Advertising Strategies
Cited by 196
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Dignity in the Workplace Under Participative Management: Alienation and Freedom Revisited
Hodson, R. (1996) · American Sociological Review
Management Theory and PracticeLabor Movements and Unions
Cited by 196
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Conflict and Conflict Management
Dr.Digvijaysinh Thakore, D. D. T. (2013) · IOSR Journal of Business and Management
Conflict Management and NegotiationTeam Dynamics and Performance
Cited by 196
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Smart Products: Conceptual Review, Synthesis, and Research Directions*
Raff, S., Wentzel, D., & Obwegeser, N. (2020) · Journal of Product Innovation Management
Service and Product InnovationDigital Innovation in Industries
Cited by 196
- Verified · note
Mapping the Ethicality of Algorithmic Pricing: A Review of Dynamic and Personalized Pricing
Seele, P., Dierksmeier, C., Hofstetter, R., & Schultz, M. D. (2021) · Journal of Business Ethics
Consumer Market Behavior and PricingEthics in Business and Education
Cited by 196
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Measuring customer experience in banks: scale development and validation
Garg, R., Rahman, Z., & Qureshi, M. N. (2014) · Journal of Modelling in Management
Customer Service Quality and LoyaltyBanking Sector Performance and Management
Cited by 196
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Procedural Justice Climate and Group Power Distance: An Examination of Cross-Level Interaction Effects
Yang, J., Mossholder, K. W., & Peng, T. K. (2007) · Journal of Applied Psychology
Job Satisfaction and Organizational BehaviorSocial and Intergroup Psychology
Cited by 196
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Value creation and value capture for AI business model innovation: a three-phase process framework
Åström, J., Reim, W., & Parida, V. (2022) · Review of Managerial Science
Business Strategies and InnovationDigital Innovation in Industries
Cited by 195
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Packaging design: general framework and research agenda
Azzi, A., Battini, D., Persona, A., & Sgarbossa, F. (2012) · Packaging Technology and Science
Consumer Packaging Perceptions and TrendsProduct Development and Customization
Cited by 195
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All hype or the real deal? Investigating user engagement with virtual influencers in tourism
Xie-Carson, L., Magor, T., Benckendorff, P., & Hughes, K. (2023) · Tourism Management
Digital Marketing and Social MediaAI in Service Interactions
Cited by 195
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Competitive and Procedural Determinants of Delight and Disappointment in Consumer Complaint Outcomes
Estelami, H. (2000) · Journal of Service Research
Customer Service Quality and LoyaltyService and Product Innovation
Cited by 195
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Is it all hype? ChatGPT’s performance and disruptive potential in the accounting and auditing industries
Eulerich, M., Sanatizadeh, A., Vakilzadeh, H., & Wood, D. A. (2024) · Review of Accounting Studies
Robotic Process Automation ApplicationsAccounting Education and Careers
Cited by 195
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Place-oriented or people-oriented concepts for destination loyalty: destination image and place attachment versus perceived distances and emotional solidarity
Tasci, A. D. A., Uslu, A., Stylidis, D., & Woosnam, K. M. (2022) · Journal of Travel Research
Diverse Aspects of Tourism ResearchPlace Attachment and Urban Studies
Cited by 195
- Verified
Structural Dynamics within and between Organizations
Fombrun, C. J. (1986) · Administrative Science Quarterly
Management and Organizational StudiesManagement Theory and Practice
Cited by 195
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The Role of Gender in Reactions to Service Failure and Recovery
McColl-Kennedy, J. R., Daus, C. S., & Sparks, B. A. (2003) · Journal of Service Research
Customer Service Quality and LoyaltyAI in Service Interactions
Cited by 195
- Verified
How can we make sense of leadership in the 21st century?
Higgs, M. (2003) · Leadership & Organization Development Journal
Leadership and Management in OrganizationsEgo Development and Educational Practices
Cited by 195
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I, chatbot! the impact of anthropomorphism and gaze direction on willingness to disclose personal information and behavioral intentions
Pizzi, G., Vannucci, V., Mazzoli, V., & Donvito, R. (2023) · Psychology & Marketing
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 194
- Verified
The applied value of public investments in biomedical research
Li, D., Azoulay, P., & Sampat, B. N. (2017) · Science
Intellectual Property and PatentsResearch, Science, and Academia
Cited by 194
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