Most cited business, management and accounting papers
- Verified
ERP implementation: Lessons from a case study
Al‐Mashari, M., & Al‐Mudimigh, A. (2003) · Information Technology & People
ERP Systems Implementation and ImpactCorporate Governance and Management
Cited by 205
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Capturing the Complexity of Malleable IT Use: Adaptive Structuration Theory for Individuals1
Schmitz, K. W., Teng, J. T. C., & Webb, K. J. (2016) · MIS Quarterly
Information Systems Theories and ImplementationTechnology Adoption and User Behaviour
Cited by 205
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Computing the everyday: Social media as data platforms
Alaimo, C., & Kallinikos, J. (2017) · The Information Society
Digital Platforms and EconomicsMedia and Digital Communication
Cited by 205
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The effect of organizational learning on organizational commitment, job satisfaction and work performance
Rose, R. C., Kumar, N., & Pak, O. G. (2011) · Journal of Applied Business Research (JABR)
Organizational Learning and LeadershipEmployee Performance and Management
Cited by 205
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Perception of workload balance and employee job satisfaction in work organisations
Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020) · Heliyon
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 205
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Probability Models for Customer-Base Analysis
Fader, P. S., & Hardie, B. G. S. (2009) · Journal of Interactive Marketing
Customer churn and segmentationCustomer Service Quality and Loyalty
Cited by 204
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Learning from the Dark Web: leveraging conversational agents in the era of hyper-privacy to enhance marketing
Thomaz, F., Salge, C., Karahanna, E., & Hulland, J. (2020) · Journal of the Academy of Marketing Science
AI in Service InteractionsPrivacy, Security, and Data Protection
Cited by 204
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Leadership styles and group organizational citizenship behavior across cultures
Euwema, M. C., Wendt, H., & van Emmerik, H. (2007) · Journal of Organizational Behavior
Job Satisfaction and Organizational BehaviorGlobal and Cross-Cultural Management
Cited by 204
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Bank service quality: comparing Canadian and Tunisian customer perceptions
Ladhari, R., Ladhari, I., & Morales, M. (2011) · International Journal of Bank Marketing
Customer Service Quality and LoyaltyBanking Sector Performance and Management
Cited by 204
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Who will win the green race? In search of environmental competitiveness and innovation
Fankhauser, S., Bowen, A., Calel, R., Dechezleprêtre, A., Grover, D., Rydge, J., & Sato, M. (2013) · Global Environmental Change
Global Trade and CompetitivenessEnvironmental Sustainability in Business
Cited by 204
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Creating Legitimacy for Sustainability Assurance Practices: Evidence from Sustainability Restatements
Michelon, G., Patten, D. M., & Romi, A. M. (2019) · European Accounting Review
Corporate Social Responsibility ReportingAuditing, Earnings Management, Governance
Cited by 204
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Friend, mentor, lover: does chatbot engagement lead to psychological dependence?
Xie, T., Pentina, I., & Hancock, T. (2023) · Journal of Service Management
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 204
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The value of relational learning in global buyer‐supplier exchanges: a dyadic perspective and test of the pie‐sharing premise
Cheung, M., Myers, M. B., & Mentzer, J. T. (2011) · Strategic Management Journal
Quality and Supply ManagementOutsourcing and Supply Chain Management
Cited by 204
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Cross-border electronic commerce: distance effects and express delivery in European union markets
Kim, T. Y., Dekker, R., & Heij, C. (2017) · International Journal of Electronic Commerce
E-commerce and Technology InnovationsUrban and Freight Transport Logistics
Cited by 203
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The Investigation of Consumers’ Behavior Intention in Using Green Skincare Products: A Pro-Environmental Behavior Model Approach
Chin, J., Jiang, B. C., Mufidah, I., Persada, S. F., & Noer, B. A. (2018) · Sustainability
Environmental Sustainability in BusinessConsumer Perception and Purchasing Behavior
Cited by 203
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Humble leadership: A review and synthesis of leader expressed humility
Kelemen, T. K., Matthews, S. H., Matthews, M. J., & Henry, S. E. (2023) · Journal of Organizational Behavior
Job Satisfaction and Organizational BehaviorForgiveness and Related Behaviors
Cited by 203
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Perceived organizational support and risk taking
Neves, P., & Eisenberger, R. (2014) · Journal of Managerial Psychology
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 203
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Building Employee Commitment to Change Across Organizational Levels: The Influence of Hierarchical Distance and Direct Managers' Transformational Leadership
Hill, N. S., Seo, M.-G., Kang, J. H., & Taylor, M. S. (2012) · Organization Science
Organizational Change and LeadershipJob Satisfaction and Organizational Behavior
Cited by 203
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Lean Manufacturing Case Study with Kanban System Implementation
Rahman, N. A. A., Sharif, S. M., & Esa, M. M. (2013) · Procedia Economics and Finance
Quality and Supply ManagementManagement and Optimization Techniques
Cited by 203
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Is there a market for ideas?
Gans, J. S., & Stern, S. (2010) · Industrial and Corporate Change
Intellectual Property and PatentsEconomic Theory and Institutions
Cited by 203
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Highly automated job interviews: Acceptance under the influence of stakes
Langer, M., König, C. J., & Papathanasiou, M. (2019) · International Journal of Selection and Assessment
Employer Branding and e-HRMAI and HR Technologies
Cited by 203
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Developing compassionate leadership in health care: an integrative review
de Zulueta, P. (2015) · Journal of Healthcare Leadership
Organizational Leadership and Management StrategiesLeadership and Management in Organizations
Cited by 203
- Verified
A Bayesian Network Model of the Consumer Complaint Process
Blodgett, J. G., & Anderson, R. D. (2000) · Journal of Service Research
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 203
- Verified
A credit scoring model for commercial loans
Orgler, Y. E. (1970) · Journal of Money, Credit and Banking
Financial Distress and Bankruptcy PredictionCredit Risk and Financial Regulations
Cited by 202
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