The DOI matches its Crossref record; 60 of the 60 references it cites were found in a registry or an index.
Developing a customer value-based theory of the firm
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Citations
Cites
Theory of the firm: Managerial behavior, agency costs and ownership structure
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Self-citation
Cited by
Hurley, R. F., & Hult, G. T. M. (1998) · Journal of Marketing · doi:10.1177/002224299806200303 · Cited by 3,971
The concept of perceived value: a systematic review of the research
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Service quality, customer satisfaction, and customer value: A holistic perspective
Oh, H. (1999) · International Journal of Hospitality Management · doi:10.1016/s0278-4319(98)00047-4 · Cited by 1,085
A conceptual model of perceived customer value in e‐commerce: A preliminary investigation
Chen, Z., & Dubinsky, A. J. (2003) · Psychology & Marketing · doi:10.1002/mar.10076 · Cited by 1,073
The performance impact of marketing resources
Hooley, G. J., Greenley, G. E., Cadogan, J. W., & Fahy, J. (2005) · Journal of Business Research · doi:10.1016/s0148-2963(03)00109-7 · Cited by 709
Which resources matter the most to firm success? An exploratory study of resource-based theory
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Demand chain management-integrating marketing and supply chain management
Jüttner, U., Christopher, M., & Baker, S. (2007) · Industrial Marketing Management · doi:10.1016/j.indmarman.2005.10.003 · Cited by 489
Organizational learning as a determining factor in business performance
Pérez López, S., Manuel Montes Peón, J., & José Vazquez Ordás, C. (2005) · The Learning Organization · doi:10.1108/09696470510592494 · Cited by 484
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A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers
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Value creation in the relationship life cycle: A quasi-longitudinal analysis
Eggert, A., Ulaga, W., & Schultz, F. (2006) · Industrial Marketing Management · doi:10.1016/j.indmarman.2005.07.003 · Cited by 364
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Do hotels' “green” attributes contribute to customer satisfaction?
Robinot, E., & Giannelloni, J. ‐. (2010) · Journal of Services Marketing · doi:10.1108/08876041011031127 · Cited by 294
Özkan, P., Süer, S., Keser, İ. K., & Kocakoç, İ. D. (2019) · International Journal of Bank Marketing · doi:10.1108/ijbm-03-2019-0096 · Cited by 282
The Customer Engagement/Value Interface: An Exploratory Investigation
Hollebeek, L. D. (2013) · Australasian Marketing Journal · doi:10.1016/j.ausmj.2012.08.006 · Cited by 274
Metadata
- Authors
- Slater, S. F.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 1997-03
- Volume
- 25
- Issue
- 2
- Pages
- 162-167
- ISSN
- 0092-0703 (ISSN-L)
- 1552-7824
- OpenAlex
- W2095498460
- Cited by
- 710
- References
- 60
- FWCI
- 36.25
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.