The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States
Open accessAbstract
Abstract This study examines the determinants of inter-organizational trust by using survey data from over 1000 suppliers in the automotive industry. Drawing on transaction cost economics, game theory and sociological exchange theory, we define trust and derive a model of its determinants. Regression analysis results indicate that determinants of trust are different from determinants of opportunism. US–Japanese differences are found in three respects: (i) the way trust is conceptualised by suppliers is more complex in Japan than in the US; (ii) the level of trust is higher in Japan than in the US; and (iii) the factors facilitating trust and those attenuating opportunism differ in the US and Japan.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
The norm of reciprocity: A preliminary statement
Gouldner, A. W. (1960) · American Sociological Review · doi:10.2307/2092623 · Cited by 12,001
Determinants of Long-Term Orientation in Buyer-Seller Relationships
Ganesan, S. (1994) · Journal of Marketing · doi:10.1177/002224299405800201 · Cited by 6,741
Jarillo, J. C. (1988) · Strategic Management Journal · doi:10.1002/smj.4250090104 · Cited by 2,555
Deutsch, M. (1958) · Journal of Conflict Resolution · doi:10.1177/002200275800200401 · Cited by 2,077
Price, Authority, and Trust: From Ideal Types to Plural Forms
Bradach, J. L., & Eccles, R. G. (1989) · Annual Review of Sociology · doi:10.1146/annurev.so.15.080189.000525 · Cited by 1,990
Explaining the Limited Effectiveness of Legalistic ‘Remedies’ for Trust/Distrust
Sitkin, S. B., & Roth, N. L. (1993) · Organization Science · doi:10.1287/orsc.4.3.367 · Cited by 1,545
Conceptual and methodological considerations in the study of trust and suspicion
Kee, H. W., & Knox, R. E. (1970) · Journal of Conflict Resolution · doi:10.1177/002200277001400307 · Cited by 523
Research works printed but not linked: 51
- Anderson, 1988, Transaction costs as determinants of opportunism in integrated and independent sales force, Journal of Economic Behavior and Organization, 9, 247, 10.1016/0167-2681(88)90036-4 · DOI · Paper page
- Anderson, 1989, Determinants of continuity in conventional industrial channel dyads, Marketing Science, 8, 310, 10.1287/mksc.8.4.310 · DOI · Paper page
- Arrow, K.J., 1975. Gifts and exchanges. In: Phelps, E.S. (Ed.), Altruism, Morality and Economic Theory. Russell Sage Foundation, New York
- Barney, 1994, Trustworthiness as a source of competitive advantage, Strategic Management Journal, 7, 175, 10.1002/smj.4250150912 · DOI · Paper page
- Brusco, S., 1986. Small firms and industrial districts: The experience of Italy. In: Keeble, D., Weever, F. (Eds.), New Firms and Regional Development. Croom Helm, London
- Clark, Murray C., 1993. Interpersonal trust in the coal mining industry: A facet analysis, Unpublished Ph.D. thesis. Manchester Business School, Manchester
- Cook, 1980, New work attitude measures of trust, organizational commitment and personal need non-fulfilment, Journal of Occupational Psychology, 53, 39, 10.1111/j.2044-8325.1980.tb00005.x · DOI · Paper page
- Cook, J.D. et al., 1981. The Experience of Work: A Compendium and Review of 249 Measures and Their Use. Academic Press, Orlando, FL
- Cummings, L.L., Bromiley, P., 1996. The organizational trust inventory (OTI): Development and validation. In: Kramer, R.M., Tyler, T.R. (Eds.), Trust in Organizations Frontiers of Theory and Research. Sage, London · DOI · Paper page
- Currall, S.C., Judge T.A., Measuring trust between organizational boundary role persons, Forthcoming, Organizational Behavior and Human Decision Processes · DOI · Paper page
- Dodgson, M., 1993. Learning, trust and technological collaboration, Human Relations 46(1) · DOI · Paper page
- Dore, 1983, Goodwill and the spirit of market capitalism, British Journal of Sociology, 34, 459, 10.2307/590932 · DOI · Paper page
- Dore, R., 1987. Taking Japan Seriously. Stanford University Press, Stanford, CA
- Eccles, 1981, The quasi-firm in the construction industry, Journal of Economic Behavior and Organization, 2, 335, 10.1016/0167-2681(81)90013-5 · DOI · Paper page
- Gambetta, D. (Ed.), 1988. Trust: Making and Breaking Cooperative Relations. Basil Blackwell, Oxford
- Granovetter, 1985, Economic action and social structure: The problem of embeddedness, American Journal of Sociology, 91, 481, 10.1086/228311 · DOI · Paper page
- Gulati, 1995, Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances, Academy of Management Journal, 38, 85, 10.2307/256729 · DOI · Paper page
- Heide, 1990, Alliances in industrial purchasing: The determinants of joint action in buyer–supplier relationship, Journal of Marketing Research, 27, 24, 10.2307/3172548 · doi:10.2307/3172548 · Paper page
- Helper, S., 1991. Strategy and irreversibility in supplier relations: The case of the U.S. automobile industry, Business History Review, 65 · DOI · Paper page
- Helper, 1994, Three steps forward, two steps back in automotive supplier relations, Technovation, 14, 1, 10.1016/0166-4972(94)90115-5 · doi:10.1016/0166-4972(94)90115-5
- Hosmer, 1995, Trust: The connecting link between organizational theory and philosophical ethics, Academy of Management Review, 20, 379, 10.5465/amr.1995.9507312923 · doi:10.5465/amr.1995.9507312923 · Paper page
- Joskow, 1988, Asset specificity and the structure of vertical relationships: Empirical evidence, Journal of Law, Economics and Organization, 4, 95, 10.1093/jleo/18.1.95 · doi:10.1093/jleo/18.1.95
- Johnston, J., 1972. Econometric Methods. McGraw-Hill, New York
- Kennedy, Peter, 1992. A Guide to Econometrics. Blackwell, Oxford
- Klein, 1978, Vertical integration, appropriable rents, and the competitive contracting process, Journal of Law and Economics, 21, 297, 10.1086/466922 · DOI · Paper page
- Kreps, D.M., 1990. Corporate Culture and Economic Theory, in Alt, J.E., Schepsle, K.A. (Eds.), Perspectives in Positive Political Economy, Cambridge University Press, Cambridge · DOI · Paper page
- Kumar, 1995, The effects of perceived interdependence on dealer attitudes, Journal of Marketing Research, 32, 348, 10.2307/3151986 · doi:10.2307/3151986 · Paper page
- Lane, 1996, The social construction of trust: Supplier relations in Britain and Germany, Organization Studies, 17, 365, 10.1177/017084069601700302 · DOI · Paper page
- Lorenz, 1993, Flexible production systems and the social construction of trust, Politics and Society, 21, 307, 10.1177/0032329293021003004 · DOI
- Macaulay, 1963, Non-contractual relations in business: Preliminary study, American Sociological Review, 28, 55, 10.2307/2090458 · DOI · Paper page
- Macneil, 1974, Contracts: Adjustment of long-term economic relationship under classical, neo-classical, and relational contract law, Northwestern University Law Review, 72, 584
- Mohr, 1994, Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques, Strategic Management Journal, 15, 135, 10.1002/smj.4250150205 · DOI · Paper page
- Odaka, K., Ono, K., Adachi, F., 1988. The Automobile Industry in Japan: A Study of Ancillary Firm Development. Oxford University Press, Oxford
- Parkhe, 1993, Strategic alliance structuring: A game theoretic and transaction cost examination of inter-firm cooperation, Academy of Management Journal, 36, 794, 10.2307/256759 · DOI · Paper page
- Rotter, 1967, A new scale for the measurement of interpersonal trust, Journal of Personality, 35, 651, 10.1111/j.1467-6494.1967.tb01454.x · DOI · Paper page
- SMMT and DTI, 1994. A Review of The Relationships Between Vehicle Manufacturers and Suppliers, Society of Motor Manufacturers and Traders and the U.K. Department of Trade and Industry, London
- Sabel, C.F. 1992. Studied trust: building new forms of co-operation in a volatile economy. In: Pyke, F., Sengenberger W., (Eds.), Industrial Districts and Local Economic Regeneration, International Institute for Labour Studies, Geneva
- Sabel, C.F., 1994. Learning by monitoring: the institutions of economic development. In: Smelser, N.J., Swedberg R. (Eds.), The Handbook of Economic Sociology. Princeton University Press, Princeton, NJ
- Sako, M., 1992. Prices, Quality and Trust: Inter-firm Relations in Britain and Japan. Cambridge University Press, Cambridge · DOI · Paper page
- Sako, M., 1996. Suppliers' associations in the Japanese automobile industry: Collective action for technology diffusion, Cambridge Journal of Economics 20(6), 651–71 · DOI
- Smith, 1995, Intra- and inter-organizational cooperation: Toward a research agenda, Academy of Management Journal, 39, 7, 10.2307/256726 · DOI · Paper page
- Smitka, M., 1991. Competitive Ties: Subcontracting in the Japanese Automotive Industry. Columbia University Press, New York
- Smitka, M., 1992. Contracting without contracts. In: Sitkin, S.B., Bies, R.J. (Eds.), The Legalistic Organisation. London, Sage
- Walker, 1984, A transaction cost approach to make-or-buy decisions, Administrative Science Quarterly, 29, 373, 10.2307/2393030 · DOI · Paper page
- Williamson, O.E., 1975. Markets and Hierarchies. The Free Press, New York
- Williamson, 1979, Transaction-cost economics: The governance of contractual relations, Journal of Law and Economics, 22, 3, 10.1086/466942 · DOI · Paper page
- Williamson, 1983, Credible commitments: Using hostages to support exchange, American Economic Review, 73, 519
- Williamson, O.E., 1985. The Economic Institutions of Capitalism. The Free Press, New York
- Williamson, 1993, Calculativeness, trust, and economic organization, Journal of Law and Economics, 36, 453, 10.1086/467284 · DOI · Paper page
- Zaheer, 1995, Relational governance as an inter-organizational strategy: An empirical test of the role of trust in economic exchange, Strategic Management Journal, 16, 373, 10.1002/smj.4250160504 · DOI · Paper page
- Zand, 1972, Trust and managerial problem solving, Administrative Science Quarterly, 17, 229, 10.2307/2393957 · DOI · Paper page
Cited by
Building Effective Online Marketplaces with Institution-Based Trust
Pavlou, P. A., & Gefen, D. (2004) · Information Systems Research · doi:10.1287/isre.1040.0015 · Cited by 2,516
The role played by perceived usability, satisfaction and consumer trust on website loyalty
Flavián, C., Guinalíu, M., & Gurrea, R. (2006) · Information & Management · doi:10.1016/j.im.2005.01.002 · Cited by 1,684
The Economics of Hybrid Organizations
Ménard, C. (2004) · Journal of Institutional and Theoretical Economics · doi:10.1628/0932456041960605 · Cited by 1,123
Strategic purchasing, supply management, and firm performance
Chen, I. J., Paulraj, A., & Lado, A. A. (2004) · Journal of Operations Management · doi:10.1016/j.jom.2004.06.002 · Cited by 940
Learning to Contract: Evidence from the Personal Computer Industry
Mayer, K. J., & Argyres, N. S. (2004) · Organization Science · doi:10.1287/orsc.1040.0074 · Cited by 915
Metadata
- Authors
- Sako, M., & Helper, S.
- Venue
- Journal of Economic Behavior & Organization
- Publisher
- Elsevier BV
- Published
- 1998-03
- Volume
- 34
- Issue
- 3
- Pages
- 387-417
- ISSN
- 0167-2681 (ISSN-L)
- OpenAlex
- W2033671596
- Cited by
- 739
- References
- 8
- FWCI
- 24.69
- Type
- journal article
- Language
- en
- Open access
- green
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States. https://app.cochat.ai/papers/10.1016/s0167-2681(97)00082-6
- The paper
- Sako, M., & Helper, S. (1998). Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States. Journal of Economic Behavior & Organization. https://doi.org/10.1016/s0167-2681(97)00082-6
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.