Empathy and complex task performance: Two routes to leadership

Kellett, Janet B; Humphrey, Ronald H; Sleeth, Randall G

doi:10.1016/s1048-9843(02)00142-x

Cited by 289Emotional Intelligence and PerformanceTeam Dynamics and PerformanceLeadership and Management in Organizations

Empathy and complex task performance: Two routes to leadership

Kellett, Janet B, Humphrey, Ronald H, Sleeth, Randall G·2002·The Leadership Quarterly

DOI 10.1016/s1048-9843(02)00142-x

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Highly emotionally intelligent leaders are likely to be both high on empathy and supportive of subordinate prosocial behavior and organizational citizenship behavior.
“EI scales predict leader empathy (Kellett, Humphrey, & Sleeth, 2002;Kellett et al., 2006), so highly emotionally intelligent leaders are likely to be both high on empathy and supportive of subordinate prosocial behavior and OCB.”
From A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior (2018) · cites this paper as Kellett, Humphrey, & Sleeth, 2002
Emotional intelligence scales predict leader empathy.
“EI scales predict leader empathy (Kellett, Humphrey, & Sleeth, 2002;Kellett et al., 2006), so highly emotionally intelligent leaders are likely to be both high on empathy and supportive of subordinate prosocial behavior and OCB.”
From A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior (2018) · cites this paper as Kellett, Humphrey, & Sleeth, 2002

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Authors: Kellett, J. B., Humphrey, R. H., & Sleeth, R. G.
Affiliations: Virginia Commonwealth University (US)
Corresponding author: Kellett, Janet B
ORCID: Humphrey, Ronald H
Venue: The Leadership Quarterly
Publisher: Elsevier BV
Published: 2002-10
Volume: 13
Issue: 5
Pages: 523-544
ISSN: 1048-9843 (ISSN-L)
DOI: 10.1016/s1048-9843(02)00142-x
OpenAlex: W1996724034
Cited by: 287
References: 104
Citations by year: 2026: 4 · 2025: 11 · 2024: 8 · 2023: 23 · 2022: 8 · 2021: 10 · 2020: 16 · 2019: 5 · 2018: 19 · 2017: 15 · 2016: 13 · 2015: 18 · 2014: 10 · 2013: 17 · 2012: 14
FWCI: 9.27
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations: The Leadership Quarterly (publishedVersion)
Topics: Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
Keywords: empathy, complex task performance, leadership perceptions, emotional abilities, cognitive ability, small group leadership

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