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Cited by 117Impact of Technology on AdolescentsMedia and Digital CommunicationAttachment and Relationship Dynamics

The DOI matches its Crossref record; 90 of the 92 references it cites were found in a registry or an index.

Are You Feeling Lonely? The Impact of Relationship Characteristics and Online Social Network Features on Loneliness

Matook, Sabine, Cummings, Jeff, Bala, Hillol·2015·Journal of Management Information Systems
DOI 10.1080/07421222.2014.1001282
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Abstract

In contemporary society, many people move away from their personal networks for extended periods to reach professional and/or educational goals. This separation can often lead to feelings of loneliness, which can be stressful and sometimes debilitating for the individual. We seek to understand how a person’s use of online social networks (OSNs)—technology-enabled tools that assist users with creating and maintaining their relationships—might affect their perceptions of loneliness. Prior research has offered mixed results about how OSNs affect loneliness—reporting both positive and negative effects. We argue in this study that a clearer perspective can be gained by taking a closer look at how individuals approach their relationship management in OSNs. Building on theoretical works on loneliness, we develop a model to explain the effects of relationship characteristics (i.e., relationship orientation, self-disclosure, and networking ability) and OSN features (i.e., active or passive) on perceived loneliness. Our findings show that OSN can be linked to both more and less perceived loneliness, that is, individuals’ relationship orientation significantly affects their feelings of loneliness, which are further moderated by their degree of self-disclosure within the OSN. Furthermore, how users engage in the OSN (either actively or passively) influences their perceptions of loneliness. Practical implications regarding perceived loneliness include recommendations for firms to encourag…

Overview

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Crossref · 10.1080/07421222.2014.1001282

Cites

90 of 90 references verified0 citation errors · 0 not checkable

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Citations

Cites

Research works printed but not linked: 12

  1. 10.1037/0033-2909.117.3.497 · DOI · Paper page
  2. 10.2307/3150876 · DOI · Paper page
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  7. Huang Y., 2015, Management Science
  8. Krasnova H., In: Proceedings of 11th Annual Conference on Wirtschaftsinformatik, Alt, R., and Franczyk, B., (eds.), (2013), Feb 27 – Mar 01, 1477
  9. Nunnally J.C., 1978, Psychometric Theory
  10. Peplau L.A., 1982, D. Perspectives on loneliness, 1
  11. Rook K.S., 1982, Loneliness: A Sourcebook of Current Theory, Research, and Therapy, 351
  12. 10.1037/0022-3514.46.6.1313 · DOI · Paper page

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Metadata

Authors
Matook, S., Cummings, J., & Bala, H.
Affiliations
  • The University of Queensland (AU)
  • University of North Carolina Wilmington (US)
  • Indiana University Bloomington (US)
ORCID
Venue
Journal of Management Information Systems
Publisher
Informa UK Limited
Published
2015-01
Volume
31
Issue
4
Pages
278-310
ISSN
  • 0742-1222 (ISSN-L)
  • 1557-928X
DOI
10.1080/07421222.2014.1001282
OpenAlex
W1991422148
Cited by
117
References
92
Citations by year
2026: 11 · 2025: 8 · 2024: 14 · 2023: 17 · 2022: 12 · 2021: 11 · 2020: 6 · 2019: 7 · 2018: 13 · 2017: 11 · 2016: 5 · 2015: 2
FWCI
34.27
Type
journal article
Language
en
Open access
closed
Locations
Journal of Management Information Systems (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
  • Social Sciences › Communication › Media and Digital Communication
  • Social Sciences › Psychology › Social Psychology › Attachment and Relationship Dynamics
Keywords
loneliness, social networking sites, relationship orientation, self-disclosure, networking ability, active vs passive social media use, relationship management, mobile workers, social isolation

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