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SoK: Content Moderation in Social Media, from Guidelines to Enforcement, and Research to Practice
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Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation practices, as well as the relevant research publications, to identify the research gaps, differences in moderation techniques, and challenges that should be tackled by the social media platforms and the research community. To this end, we study and analyze fourteen most popular social media content moderation guidelines and practices, and consolidate them. We then introduce three taxonomies drawn from this analysis as well as covering over two hundred interdisciplinary research papers about moderation strategies. We identify the differences between the content moderation employed in mainstream and fringe social media platforms. Finally, we have in-depth applied discussions on both research and practical challenges and solutions.
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Content moderators are subject to risk of psychological concerns.
“Moderators, thus, face more recurrent risks of engagement with traumatic content (3).”
From Longitudinal comparison of psychological outcomes of professional content moderators engaged in resilience training program (2025) · cites this paper as [3]
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Bans vs. Warning Labels: Examining Bystanders’ Support for Community-wide Moderation Interventions
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Beyond trial-and-error: Predicting user abandonment after a moderation intervention
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Vu, A. V., Hutchings, A., & Anderson, R. (2023) · IEEE Symposium on Security and Privacy · doi:10.1109/sp54263.2024.00007 · Cited by 15
Verifying the robustness of automatic credibility assessment
Przybyła, P., Shvets, A., & Saggion, H. (2024) · Natural language processing. · doi:10.1017/nlp.2024.54 · Cited by 10
Measurement and Metrics for Content Moderation
Edelson, L., Kovba, B., Yershova, H., Botelho, A., McCoy, D., & Lauinger, T. (2025) · Journal of Online Trust and Safety · doi:10.54501/jots.v2i5.220 · Cited by 3
How Generative AI Empowers Attackers and Defenders Across the Trust & Safety Landscape
Kelley, P. G., Rousso-Schindler, S., Shelby, R. M., Thomas, K., & Woodruff, A. (2026) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3791363 · Cited by 3
Digital Risk Assessment Framework for Individuals: Analysis and Recommendations
Muammar, S., Shehada, D. J. M., & Mansoor, W. (2023) · IEEE Access · doi:10.1109/access.2023.3293062 · Cited by 3
Cramer, G., Maxam, W. P., & Davis, J. C. (2025) · Journal of Systems and Software · doi:10.1016/j.jss.2024.112322 · Cited by 3
Model, Analyze, and Comprehend User Interactions within a Social Media Platform
Reza, M. K., Alam, S. M., Luo, Y., Liu, Y., & Siam, M. (2024) · 2024 27th International Conference on Computer and Information Technology (ICCIT) · doi:10.1109/iccit64611.2024.11022085
Between Online and Offline Due Process: The Digital Services Act
Gentile, G. (2024) · European Union and its neighbours in a globalized world · doi:10.1007/978-3-031-65381-0_11 · Cited by 3
Towards Youth-Sensitive Hateful Content Reporting: An Inclusive Focus Group Study in Germany
Bäumler, J., Bader, H., Kaufhold, M., & Reuter, C. (2025) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3706598.3713542 · Cited by 5
Vafa, E. P., Singhal, M., Thota, P., & Roy, S. S. (2025) · IEEE Symposium on Security and Privacy (S&P) · doi:10.1109/sp61157.2025.00062 · Cited by 2
Self-citationUnveiling Coyote Ads: Detecting Human Smuggling Advertisements on Social Media
Kodandaram, S. R., Sunkara, M., Ferdous, M. J., Poursardar, F., & Ashok, V. G. (2024) · ACM Conference on Hypertext and Social Media (HT) · doi:10.1145/3648188.3675139 · Cited by 3
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Fahrudin, A., Tiwari, S. P., & Rahmi, K. H. (2025) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3373-0335-2.ch009 · Cited by 2
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BERT-OTA: Enhancing Hate Speech Detection With Ontology-Guided Transformer Attention
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Expert-led Debunking of Health Misinformation on TikTok
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CART: A Tool for Making Paper Relevancy Screening Easier
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AI Powered Video Content Moderation Governed by Intensity Based Custom Rules with Remedial Pipelines
Vamsikeshwaran, M. (2025) · Communications in computer and information science · doi:10.1007/978-3-031-93691-3_29 · Cited by 1
Accountability Gaps in the Fake Follower Market
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SocialEcho: A Social Networking Platform with Community Guidelines Violation Pre-check
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Cramer, G., Maxam, W. P., & Davis, J. C. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4768911
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Understanding and Deobfuscating Textual Data: Managerial Insights and Computational Challenges
Shapiro, S., & Lam, V. (2025) · IEEE Engineering Management Review · doi:10.1109/emr.2025.3567192
Platforms on the hook? EU and human rights requirements for human involvement in content moderation
Penagos, E. V. (2025) · Cambridge Forum on AI Law and Governance · doi:10.1017/cfl.2025.3
ContentGuard: A Dual-Channel AI System for Filtering Unsafe Text and Images
Verma, L., Sarak, R., Nehe, Y., & Shete, R. (2025) · International Conference on Information, Implementation, and Innovation in Technology (I2ITCON) · doi:10.1109/i2itcon65200.2025.11210490
Toxic Ink on Immutable Paper: Content Moderation for Ethereum Input Data Messages (IDMs)
Xiong, X., Wang, Z., Wang, Q., & Knottenbelt, W. J. (2025) · IEEE International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom) · doi:10.1109/trustcom66490.2025.00196
Adapting the Dangerous Speech Paradigm to Identify Incitement from Polarized and Hate Speech
Patel, S., Faklaris, C., Mahiyat, R., Sampath, A. N., & Krishnan, S. (2026) · ACM Transactions on Social Computing · doi:10.1145/3797963
Conflicting Rationales, Shifting Stances: Unpacking User Divergence in Online Geopolitical Debates
He, Y.-P., Zhang, P., Haq, E.-U., He, J.-H., & Tyson, G. (2026) · International Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790382 · Cited by 1
Bystanders and Reporters: Who Acts Against Illegal Online Content?
Quint, F., Theocharis, Y., Kosmidis, S., & Roberts, M. E. (2026) · Social Media + Society · doi:10.1177/20563051261437497
Cavaioni, L., Fuller, A., Lo, M., Marques, T. G., Mariconti, E., & Pasculli, L. (2026) · Journal of Cybersecurity · doi:10.1093/cybsec/tyag016
Does the Community Understand the Community Guidelines?
Quint, F., Theocharis, Y., Nahrgang, M., Weidmann, N. B., & Roberts, M. E. (2026) · Policy & Internet · doi:10.1002/poi3.70045
AnBridge: Protecting On-Device AI with Android Virtualization Framework
Farina, G., Corte, R. D., Machiry, A., Cinque, M., & Bagchi, S. (2026) · International Conference on Dependable Systems & Networks/Proceedings · doi:10.1109/dsn69566.2026.00081
Chauhan, K. D. S., & Anupriya (2026) · Springer eBooks · doi:10.1007/978-3-031-87993-7_190-1
Caplan, R., Cresci, S., Goanta, C., Jhaver, S., Kairam, S. R., Saha, K., & Zannettou, S. (2026) · Proceedings of the 2026 Companion of the Computer-Supported Cooperative Work and Social Computing · doi:10.1145/3785651.3818816
Metadata
- Authors
- Singhal, M., Ling, C., Paudel, P., Thota, P., Kumarswamy, N., Stringhini, G., & Nilizadeh, S.
- Affiliations
- The University of Texas at Arlington (US)
- Boston University (US)
- ORCID
- Venue
- 2023 IEEE 8th European Symposium on Security and Privacy (EuroS&P)
- Publisher
- IEEE
- Published
- 2023-07
- Pages
- 868-895
- OpenAlex
- W4385412489
- Cited by
- 57
- References
- 280
- Citations by year
- 2026: 13 · 2025: 22 · 2024: 14 · 2023: 8
- FWCI
- 10.12
- Type
- conference paper
- Language
- en
- Open access
- green
- doi.org
- Locations
- IEEE European Symposium on Security and Privacy (publishedVersion)
- OpenBU (Boston University) (acceptedVersion, cc-by)
- arXiv (Cornell University) (submittedVersion)
- arXiv (Cornell University) (cc-by)
- Funders
- National Science Foundation
- Boston University
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Hate Speech and Cyberbullying Detection
- Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
- Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
- Keywords
- content moderation, hate speech, misinformation, research gaps
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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