Cited by 31Mentoring and Academic DevelopmentYouth Development and Social SupportCounseling Practices and Supervision

Influence of program staff on quality of relationships in a community‐based youth mentoring program

Keller, Thomas E., DuBois, David L.·2021·Annals of the New York Academy of Sciences

Abstract

In many mentoring programs, mentor–youth pairs have the latitude to engage in a wide range of activities together across varying community settings. Within this context, program staff are tasked with supporting development of high‐quality relationships between mentors and youth. To date, however, this role of program staff has been largely overlooked in research. The current study investigates potential contributions of program staff to mentoring relationships in the Big Brothers Big Sisters community‐based mentoring program over their first 15 months of relationship development with a sample of 450 mentor–youth pairs that were supported by 76 program staff across 10 agencies. Two‐level analyses (mentoring relationships nested within program staff) examined characteristics and approaches of program staff as prospective predictors of several facets of mentoring relationship quality as reported by youth: closeness, help with coping, youth‐centeredness, growth orientation, and attachment. Staff‐reported work engagement and emphasis on adherence to program guidelines as well as supervisor‐rated staff competence predicted more favorable mentoring relationship quality. By contrast, a nondirective approach to supporting mentors, as reported by staff, predicted lower relationship quality. These findings suggest that further investigation of program staff influences on mentoring relationship development could be fruitful and ultimately provide a basis for enhancing program effectiveness.

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Crossref · 10.1111/nyas.14289

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  • A non-directed staff approach to supporting mentors predicted lower mentee-reported relationship qualities in BBBS of America.

    “A non-directed staff approach to supporting mentors predicted lower mentee-reported relationship qualities in BBBS of America [76].”

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Authors
Keller, T. E., & DuBois, D. L.
Affiliations
  • Portland State University (US)
  • University of Illinois Chicago (US)
Corresponding author
Keller, Thomas E.
Venue
Annals of the New York Academy of Sciences
Publisher
Wiley
Published
2019-12-23
Volume
1483
Issue
1
Pages
112-126
ISSN
  • 0077-8923 (ISSN-L)
  • 1749-6632
OpenAlex
W2996565773
Cited by
31
References
55
Citations by year
2026: 7 · 2025: 4 · 2024: 1 · 2023: 7 · 2022: 4 · 2021: 5 · 2020: 3
FWCI
3.77
Type
journal article
Language
en
Open access
closed
Locations
  • Annals of the New York Academy of Sciences (publishedVersion)
  • PubMed (publishedVersion)
  • PDXScholar (Portland State University) (submittedVersion)
Funders
Office of Juvenile Justice and Delinquency Prevention (2010‐JU‐FX‐0035)
Topics
  • Social Sciences › Psychology › Social Psychology › Mentoring and Academic Development
  • Social Sciences › Safety Research › Youth Development and Social Support
  • Social Sciences › Psychology › Social Psychology › Counseling Practices and Supervision
Keywords
youth mentoring, mentoring relationship quality, program staff, Big Brothers Big Sisters, work engagement, employee competence, staff supervision, attachment, coping support, growth orientation, relationship closeness
MeSH terms
Mentoring, Adaptation, Psychological, Adolescent, Child, Female, Humans, Interpersonal Relations, Male, Mentors, Program Evaluation

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