Cited by 975Topic ModelingSpeech and dialogue systemsNatural Language Processing Techniques

CoQA: A Conversational Question Answering Challenge

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Reddy, Siva, Chen, Danqi, Manning, Christopher D.·2019·Transactions of the Association for Computational Linguistics

Abstract

Humans gather information through conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions. We introduce CoQA, a novel dataset for building Conversational Question Answering systems. Our dataset contains 127k questions with answers, obtained from 8k conversations about text passages from seven diverse domains. The questions are conversational, and the answers are free-form text with their corresponding evidence highlighted in the passage. We analyze CoQA in depth and show that conversational questions have challenging phenomena not present in existing reading comprehension datasets (e.g., coreference and pragmatic reasoning). We evaluate strong dialogue and reading comprehension models on CoQA. The best system obtains an F1 score of 65.4%, which is 23.4 points behind human performance (88.8%), indicating that there is ample room for improvement. We present CoQA as a challenge to the community at https://stanfordnlp.github.io/coqa .

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  • Existing benchmarks primarily assess multiple-choice reasoning or human preference alignment.

    “Existing benchmarks, such as Hugging Face leaderboard tasks (Wang et al., 2024;Rein et al., 2023) and alignment-focused chat-based evaluations (Reddy et al., 2019;Zheng et al., 2023;Köpf et al., 2024), primarily assess multiple-choice rea-soning or human preference alignment.”

    From YESciEval: Robust LLM-as-a-Judge for Scientific Question Answering (2025) · cites this paper as Reddy et al., 2019

    The Introduction (p. 2) describes CoQA as a conversational question-answering benchmark with free-form answers, not a multiple-choice or human-preference-alignment evaluation. The Evaluation Metric section (p. 9) says it scores answers by word-overlap F1. Thus, while CoQA is conversational, the paper characterizes its assessment differently from the citing sentence. (LLM, conf=0.88)

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  • Conversational QA and extended dialogue benchmarks typically rely on semantic alignment between past context and the current query, framing memory as a retrieval problem.

    “Conversational QA and extended dialogue benchmarks typically rely on semantic alignment between past context and the current query, framing memory as a retrieval problem”

    From Locomo-Plus: Beyond-Factual Cognitive Memory Evaluation Framework for LLM Agents (2026) · cites this paper as Reddy et al., 2019

    The Introduction (p. 2) says existing models rely heavily on lexical similarity between a question and a passage, and §5.2 (p. 8) describes a model that prepends conversation history to the current question to find an answer span. That supports the claim’s general link between conversational context and matching, but not its specific assertion that benchmarks typically align the current query with past context or frame memory itself as retrieval. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • Task disclosure does not reflect natural conversational use, where users do not announce that a query requires recalling earlier information.

    “Moreover, such task disclosure does not reflect natural conversational use, where users do not announce that a query requires recalling earlier information.”

    From Locomo-Plus: Beyond-Factual Cognitive Memory Evaluation Framework for LLM Agents (2026) · cites this paper as Reddy et al., 2019

    The Introduction (p. 2) describes a natural, one-word conversational question that cannot be answered without knowing what was said earlier. That supports the point that a question can require conversational history without stating so, but the paper does not discuss task disclosure or compare it with natural conversational use. (LLM, conf=0.82)

    Experimental — accuracy not yet measured
  • Existing benchmarks and methods for long-term conversational memory primarily focus on explicit factual recall, encouraging models to retain and retrieve information that is explicitly stated in earlier dialogue turns.

    “existing benchmarks and evaluation protocols primarily focus on surface-level factual recall”

    From Locomo-Plus: Beyond-Factual Cognitive Memory Evaluation Framework for LLM Agents (2026) · cites this paper as Reddy et al., 2019

    The Introduction (p. 2) says state-of-the-art models rely heavily on lexical similarity, and the Evaluation Metric section (p. 9) uses word-overlap F1. These support a concern about surface-level matching, but the paper does not establish that existing benchmarks primarily test factual recall from earlier dialogue turns; it says existing large-scale reading-comprehension datasets lack questions dependent on conversation history. (LLM, conf=0.83)

    Experimental — accuracy not yet measured
  • This level of expert disagreement is in line with what is observed in other well-known machine learning benchmarks.

    “This level of expert disagreement is in line with what is observed in other well-known machine learning benchmarks59–62.”

    From A benchmark of expert-level academic questions to assess AI capabilities (2026) · cites this paper as [61]

    The Results and Discussion (p. 10) report disagreement among human answerers on CoQA questions, especially unanswerable ones. But the paper describes its annotators as Mechanical Turk workers (Dataset Collection, p. 3), not experts, and does not establish that their level of disagreement is in line with other benchmarks. (LLM, conf=0.83)

    Experimental — accuracy not yet measured

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Cites

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Research works printed but not linked: 7

  1. Dzmitry Bahdanau, Kyunghyun Cho, and Yoshua Bengio. 2015. Neural Machine Translation by Jointly Learning to Align and Translate. In International Conference on Learning Representations (ICLR) , San Diego, California.
  2. Guokun Lai, Qizhe Xie, Hanxiao Liu, Yiming Yang, and Eduard Hovy. 2017. RACE: Largescale ReAding Comprehension Dataset From Examinations. In Empirical Methods in Natural Language Processing (EMNLP) .
  3. Jiwei Li, Michel Galley, Chris Brockett, Jianfeng Gao, and Bill Dolan. 2016. A DiversityPromoting Objective Function for Neural Conversation Models. In North American Chapter of the Association for Computational Linguistics (NAACL) , pages 110-119, San Diego, California.
  4. Johannes Welbl, Pontus Stenetorp, and Sebastian Riedel. 2018. Constructing Datasets for Multihop Reading Comprehension Across Documents. Transactions of the Association for Computational Linguistics , 6:287-302.
  5. Adams Wei Yu, David Dohan, Quoc Le, Thang Luong, Rui Zhao, and Kai Chen. 2018. Fast and Accurate Reading Comprehension by Combining Self-Attention and Convolution. In International Conference on Learning Representations (ICLR) , Vancouver, Canada.
  6. Kangyan Zhou, Shrimai Prabhumoye, and Alan W Black. 2018. A Dataset for Document Grounded Conversations. In Empirical Methods in Natural Language Processing (EMNLP) , pages 708-713, Brussels, Belgium.
  7. Chenguang Zhu, Michael Zeng, and Xuedong Huang. 2018. SDNet: Contextualized Attention-based Deep Network for Conversational Question Answering. arXiv preprint arXiv:1812.03593 . · arXiv

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Authors
Reddy, S., Chen, D., & Manning, C. D.
Affiliations
Stanford University (US)
Venue
Transactions of the Association for Computational Linguistics
Published
2019-11
Volume
7
Pages
249-266
ISSN
2307-387X (ISSN-L)
OpenAlex
W2888296173
Cited by
975
References
53
Citations by year
2026: 41 · 2025: 68 · 2024: 81 · 2023: 132 · 2022: 145 · 2021: 204 · 2020: 167 · 2019: 127 · 2018: 9 · 2017: 1
FWCI
74.18
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • Transactions of the Association for Computational Linguistics (publishedVersion, cc-by)
  • arXiv (Cornell University) (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • arXiv (Cornell University) (cc-by)
Funders
Toyota Research Institute
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
Keywords
conversational question answering, dialogue systems, reading comprehension, coreference, pragmatic reasoning, evidence extraction, information gathering

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