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Relationships at Work: Toward a Multidimensional Conceptualization of Dyadic Work Relationships
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Work relationships have come to form the very foundation of organizations and the contemporary embodiment of how most work gets accomplished, and there has been increased scholarly interest in this area. Although research has investigated the nature of high-quality and low-quality work relationships, few attempts have taken that next important step in more precisely articulating the actual dimensions that underlie work relationships, how they relate to one another, and how, as contextual background, they frame and influence organizational phenomena. In an effort to help address this gap in our understanding of relationships at work, this study briefly reviews the relevant literature on work relationships, extracting what is currently known about the specific aspects or underlying dimensions of such relationships. Then, the authors introduce an integrative multidimensional conceptualization of dyadic work relationships, which specifies the critical foundational dimensions and processes, and discusses the implications for future theory and research.
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“Trust plays a critical role in most work relationship theories (Ferris et al., 2009; Fulmer & Gelfand, 2012).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Ferris et al., 2009
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Metadata
- Authors
- Ferris, G. R., Liden, R. C., Munyon, T. P., Summers, J. K., Basik, K. J., & Buckley, M. R.
- Affiliations
- Florida State University (US)
- University of Illinois Chicago (US)
- University of Central Florida (US)
- Bradley University (US)
- University of Oklahoma (US)
- Corresponding author
- Ferris, Gerald R.
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 2009-10-19
- Volume
- 35
- Issue
- 6
- Pages
- 1379-1403
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W2063897807
- Cited by
- 411
- References
- 134
- Citations by year
- 2026: 19 · 2025: 29 · 2024: 33 · 2023: 24 · 2022: 39 · 2021: 25 · 2020: 29 · 2019: 23 · 2018: 39 · 2017: 26 · 2016: 28 · 2015: 20 · 2014: 17 · 2013: 24 · 2012: 16
- FWCI
- 21.21
- Type
- journal article
- Language
- en
- Open access
- Locations
- Journal of Management (publishedVersion)
- Journal of International Crisis and Risk Communication Research (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Keywords
- workplace relationships, dyads, relationship quality, coworker relationships, organizational context
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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