Positive social interactions and the human body at work: Linking organizations and physiology
Open accessAbstract
Human physiological systems are highly responsive to positive social interactions, but the organizational importance of this finding largely has been unexplored. After reviewing extant research, we illustrate how consideration of the physiology of positive social interactions at work opens new research questions about how positive social interactions affect human capacity and how organizational contexts affect employee health and physiological resourcefulness. We also address the practical implications of integrating physiological data into organizational research. Our paper invites a fuller consideration of how employees' bodies are affected by everyday work interactions and, in so doing, encourages a stronger tie between human physiology and organizational research.
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Leisure crafting includes human connection and the building of high-quality relationships and social interactions, which can energize a person and create valuable socio-relational resources.
“Additionally, LC involves human connection and the development of high-quality relationships and social interactions, which can energize the individual and generate valuable sociorelational resources (cf.Dutton, 2003;Heaphy and Dutton, 2008).”
From Work hard or play hard: the effect of leisure crafting on opportunity recognition and venture performance (2023) · cites this paper as Heaphy and Dutton, 2008
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Flagged first, then by citations
Cited by
Sorted by citations
Owens, B. P., & Hekman, D. R. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0441 · Cited by 778 · see citing works
Eby, L. T. D. T., Allen, T. D., Hoffman, B. J., Baranik, L. E., Sauer, J. B., Baldwin, S., Morrison, M. A., Kinkade, K. M., Maher, C. P., Curtis, S., et al. (2013) · Psychological Bulletin · doi:10.1037/a0029279 · Cited by 604 · see citing works
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Self-citationRelationships at Work: Toward a Multidimensional Conceptualization of Dyadic Work Relationships
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Positive psychology in a pandemic: buffering, bolstering, and building mental health
Waters, L., Algoe, S. B., Dutton, J., Emmons, R., Fredrickson, B. L., Heaphy, E., Moskowitz, J. T., Neff, K., Niemiec, R., Pury, C., et al. (2022) · The Journal of Positive Psychology · doi:10.1080/17439760.2021.1871945 · Cited by 377 · see citing works
“When people experience HQCs they undergo physiological changes that contribute to health, such as decreased cardiovascular reactivity, strengthening immune responsiveness to stress, and the release of oxytocin (Heaphy & Dutton, 2008).”
BackgroundSelf-citationJohnson, A., Dey, S., Nguyen, H., Groth, M., Joyce, S., Tan, L., Glozier, N., & Harvey, S. B. (2020) · Australian Journal of Management · doi:10.1177/0312896220922292 · Cited by 198 · see citing works
Work–family effects of servant leadership: The roles of emotional exhaustion and personal learning
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The Relationships between Co-Rumination, Social Support, Stress, and Burnout among Working Adults
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Energy Management of People in Organizations: A Review and Research Agenda
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It's the Little Things That Matter: An Examination of Knowledge Workers' Energy Management
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Servant leadership influencing store-level profit: The mediating effect of employee flourishing
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Hamrick, A. B., Paterson, T. A., Michaelis, T. L., Murnieks, C. Y., & Petrou, P. (2023) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2023.106327 · Cited by 24 · see citing works
- Authors
- Heaphy, E. D., & Dutton, J. E.
- Affiliations
- University of Michigan (US)
- Corresponding author
- Heaphy, Emily D.
- ORCID
- Heaphy, Emily D.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 2008-01
- Volume
- 33
- Issue
- 1
- Pages
- 137-162
- ISSN
- 0363-7425 (ISSN-L)
- 1930-3807
- OpenAlex
- W2164607284
- Cited by
- 578
- References
- 178
- Citations by year
- 2026: 27 · 2025: 37 · 2024: 47 · 2023: 35 · 2022: 48 · 2021: 29 · 2020: 46 · 2019: 32 · 2018: 29 · 2017: 30 · 2016: 31 · 2015: 42 · 2014: 22 · 2013: 23 · 2012: 30
- FWCI
- 18.44
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Locations
- Academy of Management Review (publishedVersion)
- SSRN Electronic Journal (publishedVersion)
- Funders
- University of Pennsylvania
- University of Michigan
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Keywords
- positive social interaction, workplace interaction, human physiology, employee health, organizational context, employee well-being
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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