Cited by 20Job Satisfaction and Organizational BehaviorTeam Dynamics and PerformanceWorkplace Health and Well-being

Psychosocial safety climate as a predictor of work engagement, creativity, innovation, and work performance: A case study of software engineers

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Zadow, Amy, Loh, May Young, Dollard, Maureen Frances, Mathisen, Gro Ellen, Yantcheva, Bella·2023·Frontiers in Psychology

Abstract

Introduction: Creativity is vital for competitive advantage within technological environments facing the fourth industrial revolution. However, existing research on creativity has rarely addressed how a climate beneficial for worker psychological health, a psychosocial safety climate (PSC), could additionally stimulate the growth of workplace creativity, innovation, and performance in digital environments. Method: To examine how individually perceived PSC influences subsequent work engagement promoting higher levels of computer-based radical and incremental creativity, innovation, and work performance, employees in a software engineering firm (N= 29, 86 observations) completed a weekly questionnaire for 4 consecutive weeks. Results: At the between-person level PSC was positively related to average future weekly individual fluctuations of creativity (radical and incremental), work engagement, and job performance. Additionally weekly work engagement was related to future creativity (radical and incremental). Work engagement also mediated the between-person relationship between PSC and future creativity (both radical and incremental). PSC did not predict innovation. Discussion: This study contributes to the theory on PSC, creativity, and work performance by elucidating the individual perceived PSC-creativity relationship and suggesting PSC systems as meaningful antecedents to digital work performance.

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  • Factors such as diversity of perspectives, psychological safety, and enabling meaningful participation have been shown to improve team creativity.

    “Factors such as the diversity of perspectives brought by different team members [81], psychological safety to contribute nonsense ideas or make mistakes [137], and enabling everyone to meaningful participate [101] are just a few factors that have been shown to play an important role in improving the creativity of teams.”

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Cited by

Sorted by citations

Authors
Zadow, A., Loh, M. Y., Dollard, M. F., Mathisen, G. E., & Yantcheva, B.
Affiliations
  • University of South Australia (AU)
  • University of Stavanger (NO)
Corresponding author
Zadow, Amy
Venue
Frontiers in Psychology
Published
2023-04-06
Volume
14
Pages
1082283-1082283
ISSN
1664-1078 (ISSN-L)
OpenAlex
W4362671440
Cited by
20
References
12
Citations by year
2026: 11 · 2025: 7 · 2024: 2
FWCI
5.80
Type
journal article
Language
en
Open access
Locations
  • Frontiers in Psychology (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • UniSA Research Outputs Repository (University of South Australia) (submittedVersion, other-oa)
  • Adelaide Research & Scholarship (AR&S) (University of Adelaide) (submittedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • NORA - Norwegian Open Research Archives (submittedVersion, cc-by)
Funders
  • Australian Government
  • University of South Australia
  • Future Industries Institute, University of South Australia
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
  • Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
Keywords
psychosocial safety climate, work engagement, employee creativity, radical creativity, incremental creativity, innovation, employee performance, software developers, digital workplace, mediation

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