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Multiple Institutional Logics in Organizations: Explaining Their Varied Nature and Implications
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Multiple institutional logics present a theoretical puzzle. While scholars recognize their increasing prevalence within organizations, research offers conflicting perspectives on their implications, causing confusion and inhibiting deeper understanding. In response, we propose a framework that delineates types of logic multiplicity within organizations, and we link these types with different outcomes. Our framework categorizes organizations in terms of logic compatibility and logic centrality and explains how field, organizational, and individual factors influence these two dimensions. We illustrate the value of our framework by showing how it helps explain the varied implications of logic multiplicity for internal conflict. By providing insight into the nature and implications of logic multiplicity within organizations, our framework and analysis synthesize the extant literature, offer conceptual clarity, and focus future research.
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“While the market-environment dichotomy offers parsimony and clarity, institutional theorists argue that the market and the environment are not mutually exclusive(Besharov & Smith, 2014).”
From Advancing the sustainability agenda through strategic human resource management: Insights and suggestions for future research (2023) · cites this paper as Besharov & Smith, 2014
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“Particularly when multiple values are equally central to organizational functioning and yet imply contradictory actions, the very core of the organization is continually contested (Besharov & Smith, 2014).”
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Dixon, M. A., & Svensson, P. (2019) · Journal of Sport Management · doi:10.1123/jsm.2019-0065 · Cited by 33
Boundary objects for institutional work across service ecosystems
Sajtos, L., Kleinaltenkamp, M., & Harrison, J. A. (2018) · Journal of service management · doi:10.1108/josm-01-2017-0011 · Cited by 34
Hota, P. K., Manoharan, B., Rakshit, K., & Panigrahi, P. (2022) · International Journal of Management Reviews · doi:10.1111/ijmr.12314 · Cited by 39
Silva, M. E., & Nunes, B. (2021) · Business Strategy and the Environment · doi:10.1002/bse.2946 · Cited by 44
The Failure of Hybrid Organizations: A Legitimation Perspective
Siwale, J., Kimmitt, J., & Amankwah‐Amoah, J. (2021) · Management and Organization Review · doi:10.1017/mor.2020.70 · Cited by 36
“, 2013) Lack of agency and inability to blend logics (Currie and Spyridonidis, 2016) Tension between founder and ‘insider’ shareholders (Hartarska and Mersland, 2012) High centrality and low compatibility produce contested organizations (Besharov and Smith, 2014) Circumnavigating over conformity”
BackgroundInfluentialESOP Plus Benefit Corporation: Ownership Culture with Benefit Accountability
Kurland, N. B. (2018) · California Management Review · doi:10.1177/0008125618778853 · Cited by 32
Trajectories to reconcile sharing and commercialization in the maker movement
Langley, D., Zirngiebl, M., Sbeih, J., & Devoldere, B. (2017) · Business Horizons · doi:10.1016/j.bushor.2017.07.005 · Cited by 32
“In the language of Besharov and Smith (2014), the sharing and commercialization logics are both central to the functioning of the organization but, at the same time, incompatible as they prescribe contradictory courses of action.”
BackgroundInfluentialThe Recursive Nature of Institutional Change
Clemente, M., Durand, R., & Roulet, T. J. (2017) · Journal of Management Inquiry · doi:10.1177/1056492616656408 · Cited by 32
“The Annales School concepts and overall framework coincide with the general idea that organizations are complex entities, confronted with several institutional logics (Besharov & Smith, 2014; R. Greenwood, Raynard, Kodeih, Micelotta, & Lounsbury, 2011; Jones, Maoret, Massa, & Svejenova, 2012).”
BackgroundLiu, A.-Q., Shu, C., & Xiao, Z.-X. (2024) · Journal of business research · doi:10.1016/j.jbusres.2023.114347 · Cited by 31
Alhaimer, R. (2023) · Public Integrity · doi:10.1080/10999922.2023.2176054 · Cited by 31
“Each type of institution (e.g., religion, family, market, government), as mentioned concerning institutional logic, has its own logic when it comes to the relationship between society, organizations, and the individual) within itself (Besharov & Smith, 2014; Thornton et al., 2012).”
BackgroundDzhengiz, T., & Hockerts, K. N. (2022) · International Journal of Management Reviews · doi:10.1111/ijmr.12290 · Cited by 35
“Dominated by a polarized belief system, organizations with dogmatic frames only perceive a narrow portion of the information environment (Besharov & Smith, 2014; Kamat, 2004; Laasch, 2018; Slawinski & Bansal, 2015).”
BackgroundHe, X., Cui, L., & Meyer, K. E. (2020) · Asia Pacific Journal of Management · doi:10.1007/s10490-020-09739-5 · Cited by 34
“Yet, the coexistence of different logics potentially creates tensions for those firms (Besharov & Smith, 2014; Greenwood et al., 2011; Pacheco et al., 2010).”
BackgroundInfluentialMars, M. M., & Schau, H. J. (2016) · Agriculture and Human Values · doi:10.1007/s10460-016-9722-3 · Cited by 36
Spitzmueller, M. C. (2016) · Social Service Review · doi:10.1086/686694 · Cited by 31
The institutional logics perspective in management and organizational studies
Wu, X., Tan, X., & Wang, X. (2023) · Journal of Business Research · doi:10.1016/j.jbusres.2023.114183 · Cited by 52
Bonfils, I. S. (2021) · European Journal of Social Work · doi:10.1080/13691457.2020.1870216 · Cited by 30
“As seen from the IPS supervisors’ perspective they navigated between the demands set by the IPS fidelity scale and the demands from managers of mental health services (Besharov & Smith, 2014).”
BackgroundMethodGerdin, J. (2020) · Management Accounting Research · doi:10.1016/j.mar.2020.100716 · Cited by 42
Civera, C., Cortese, D., Mosca, F., & Murdock, A. (2019) · Journal of Business Research · doi:10.1016/j.jbusres.2019.11.004 · Cited by 41
LGBT Diversity and Inclusion, Community Characteristics, and Success
Cunningham, G. B., & Nite, C. (2020) · doi:10.1123/jsm.2019-0338 · Cited by 30
Dufays, F. (2019) · Management Decision · doi:10.1108/md-01-2017-0089 · Cited by 30
“This inherently hybrid character imbues social entrepreneurship with tensions (Besharov and Smith, 2014).”
Managing Organizational Paradoxes in Social Enterprises: Case Studies from the MENA Region
Ismail, A., & Johnson, B. (2019) · VOLUNTAS - International Journal of Voluntary and Nonprofit Organizations · doi:10.1007/s11266-018-00083-3 · Cited by 30
Debenedetti, A., Philippe, D., & Dion, D. (2024) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2024.05.001 · Cited by 35
Smith, J. J., Buhayh, A., Kathait, A., Ragothaman, P., Mattei, N., Burke, R., & Voida, A. (2023) · ACM Conference on Fairness, Accountability, and Transparency (FAccT) · doi:10.1145/3593013.3594106 · Cited by 18
“Numerous studies have characterized the ways in which multiple institutional logics co-occur within organizations—often in competition and contestation with each other (e.g., [8, 29, 49, 52]).”
BackgroundWu, J.-L., Cai, W.-J., & Song, Y. (2023) · Nonprofit Management & Leadership · doi:10.1002/nml.21553 · Cited by 29
Testa, S., Atawna, T., Baldi, G., & Cincotti, S. (2022) · European Journal of Innovation Management · doi:10.1108/ejim-11-2021-0547 · Cited by 30
Smith, B. R., Lawson, A., Jones, J., Holcomb, T. R., & Minnich, A. (2022) · Journal of Business Ethics · doi:10.1007/s10551-022-05156-4 · Cited by 32
“While extant scholarship often focuses on two identities (e.g., Agrawal & Hockerts, 2019; Besharov & Smith, 2014; Jain et al., 2009; Pratt & Foreman, 2000; Ramarajan, 2014; Smith et al., 2010), we complement research on multiple identities and impact investing by responding to calls by scholars to…”
BackgroundInstitutional Arbitrage: How Actors Exploit Institutional Difference
Perkmann, M., Phillips, N., & Greenwood, R. (2022) · Organization Theory · doi:10.1177/26317877221090313 · Cited by 46
“Logics vary with respect to the degree to which they are compatible with each other (Besharov & Smith, 2014; Greenwood et al., 2011; Gümüsay et al., 2020).”
BackgroundRudes, D. S., Magnuson, S., Portillo, S., & Hattery, A. J. (2020) · Punishment & Society · doi:10.1177/1462474520952155 · Cited by 29
“When navigating the complexity of multiple and often competing institutional logics (Battilana and Dorado, 2010; Besharov and Smith, 2014; Zilber, 2002), organizational actors may face a dominant logic (Greenwood et al.”
BackgroundFrom Harmony to Conflict: MacIntyrean Virtue Ethics in a Confucian Tradition
Chu, I., & Moore, G. (2019) · Journal of Business Ethics · doi:10.1007/s10551-019-04305-6 · Cited by 38
Gibson, C. B., Birkinshaw, J., Sumpter, D. M., & Ambos, T. C. (2019) · Journal of Management Studies · doi:10.1111/joms.12443 · Cited by 40
From a Politics of Dilemmas to a Politics of Paradoxes
Kark, R., Preser, R., & Zion-Waldoks, T. (2016) · Organizational Behavior Teaching Review · doi:10.1177/1052562916634375 · Cited by 30
“…of the environment grows, leaders of social enterprises experience increased pressures to manage embedded dualities and contradictory demands (e.g., Besharov & Smith, 2014; Kraatz & Block, 2008).2 Paradox theory offers meaningful insight into these challenges (Lewis, 2000; Smith & Lewis, 2011).”
BackgroundLin, Q., Jian, Y., Zhang, D., Li, J., & Mao, S. (2024) · Sustainable Horizons · doi:10.1016/j.horiz.2024.100122 · Cited by 29
Nationalist sentiments and the multinational enterprise: insights from organizational sociology
Edman, J., Cuypers, I. R. P., Ertug, G., & Aguilera, R. V. (2024) · Journal of International Business Studies · doi:10.1057/s41267-024-00713-7 · Cited by 40
“To overcome these limitations, organizations can engage in structural compartmentalization (Besharov & Smith, 2014), whereby different logics are housed in distinct sub-units and functions of the organization, and knowledge transfer is managed by boundary spanners who can navigate multiple logics.”
InfluentialAn Integrated Framework for Studying How Schools Respond to External Pressures
Diehl, D. K., & Golann, J. W. (2023) · Educational Research · doi:10.3102/0013189x231159599 · Cited by 28
“It also might include how teachers bring logics into their work based on how compatible the identified logics are and how central they are to their identities (Besharov & Smith, 2014).”
BackgroundThe business model portfolio as a strategic tool for value creation and business performance
Westerveld, P., Fielt, E., Desouza, K. C., & Gable, G. G. (2023) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2023.101758 · Cited by 46
Social impact models, legitimacy perceptions, and consumer responses to social ventures
Lortie, J., Cox, K. C., & Roundy, P. T. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.01.079 · Cited by 32
Matinheikki, J., Naderpajouh, N., Aranda-Mena, G., Jayasuriya, S., & Teo, P. (2021) · doi:10.1177/87569728211024385 · Cited by 28
Development-Aid Supply Chains for Economic Development and Post- Disaster Recovery
Sodhi, M. S., & Knuckles, J. (2021) · Production and Operations Management · doi:10.1111/poms.13489 · Cited by 34
“…core activities, stakeholders in these four groups satisfy the definition of a social enterprise: An organization established primarily to address a social problem while earning revenues to sustain itself financially (Battilana and Lee, 2014, Besharov and Smith, 2014, Dacin, Dacin, and Tracey, 2011).”
Safari, M., de Castro, V. B., & Steccolini, I. (2020) · doi:10.1108/aaaj-03-2019-3912 · Cited by 28
A temporal perspective on repeated ties across university-industry R&D consortia
Mannak, R. S., Meeus, M., Raab, J., & Smit, A. C. (2019) · Research Policy · doi:10.1016/j.respol.2019.103829 · Cited by 28
Klingbeil, C., Semrau, T., Ebers, M., & Wilhelm, H. (2018) · Journal of Management Studies · doi:10.1111/joms.12416 · Cited by 42
Metadata
- Authors
- Besharov, M. L., & Smith, W. K.
- Affiliations
- Cornell University
- University of Delaware (US)
- ORCID
- Smith, Wendy K.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 2014-07
- Volume
- 39
- Issue
- 3
- Pages
- 364-381
- ISSN
- 0363-7425 (ISSN-L)
- 1930-3807
- OpenAlex
- W2078862672
- Cited by
- 1,571
- References
- 0
- Citations by year
- 2026: 196 · 2025: 148 · 2024: 198 · 2023: 135 · 2022: 167 · 2021: 133 · 2020: 139 · 2019: 123 · 2018: 105 · 2017: 93 · 2016: 78 · 2015: 42 · 2014: 10
- FWCI
- 91.24
- Type
- journal article
- Language
- en
- Open access
- green
- udspace.udel.edu
- Locations
- Academy of Management Review (publishedVersion)
- Library, Museums and Press - UDSpace (University of Delaware) (submittedVersion)
- eCommons (Cornell University) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Strategy and Culture
- Keywords
- multiple institutional logics, organizational conflict, institutional theory, organizational outcomes, field effect, personal factors
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