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Multiple Institutional Logics in Organizations: Explaining Their Varied Nature and Implications
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Multiple institutional logics present a theoretical puzzle. While scholars recognize their increasing prevalence within organizations, research offers conflicting perspectives on their implications, causing confusion and inhibiting deeper understanding. In response, we propose a framework that delineates types of logic multiplicity within organizations, and we link these types with different outcomes. Our framework categorizes organizations in terms of logic compatibility and logic centrality and explains how field, organizational, and individual factors influence these two dimensions. We illustrate the value of our framework by showing how it helps explain the varied implications of logic multiplicity for internal conflict. By providing insight into the nature and implications of logic multiplicity within organizations, our framework and analysis synthesize the extant literature, offer conceptual clarity, and focus future research.
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“While the market-environment dichotomy offers parsimony and clarity, institutional theorists argue that the market and the environment are not mutually exclusive(Besharov & Smith, 2014).”
From Advancing the sustainability agenda through strategic human resource management: Insights and suggestions for future research (2023) · cites this paper as Besharov & Smith, 2014
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BackgroundSocial media-related tensions on business-to-business markets – Evidence from China
Luo, J., Tóth, Z., Liu, M. J., & Yuan, R.-Z. (2021) · Industrial Marketing Management · doi:10.1016/j.indmarman.2020.12.015 · Cited by 22
Hybrid Organizational Culture: The Case of Social Enterprises
Yaari, M., Blit-Cohen, E., & Savaya, R. (2019) · doi:10.1080/19420676.2019.1702581 · Cited by 22
Cain, C. (2019) · Journal of Health and Social Behavior · doi:10.1177/0022146518825379 · Cited by 24
Khan, S. A., Lacity, M. C., & Carmel, E. (2017) · Information Systems Journal · doi:10.1111/isj.12134 · Cited by 23
“At the organizational level (focus of this paper), it is well understood that organizations often face multiple logics that could be complementary and in some cases conflicting (Thornton et al., 2012; Besharov & Smith, 2014).”
BackgroundMongelli, L., Rullani, F., & Versari, P. (2017) · Industry and Innovation · doi:10.1080/13662716.2017.1302793 · Cited by 25
Xia, J., Zhang, M., Zhu, J., & Fan, D. (2023) · Higher Education · doi:10.1007/s10734-023-01027-7 · Cited by 21
“Given that institutional environments in modern society have become more dynamic, complex, and pluralistic (Besharov & Smith, 2014), organizations should increase their ability to manage multiple logics so as to survive and succeed in a constantly changing environment.”
InfluentialMetwally, A. B. M., & Diab, A. (2022) · Journal of Accounting & Organizational Change · doi:10.1108/jaoc-03-2021-0043 · Cited by 24
How Hybrid Organizations Adopt Circular Economy Models to Foster Sustainable Development
Zaccone, M. C., Santhià, C., & Bosone, M. (2022) · Sustainability · doi:10.3390/su14052679 · Cited by 31
Managing conflicting objectives of social enterprises
Eiselein, P., & Dentchev, N. A. (2020) · Social enterprise journal · doi:10.1108/sej-03-2020-0015 · Cited by 30
Zhang, Y., Pinkse, J., & McMeekin, A. (2020) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2020.120133 · Cited by 25
Grant, K., Garavan, T. N., & Mackie, R. (2020) · European Management Review · doi:10.1111/emre.12404 · Cited by 26
“Institutional logics are normative concepts that regulate individual and organisational behaviour (Besharov and Smith, 2014; Smets et al., 2015).”
BackgroundThe disparate roles of accounting in an amateur sports organisation
Clune, C., Boomsma, R., & Pucci, R. (2019) · Accounting, Auditing & Accountability Journal · doi:10.1108/aaaj-06-2018-3523 · Cited by 21
The Contemporary Relevance of Karl Polanyi to Critical Social Enterprise Scholarship
Roy, M., & Grant, S. (2019) · Journal of Social Entrepreneurship · doi:10.1080/19420676.2019.1621363 · Cited by 21
“Scholars and practitioners often portray the social enterprise as a ‘hybrid’ organizational form (Battilana and Lee, 2014; Besharov and Smith, 2014; Doherty et al., 2014) which break new ground between the traditional private, public and non-profit sectors, and thus pose challenges to classical…”
BackgroundFormalizing consumer tribes: Towards a theorization of consumer-constructed organizations
Mamali, E., Nuttall, P. J., & Shankar, A. (2018) · Marketing Theory · doi:10.1177/1470593118767723 · Cited by 25
“Conventional hybrid organizations are effectual in their pursuits because mission centrality (whether social or environmental) is their raison d’être (Battilana and Dorado, 2010; Besharov and Smith, 2014; Peredo and Chrisman, 2006; Sanders and McClellan, 2014).”
BackgroundInfluentialRemaking “Community” Mental Health: Contested Institutional Logics and Organizational Change
Spitzmueller, M. C. (2018) · Human Services Organizations Management Leadership & Governance · doi:10.1080/23303131.2017.1422071 · Cited by 39
“Besharov and Smith (2014) provide an entry point into this analysis.”
BackgroundCooney, K. (2016) · doi:10.1515/npf-2016-0009 · Cited by 21
“…commercial logic that emphasizes efficiency, profitability and competitive rivalry versus a service or social welfare logic that aims to maximize a program of supportive intervention to produce results for the beneficiary (Battilana and Dorado 2010, Cooney and Garrow 2010, Besharov and Smith 2014).”
BackgroundEgels‐Zandén, N., Lindberg, K., & Hyllman, P. (2015) · Business Ethics A European Review · doi:10.1111/beer.12091 · Cited by 24
“Furthermore, existing research offers little guidance regarding how multiple logics are actualized in practice (McPherson & Sauder, 2013), and the heterogeneity in how multiple logics manifest in practice (Besharov and Smith, 2014).”
InfluentialHybridity in Nonprofit Organizations: Organizational Perspectives on Combining Multiple Logics
Malhotra, A., Wright, A. L., & Jarvis, L. C. (2024) · Journal of Business Ethics · doi:10.1007/s10551-024-05687-y · Cited by 26
“How multiple institutional logics manifest inside organizations depends on the centrality of multiple logics to organizational functioning and whether they provide contradictory or compatible prescriptions for action (Besharov & Smith, 2014).”
Hiebl, M. (2024) · Journal of Management Control · doi:10.1007/s00187-024-00373-6 · Cited by 20
“Institutional logics may also com - pete with each other in specific organizations (Besharov & Smith, 2014; Pache & Santos, 2013), and may thus hinder or foster the integration of risk into management control.”
Quilloy, K. P., Newman, A., & Pyman, A. (2023) · Nonprofit and Voluntary Sector Quarterly · doi:10.1177/08997640231191794 · Cited by 18
“It is also viewed as a “commercial arm” that emerges from within NPOs (Weisbrod, 1998; D. Young & Brewer, 2016), which is often driven by the desire to blend social logic with commercial logic in pursuit of a social mission (Besharov & Smith, 2014; Fitzgerald & Shepherd, 2018; Graddy-Reed, 2018).”
BackgroundMission alignment with employees and financiers: Probing into the workings of B Corp certification
Paelman, V., Cauwenberge, P. V., & Bauwhede, H. V. (2022) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.2440 · Cited by 20
Circular Moonshot: Understanding Shifts in Organizational Field Logics and Business Model Innovation
DiVito, L., Leitheiser, E., & Piller, C. (2022) · Organization & Environment · doi:10.1177/10860266221111587 · Cited by 20
“Institutional plurality generates spaces for institutional innovation and change (Battilana et al., 2015; Cartel et al., 2019; Tracey et al., 2011; York et al., 2016), creating conditions for hybrid organizations to flourish (Besharov & Smith, 2014; Mair et al., 2015).”
BackgroundMcSweeney, M., Hayhurst, L., Wilson, B., Bandoles, E., & Leung, K. (2021) · Sport Management Review · doi:10.1080/14413523.2021.1899721 · Cited by 20
“Variation in compatibility and centrality of logics is driven by various factors across the levels of the institutional field (e.g., accredited institutions), organization (e.g., hiring processes) and individuals (e.g., interdependence from or with logics) (Besharov & Smith, 2014).”
BackgroundInfluentialPark, Y. J., Lu, J., & Shon, J. (2021) · Public Management Review · doi:10.1080/14719037.2021.1945668 · Cited by 23
“The tension between these two logics and organizational responses to the tension have been examined (e.g. Besharov and Smith 2014; Cooney 2006; Onishi 2019; Pache and Santos 2013).”
BackgroundDiehl, D. K. (2019) · Sociological Spectrum · doi:10.1080/02732173.2018.1564099 · Cited by 25
“Although early scholarship on institutional logics largely adopted a Weberian view of society as divided into incommensurate spheres each with its own unique logic, more recent research acknowledges that organizations can be the site of multiple logics (Besharov and Smith 2014).”
BackgroundInfluentialProfessional employees’ strategic employment of the managerial logic in healthcare
Gadolin, C. (2018) · Qualitative Research in Organizations and Management An International Journal · doi:10.1108/qrom-02-2016-1359 · Cited by 18
Analyzing conflict and its management within ICT4D partnerships: an institutional logics perspective
Ismail, S. A., Heeks, R., Nicholson, B., & Aman, A. B. (2017) · Information Technology for Development · doi:10.1080/02681102.2017.1320962 · Cited by 18
“The wider literature on conflicting institutional logics provides other typologies, for instance of the nature or outcomes of conflict between logics (e.g. Besharov & Smith, 2014; Pache & Santos, 2013).”
BackgroundGiones, F., Ungerer, C., & Baltes, P. D.-I. G. H. (2020) · International Journal of Entrepreneurial Venturing · doi:10.1504/ijev.2020.10026816 · Cited by 20
“organisations, new ventures born with these blended values are less exposed to the contestation dynamics that emerge in an established organisation when a contradictory logic is introduced (Besharov and Smith, 2014).”
BackgroundCao, T., Li, W.-A., Zhang, Y.-W., & Zheng, M.-N. (2024) · Technovation · doi:10.1016/j.technovation.2024.103099 · Cited by 19
Fu, Y.-F., Leiringer, R., & Gottlieb, S. C. (2024) · International Journal of Project Management · doi:10.1016/j.ijproman.2024.102602 · Cited by 19
Cosma, S., Cucurachi, P. A., Gentile, V., & Rimo, G. (2023) · Business Strategy and the Environment · doi:10.1002/bse.3650 · Cited by 28
Ready, set, crisis – transitioning to crisis mode in local public administration
Graf, F., Lenz, A., & Eckhard, S. (2023) · Public Management Review · doi:10.1080/14719037.2023.2242851 · Cited by 19
“With organizational behaviour or practices, we refer to relative stable sets of material practices and beliefs that delimit and characterize certain types of organizations (Besharov and Smith 2014; Meyer and Rowan 1977).”
BackgroundKuitert, L., Volker, L., & Grandia, J. (2023) · Public Policy and Administration · doi:10.1177/09520767231189016 · Cited by 19
“In addition, Besharov and Smith ’ s (2014) framework demonstrates that both the nature and extent of con fl ict depends, in part, on the type of logic multiplicity within different categories of organizations.”
InfluentialCombining Structural and Sequential Ambidexterity: A Configurational Approach Using fsQCA
Sun, X., Rong, N., Sun, M., & Zhu, F. (2023) · Management and Organization Review · doi:10.1017/mor.2022.41 · Cited by 21
Robertson, J., Karg, A., Rowe, K., & Raw, K. (2022) · Sport Management Review · doi:10.1080/14413523.2022.2087966 · Cited by 19
“Secondly, we investigate organisational responses within the context of uneven logic relationships (i.e., community-oriented practices) where the business logic is central, and the social logic is peripheral to organisational functioning (Besharov & Smith, 2014).”
BackgroundInfluentialAbras, A., & Jayasinghe, K. (2022) · Accounting, Auditing & Accountability Journal · doi:10.1108/aaaj-03-2020-4487 · Cited by 19
Bringing the Family Logic in: From Duality to Plurality in Social Enterprises
Drencheva, A., & Au, W. C. (2021) · Journal of Business Ethics · doi:10.1007/s10551-021-04968-0 · Cited by 25
Pedersen, M. B., Wehrmeyer, W., & Nygaard, I. (2020) · Energy Research & Social Science · doi:10.1016/j.erss.2020.101588 · Cited by 19
Alternative paradigms for sustainability: a Relational worldview
Kennedy, A., McGouran, C., & Kemper, J. A. (2020) · European Journal of Marketing · doi:10.1108/ejm-01-2018-0043 · Cited by 35
Metadata
- Authors
- Besharov, M. L., & Smith, W. K.
- Affiliations
- Cornell University
- University of Delaware (US)
- ORCID
- Smith, Wendy K.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 2014-07
- Volume
- 39
- Issue
- 3
- Pages
- 364-381
- ISSN
- 0363-7425 (ISSN-L)
- 1930-3807
- OpenAlex
- W2078862672
- Cited by
- 1,571
- References
- 0
- Citations by year
- 2026: 196 · 2025: 148 · 2024: 198 · 2023: 135 · 2022: 167 · 2021: 133 · 2020: 139 · 2019: 123 · 2018: 105 · 2017: 93 · 2016: 78 · 2015: 42 · 2014: 10
- FWCI
- 91.24
- Type
- journal article
- Language
- en
- Open access
- green
- udspace.udel.edu
- Locations
- Academy of Management Review (publishedVersion)
- Library, Museums and Press - UDSpace (University of Delaware) (submittedVersion)
- eCommons (Cornell University) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Strategy and Culture
- Keywords
- multiple institutional logics, organizational conflict, institutional theory, organizational outcomes, field effect, personal factors
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