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Voice Activated Personal Assistants – Consumer Use Contexts and Usage Behavior

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Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants

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Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants

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Hey Alexa: examining the effect of perceived socialness in usage intentions of AI assistant-enabled smart speaker

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“OK, Google, why do I use you?” Motivations, post-consumption evaluations, and perceptions of voice AI assistants

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The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits

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Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers

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Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review

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Usage Intention of Social Robots for Domestic Purpose: From Security, Privacy, and Legal Perspectives

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Impact of Digital Assistant Attributes on Millennials’ Purchasing Intentions: A Multi-Group Analysis using PLS-SEM, Artificial Neural Network and fsQCA

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Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future

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Why do people avoid and postpone the use of voice assistants for transactional purposes? A perspective from decision avoidance theory

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Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services

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Anthropomorphizing Technology: A Conceptual Review of Anthropomorphism Research and How it Relates to Children’s Engagements with Digital Voice Assistants

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The Impact of Voice Assistant Home Devices on People with Disabilities: A Longitudinal Study

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Assessing Green Practices on Eco-Friendly Hotel Customer Loyalty: A Partial Least Squares Structural Equation Modeling and Fuzzy-Set Qualitative Comparative Analysis Hybrid Approach

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Listening in Organizations: A Synthesis and Future Agenda

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What affects the usage of artificial conversational agents? An agent personality and love theory perspective

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Decoding willingness to buy in live-streaming retail: The application of stimulus organism response model using PLS-SEM and SEM-ANN

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Can AI benefit individual resilience? The mediation roles of AI routinization and infusion

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The perceived surveillance of conversations through smart devices

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Impact of embedded AI mobile smart speech recognition on consumer attitudes towards AI and purchase intention across Generations X and Y

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Understanding Continued Use Intention of AI Assistants

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How shopping habits change with artificial intelligence: smart speakers' usage intention

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Understanding Technology as Situated Practice: Everyday use of Voice User Interfaces Among Diverse Groups of Users in Urban India

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Virtual assistants in the family home. Understanding parents’ motivations to use virtual assistants with their Child(dren)

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A Systematic Review of Ethical Concerns with Voice Assistants

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Linking technology readiness and customer engagement: an AI-enabled voice assistants investigation

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Why do consumers adopt smart voice assistants for shopping purposes? A perspective from complexity theory

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Unraveling the relationship between the dimensions of user experience and user satisfaction: A smart speaker case

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Collaborating with Virtual Assistants in Organizations: Analyzing Social Loafing Tendencies and Responsibility Attribution

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Being (more) Human in a Digitized World

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Okay Google, Good to Talk to You… Examining the Determinants Affecting Users’ Behavioral Intention for Adopting Voice Assistants: Does Technology Self-Efficacy Matter?

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Artificial intelligence teaching assistant adoption in university education: Key drivers through the ability, motivation and opportunity framework

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Remote HRI: a Methodology for Maintaining COVID-19 Physical Distancing and Human Interaction Requirements in HRI Studies

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Good deeds deserve good outcomes: Leveraging generative artificial intelligence to reduce tourists' avoidance of ethical brands embracing stigmatized groups

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Believe It or Not? Investigating the Credibility of Voice Assistants in the Context of Social Roles and Relationship Types

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Modelling eco-friendly smart home appliances’ adoption intention from the perspective of residents: a comparative analysis of PLS-SEM and fsQCA

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Comparing human and cognitive assistant facilitated brainstorming sessions

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‘It's not the boogeyman’: How voice assistant technology is bridging the digital divide for older people

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Consumer Adoption of Artificial Intelligence: A Review of Theories and Antecedents

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A Study on the Improvement Direction of Artificial Intelligence Speakers Applying DeLone and McLean’s Information System Success Model

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Speak and shop! Transforming retail experience with AI voice assistants

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The customer’s perceived value-in-use of voice-assisted smart products and its impact on continuance intention: a trade-off between benefits and costs

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White Elephant or Happiness Goodies? The Effect of User Personality on the Perception of Digital Companionship of Smart Speaker

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Voice assistant technology applied to populations with developmental and physical disabilities

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Human– AI partnerships: Living and working with AI Assistants, AI Agents, and AI Companions

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Exploring consumer engagement with smart voice assistants in the era of emerging conversational technologies

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Voice-activated personal assistants and privacy concerns: a Twitter analysis

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Outsourcing choice: AI voice assistants as shopping surrogates

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“Back to the living room era”: Smart speaker usage and family democracy from the family dynamic perspective

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The impact of self-conscious emotions on the continuance intention of digital voice assistants in private and public contexts

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You Are Not Alone: A Serial Mediation of Social Attraction, Privacy Concerns, and Satisfaction in Voice AI Use

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Energy Management Expert Assistant, a New Concept

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Voice Commerce: Anthropomorphism Using Voice Assistants

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Voice Assistants: (Physical) Device Use Perceptions, Acceptance, and Privacy Concerns

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The Impact of Artificial Intelligence Voice Assistants on Consumer Experience Based on the Cognitive-Affective-Conative ModelPreprint

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Exploring the Impact Mechanism of AIGC-Driven Social Media Marketing Content on Consumer Decision-Making Behavior: A Two-Stage Hybrid Approach

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Design Implications for Robots That Facilitate Groups—A Scoping Review on Improving Group Interactions through Directed Robot Action

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Do Perceived Privacy Risks of AI Matter? A Longitudinal Study on the Drivers of Continued Use of Intelligent Voice Assistants

Otoo, B. A., Osei-Frimpong, K., & Islam, N. (2025) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2025.3575210 · Cited by 5 · see citing works

Hey, Siri®! Ok, Google®! Does Talking to Voice Assistants Enhance Emotional Aspects of Mobile Phone User Experience?

Arlinghaus, C. S., & Ollermann, F. (2022) · Message Understanding Conference · doi:10.1145/3543758.3547544 · Cited by 4 · see citing works

Smart Assistants for Smart Living: Ideology and Mythology in AI-Powered Smart Speaker Advertising

Mishra, S., & Kern-Stone, R. (2023) · Journal of Communication Inquiry · doi:10.1177/01968599231155612 · Cited by 5 · see citing works

Voice Assistants' Accountability through Explanatory Dialogues

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Beyond words: understanding the impact of presentation formats and product involvement on AI-voice assistant adoption

Hari, H., Sharma, A., & Verma, S. (2024) · Marketing Intelligence & Planning · doi:10.1108/mip-04-2024-0212 · Cited by 4 · see citing works

The Voice of Commerce: A Systematic Review and Integrative Framework for Digital Voice Assistants

Wu, Z., Aw, E. C., Tan, G. W.-H., & Ki, C.-W. C. (2026) · International Journal of Consumer Studies · doi:10.1111/ijcs.70159 · Cited by 4 · see citing works

Constant Companion

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Exploring children’s exposure to voice assistants and their ontological conceptualizations of life and technology

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Decision-makers’ attitudes toward the use of care robots in welfare services

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Alexa, it’s not just us! Voice commerce through the lens of service providers and consumers

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Speaking to loyalty: a cIPMA approach to understanding AI voice assistant service outcomes

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Should You Trust Your Voice Assistant? It’s Complicated, but No

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Assessing How the “Humanness” of Smart Voice Assistants (SVAs) Drives Consumer Satisfaction and Purchase Intent

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Investigating the factors raising customers concern to continue using AI-supported customer care services of banks: a hybrid SEM-ANN approach

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Why People Use AI Voice Assistants (AIVAs): Application of the Human Interactivity Perspective to Human-AI Interactions

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Designing Artificial Identity: The Identity Design Framework and Research Agenda

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Efficient Modeling and Estimation of Group Music and Dance Happiness via Intelligent Wearable Devices

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Sound effects have only minor contribution to perceptions of anthropomorphism and animacy of simple animated shapes

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Examining Employee Perspectives to Embrace Voice Assistant Devices in the Workplace

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Alexa – What’s Your Personality? The Personification Of Amazon’s Alexa Through Television Advertisements

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Alexa – What’s Your Personality? The Personification Of Amazon’s Alexa Through Television Advertisements

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Fatores influenciadores da intenção de continuidade de uso e de recomendação de bancos digitais

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Voice Assistants - Research Landscape

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Effects of Virtual Agents’ Affective Favoritism on Users’ Self-esteem and Perception of Agents

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THE STRANGER IN MY POCKET: A RESEARCH ON THE INTENTION TO USE DIGITAL VOICE ASSISTANTS

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Speed Dating with Voice User Interfaces: Understanding How Families Interact and Perceive Voice User Interfaces in a Group Setting

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Are voice assistants becoming family members? A 2.5-year study of families’ evolving relationships with their voice assistants.

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Long-Term Effects of Perceived Friendship with Intelligent Voice Assistants on Usage Behavior, User Experience, and Social Perceptions

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