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The DOI matches its Crossref record; 21 of the 21 references it cites were found in a registry or an index.

CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction

Martínez, Patricia, Rodríguez del Bosque, Ignacio·2013·International Journal of Hospitality Management
DOI 10.1016/j.ijhm.2013.05.009
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Metadata

Authors
Martínez, P., & Rodríguez del Bosque, I.
Venue
International Journal of Hospitality Management
Publisher
Elsevier BV
Published
2013-12
Volume
35
Pages
89-99
ISSN
0278-4319 (ISSN-L)
DOI
10.1016/j.ijhm.2013.05.009
OpenAlex
W2147490991
Cited by
1,005
References
21
FWCI
61.06
Type
journal article
Language
en
Open access
closed
Licence
  • www.elsevier.com/tdm/userlicense/1.0/ (tdm)
  • www.elsevier.com/legal/tdmrep-license (tdm)
Funders
Ministerio de Educación, Cultura y Deporte

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CoChat. (2026). Citation check: CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction. https://app.cochat.ai/papers/10.1016/j.ijhm.2013.05.009
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Martínez, P., & Rodríguez del Bosque, I. (2013). CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2013.05.009

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