The DOI matches its Crossref record; 30 of the 30 references it cites were found in a registry or an index.
Organizational Learning from Performance Feedback: A Behavioral Perspective on Innovation and Change
Abstract
Revisiting Cyert and March's classic 1963 'Behavioral Theory of the Firm', Henrich Greve offers an intriguing analysis of how firms evolve in response to feedback about their own performance. Based on ideas from organizational theory, social psychology, and economics, he explains how managers set goals, evaluate performance, and determine strategic changes. Drawing on a range of studies, including the author's own analysis of the Japanese shipbuilding industry, he reports on how theory fits evidence on organizational change of risk-taking, research and development expenses, innovativeness, investment in assets, and in market strategy. The findings suggest that high-performing organizations quickly reduce their rates of change, but low-performing organizations only slowly increase those rates. Analysis of performance feedback is an important direction for research and this book provides valuable insights in how organizational learning interacts with other influences on organizational behaviour such as competitive rivalry and institutional influences.
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Cited by
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Self-citationThe Value of Different Customer Satisfaction and Loyalty Metrics in Predicting Business Performance
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Search on Rugged Landscapes: An Experimental Study
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Metadata
- Authors
- Greve, H. R.
- Venue
- Cambridge University Press eBooks
- Publisher
- Cambridge University Press
- Published
- 2003-06-26
- OpenAlex
- W4211078065
- Cited by
- 771
- References
- 30
- FWCI
- 13.37
- Type
- book
- Language
- en
- Open access
- closed
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