Physiolytics at the workplace: Affordances and constraints of wearables use from an employee's perspective
Open accessAbstract
Wearables paired with data analytics and machine learning algorithms that measure physiological (and other) parameters are slowly finding their way into our workplace. Several studies have reported positive effects from using such “physiolytics” devices and purported the notion that it may lead to significant workplace safety improvements or to increased awareness among employees concerning unhealthy work practices and other job‐related health and well‐being issues. At the same time, physiolytics may cause an overdependency on technology and create new constraints on privacy, individuality, and personal freedom. While it is easy to understand why organizations are implementing physiolytics, it remains unclear what employees think about using wearables at their workplace. Using an affordance theory lens, we, therefore, explore the mental models of employees who are faced with the introduction of physiolytics as part of corporate wellness or security programs. We identify five distinct user types each of which characterizes a specific viewpoint on physiolytics at the workplace: the freedom loving, the individualist, the cynical, the tech independent, and the balancer. Our findings allow for better understanding the wider implications and possible user responses to the introduction of wearable technologies in occupational settings and address the need for opening up the “user black box” in IS use research.
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Q-methodology offers a rigorous and systematic way for capturing human subjectivity.
“we have chosen to apply a mixed-method approach called Q-methodology, as it offers a rigorous and systematic way for capturing human subjectivity (Mettler and Wulf 2018;Stephenson 1935Stephenson , 1986)).”
From How affordances of chatbots cross the chasm between social and traditional enterprise systems (2020) · cites this paper as Mettler and Wulf 2018
When exploring affordances which technological artifacts provide, Q-methodology proved a useful tool to systematically analyze the subjective perception of these artifacts.
“In particular, when exploring affordances which technological artifacts provide, it proved a useful tool to systematically analyze the subjective perception of these artifacts (cf.Mettler et al. 2017;Mettler and Wulf 2018).”
From How affordances of chatbots cross the chasm between social and traditional enterprise systems (2020) · cites this paper as Mettler and Wulf 2018
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Self-citation
- Authors
- Mettler, T., & Wulf, J.
- Affiliations
- University of Lausanne (CH)
- University of St.Gallen (CH)
- Corresponding author
- Mettler, Tobias
- Venue
- Information Systems Journal
- Publisher
- Wiley
- Published
- 2018-07-06
- Volume
- 29
- Issue
- 1
- Pages
- 245-273
- ISSN
- 1350-1917 (ISSN-L)
- 1365-2575
- OpenAlex
- W2815059471
- Cited by
- 155
- References
- 127
- Citations by year
- 2026: 10 · 2025: 16 · 2024: 18 · 2023: 14 · 2022: 44 · 2021: 21 · 2020: 16 · 2019: 14 · 2018: 2
- FWCI
- 13.22
- Type
- journal article
- Language
- en
- Open access
- green
- serval.unil.ch
- Licence
- Locations
- Information Systems Journal (publishedVersion)
- SERVAL (Université de Lausanne) (publishedVersion, other-oa)
- IRIS (submittedVersion)
- Alexandria (UniSG) (University of St.Gallen) (submittedVersion)
- Funders
- Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung (172740)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- wearable devices, workplace health surveillance, employee perceptions, affordance theory, mental models, user types, corporate wellness programs, occupational safety, privacy concerns, individuality, occupational health
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