Changes in belongingness, meaningful work, and emotional exhaustion among new high-intensity telecommuters: insights from pandemic remote workers
Open accessAbstract
The COVID‐19 pandemic has thrust millions of workers into high‐intensity telecommuting. While much research has examined the first months of the pandemic, little is known about how workers have responded to this new work arrangement over time. The stressor‐reaction perspective suggests that any strain related to the physical separation from coworkers may persist as long as the stressor is present, while the adaptation perspective implies that individuals adopt new behaviours that help them adjust once the initial shock is over. This research examines the changes in work belongingness, meaningful work, and emotional exhaustion following a shift to high‐intensity telecommuting, between September 2020 and March 2021. We conducted a four‐wave study among an organizational sample of 716 workers who transitioned to high‐intensity telecommuting during the pandemic. Latent growth modelling analyses showed that new high‐intensity telecommuters experienced declines in work belongingness over time, which in turn led to decreased perceptions that their work was meaningful and increased emotional exhaustion, supporting the stress‐reaction perspective. Contrary to theoretical predictions, trajectories were worse for those with a higher initial affective commitment to coworkers. We discuss how our findings can inform scholars and practitioners about the unfolding consequences of a collective shift to high‐intensity telecommuting.
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- Findingown data
The indirect effect of affective commitment to coworkers at T1 on the slope of meaningful work through the slope of belongingness was significant (estimate = -.028, BCa 95% CI [-.048; -.011]).
“The indirect effect of affective commitment to coworkers at T1 on the slope of meaningful work through the slope of belongingness was significant (estimate = -.028,BCa 95% CI [-.048; -.011]), supporting H7a.”
Quote in the paperSubstantial claim - Findingown data
Contrary to theoretical predictions, trajectories were worse for those with a higher initial affective commitment to coworkers among new high-intensity telecommuters.
“Contrary to theoretical predictions, trajectories were worse for those with a higher initial affective commitment to coworkers.”
Quote in the paperSubstantial claim - Findingown data
Among new high-intensity telecommuters, the decline in work belongingness led to decreased perceptions that work was meaningful.
“which in turn led to decreased perceptions that their work was meaningful”
Quote in the paperSubstantial claim - Findingown data
Meaningful work decreased linearly across the four waves, on average by .009 per month.
“In this linear model, the slope factor's mean of -.009 (SE = .004,p = .014)indicates that meaningful work decreased on average by such an amount each month, supporting H2a.”
- Also stated in: § Univariate LGM · plain
“Hence, linear change was the most parsimonious depiction of how meaningful work varied across the four waves.”
Quote in the paperSubstantial claim - Also stated in: § Univariate LGM · plain
- Findingown data
There was significant between-person variation in the slope of meaningful work.
“The slope factor's variance was also significant at .002 (SE = .001,p = .025).”
Quote in the paperNot a substantial claim
- Findingown data
The slope of belongingness was significantly positively related to the slope of meaningful work (γ = .126, SE = .025, p < .001).
“we found that the slope of belongingness was significantly positively related to the slope of meaningful work (γ = .126,SE = .025,p < .001)”
Quote in the paperSubstantial claim - Findingown data
The slope of belongingness was significantly negatively related to the slope of emotional exhaustion (γ = -.157, SE = .035, p < .001).
“and significantly negatively related to the slope of emotional exhaustion (γ = -.157,SE = .035,p < .001)”
Quote in the paperSubstantial claim - Findingown data
The indirect effect of affective commitment to coworkers at T1 on the slope of emotional exhaustion through the slope of belongingness was significant (estimate = .035, BCa 95% CI [.011; .094]).
“The indirect effect of affective commitment to coworkers at T1 on the slope of emotional exhaustion through the slope of belongingness was also significant (estimate = .035,BCa 95% CI [.011; .094]),supporting H7b.”
Quote in the paperSubstantial claim - Findingown data
The intercepts (initial levels) did not significantly predict same-variable slopes for belongingness, meaningful work, and emotional exhaustion.
“The intercepts (initial levels) did not significantly predict same-variable slopes for belongingness, meaningful work, and emotional exhaustion (.777 > p > .942)”
Quote in the paperSubstantial claim - Findingown data
There was significant between-person variation in the slope of emotional exhaustion.
“The slope factor's variance was significant at .005 (SE = .001,p < .001).”
Quote in the paperNot a substantial claim - Findingown data
Affective commitment to coworkers at T1 was significantly negatively associated with the slope of belongingness (γ = -.222, SE = .070, p = .002).
“Affective commitment to coworkers at T1 was significantly and negatively associated with the slope of belongingness (γ = -.222,SE = .070,p = .002),running counter to H6.”
Quote in the paperNot a substantial claim - Findingown data
There was significant between-person variation in the amount of change in belongingness between T1 and T4.
“Interestingly, the slope factor's variance of .050(SE = .017,p = .003)was significant, indicating that there is variation between high-intensity telecommuters in the amount of change occurring between T1 and T4 and that it is, therefore, relevant to examine the correlates of this variation in a subsequent multivariate model.”
Quote in the paperSubstantial claim - Findingown data
The quadratic model for emotional exhaustion did not improve the fit to the data compared with the linear model.
“while both the quadratic, SB Δχ 2 (4) = 3.7, p = .449and the optimal model, SB Δχ 2 (2) = 2.5, p = .292did not improve the fit to the data compared with the linear model.”
Quote in the paperSubstantial claim - Findingown data
The optimal model for meaningful work did not show a significantly better fit to the data compared with the linear model.
“The optimal model did not show a significantly better fit to the data compared with the linear model, SB Δχ 2 (2) = .0,p = .990.”
Quote in the paperSubstantial claim - Findingown data
For emotional exhaustion, the linear model showed a significantly better fit to the data compared with the no-change model.
“As for emotional exhaustion, the linear model showed a significantly better fit to the data compared with the no-change model, SB Δχ 2 (3) = 64.7,p < .001”
Quote in the paperSubstantial claim - Findingown data
The quadratic model for meaningful work did not converge because the variance of its slope factor was estimated as negative.
“The quadratic model did not converge because the variance of its slope factor was estimated as negative.”
Quote in the paperNot a substantial claim - Findingown data
For belongingness, the linear model presented a significantly better fit to the data compared with the no-change model.
“For belongingness, the linear model presented a significantly better fit to the data compared with the no-change model, SB Δχ 2 (3) = 36.8,p < .001.”
Quote in the paperNot a substantial claim - Findingown data
The optimal model for emotional exhaustion did not improve the fit to the data compared with the linear model.
“while both the quadratic, SB Δχ 2 (4) = 3.7, p = .449and the optimal model, SB Δχ 2 (2) = 2.5, p = .292did not improve the fit to the data compared with the linear model.”
Quote in the paperSubstantial claim - Findingown data
The linear model for meaningful work is a better representation of the data than the quadratic model.
“Overall, the linear model (AIC = 15,201.8)is a better representation of the data than the quadratic model (AIC = 15,206.5)for which none of the mean or variance of the second-order latent factors were statistically significant.”
Quote in the paperSubstantial claim - Findingown data
The quadratic model for belongingness did not present a better fit compared with the linear model.
“The quadratic model did not present a better fit compared with the linear model, SB Δχ 2 (4) = 9.0, p = .062”
Quote in the paperNot a substantial claim - Findingown data
The optimal model for belongingness presented a significantly better fit over the linear model.
“but the optimal model presented a significantly better fit over the linear model, SB Δχ 2 (2) = 8.1, p = .018”
Quote in the paperSubstantial claim - Findingown data
For meaningful work, the linear model showed a significantly better fit to the data compared with the no-change model.
“Concerning meaningful work, the linear model showed a significantly better fit to the data compared with the no-change model, SB Δχ 2 (3) = 12.0, p = .007.”
Quote in the paperSubstantial claim - Premisecitation
Mediated communication does not foster the same sense of belonging as face-to-face communication.
“as mediated communication does not foster the same sense of belonging as face-to-face communication (Blanchard, 2021;Frieder et al., 2022;Kniffin et al., 2021;Olson & Olson, 2000;Sacco & Ismail, 2014).”
Quote in the paperSubstantial claim0 of 3 sources checked- cites Blanchard, 2021
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- cites Frieder et al., 2022
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- cites Kniffin et al., 2021
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- Premisecitation
The number of synchronous and spontaneous interactions with coworkers has decreased for pandemic telecommuters compared to office workers.
“Indeed, the number of synchronous and spontaneous interactions with coworkers has decreased for pandemic telecommuters, compared to office workers (Frieder et al., 2022;Yang et al., 2022).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Frieder et al., 2022
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- cites Yang et al., 2022
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- Interpretationown data
Workers with higher affective commitment towards coworkers at T1 were more likely to experience a sharper decline in belongingness over the study.
“Workers with higher affective commitment towards coworkers at T1 hence were more likely to experience a sharper decline in belongingness over the course of the study.”
Quote in the paperSubstantial claim - Study design and conductown data
Adding control variables did not significantly alter the findings.
“Adding these control variables did not significantly alter our findings.”
Quote in the paperNot a substantial claim - Study design and conductown data
Regression to the mean was ruled out as an alternative methodological explanation for the results.
“This rules out regression to the mean as an alternative methodological explanation for the results (Marsh & Hau, 2002).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Marsh & Hau, 2002
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- Premisecitation
Belongingness is one of the most influential drivers of meaningful work.
“Both theory and empirical findings point to belongingness as one of the most influential drivers of meaningful work.”
Quote in the paperSubstantial claim0 of 3 sources checked- cites Grant, 2007
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- cites Kahn, 2007
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- cites Pratt & Ashforth, 2003
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- Interpretationown data
The results support the stress-reaction perspective.
“supporting the stress-reaction perspective”
Quote in the paperSubstantial claim - Premisecitation
Pre-pandemic telecommuting reduces emotional exhaustion overall.
“Research on pre-pandemic telecommuting suggests that telecommuting reduces emotional exhaustion overall (Charalampous et al., 2019;Gajendran & Harrison, 2007)”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Charalampous et al., 2019
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- cites Gajendran & Harrison, 2007
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- Premisecitation
Belongingness depletion may cause emotional exhaustion, as suggested by conservation of resources theory.
“In the long run, belongingness depletion may cause emotional exhaustion, as suggested by the conservation of resources theory (COR; Hobfoll, 1989Hobfoll, , 2001)).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Hobfoll, 1989
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- cites Hobfoll, 2001
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- Premisecitation
There is a consensus in pre-pandemic and pandemic telework studies that 2-3 days a week constitutes an optimal middle ground to reap the benefits of telecommuting while limiting its deleterious effects.
“as there is a consensus in pre-pandemic telework studies (Allen et al., 2015) as well as pandemic studies (Elbaz et al., 2022) that 2-3 days a week constitutes an optimal middle ground to reap the benefits of telecommuting while limiting its deleterious effects.”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Allen et al., 2015
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- cites Elbaz et al., 2022
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- Interpretationcitation
Belongingness satisfaction may continue to be a crucial driver of meaningful work despite better management of telecommuting.
“Conversely, belongingness satisfaction may continue to be a crucial driver of meaningful work (Nikolova & Cnossen, 2020) despite better management of telecommuting.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Nikolova & Cnossen, 2020
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- Interpretationown data
Time 1 affective commitment to coworkers was associated with a sharper decline in meaningful work and a sharper increase in emotional exhaustion over the study period as mediated by a sharper decline in belongingness.
“contrary to our expectations, Time 1 affective commitment to coworkers was associated with a sharper decline in meaningful work and a sharper increase in emotional exhaustion over the study period as mediated by a sharper decline in belongingness.”
Quote in the paperSubstantial claim - Interpretationown data
Belongingness is related to pandemic telecommuters' psychological health.
“We complement these findings by identifying belongingness as related to pandemic telecommuters' psychological health.”
Quote in the paperSubstantial claim - Interpretationown data
This process was exacerbated among those who were initially more affectively committed to their coworkers.
“This process was exacerbated among those who were initially more affectively committed to their coworkers.”
Quote in the paperSubstantial claim - Study design and conductown data
Cronbach's alphas indicate acceptable reliability for all measures.
“Cronbach's alphas indicate acceptable reliability for all measures.”
Quote in the paperNot a substantial claim - Study design and conductown data
The research has not captured the initial adjustment of respondents to high-intensity telecommuting.
“First, we have not captured the initial adjustment of our respondents to high-intensity telecommuting.”
Quote in the paperNot a substantial claim - Interpretationown data
Even in a context where the transition to telecommuting was well supported on an organizational and logistical level, belongingness satisfaction persistently declined.
“First, even in a context where the transition to telecommuting was well supported on an organizational and logistical level, belongingness satisfaction persistently declined.”
Quote in the paperSubstantial claim - Interpretationown data
During the study period, pandemic high-intensity telecommuters responded to their new work context in a manner consistent with the stressor-reaction model rather than the adaptation perspective.
“First, we found that, during the study period, pandemic high-intensity telecommuters responded to their new work context in a manner consistent with the stressor-reaction model rather than the adaptation perspective.”
Quote in the paperSubstantial claim - Interpretationcitation
Relationships play a key role in employees' evaluation of the meaningfulness of their work activities.
“Regarding meaningful work, these results support the key role played by relationships in employees' evaluation of the meaningfulness of their work activities (Grant, 2007;Kahn, 2007;Pratt & Ashforth, 2003;Robertson et al., 2020;Rosso et al., 2010)”
Quote in the paperSubstantial claim0 of 3 sources checked- cites Grant, 2007
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- cites Kahn, 2007
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- cites Pratt & Ashforth, 2003
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- Premisecitation
Human beings appear to develop a stronger sense of belongingness through physical encounters.
“human beings appear to develop a stronger sense of belongingness through physical encounters (Hall et al., 2023;Sacco & Ismail, 2014).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Hall et al., 2023
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- cites Sacco & Ismail, 2014
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- Interpretationown data
Telecommuters with a higher affective commitment to coworkers are more likely to be negatively impacted by high-intensity telecommuting arrangements.
“we find that telecommuters with a higher affective commitment to coworkers are more likely to be negatively impacted by high-intensity telecommuting arrangements.”
Quote in the paperSubstantial claim - Interpretationown data
Workers with a higher initial affective commitment to coworkers experienced stronger negative changes, suggesting a more challenging adjustment to high-intensity telecommuting.
“Noticeably, workers with a higher initial affective commitment to coworkers experienced stronger negative changes, suggesting a more challenging adjustment to high-intensity telecommuting.”
Quote in the paperSubstantial claim - Interpretationown data
The results do not support a quick return to pre-change levels perspective.
“while our results do not support a quick return to pre-change levels perspective, we cannot exclude the possibility that such a return could have occurred later”
Quote in the paperSubstantial claim - Interpretationcitation
Currently available mediated communication tools are unable to elicit the same sense of belonging as face-to-face interactions.
“Our results lend support to the idea that currently available mediated communication tools are unable to elicit the same sense of belonging as face-to-face interactions (Blanchard, 2021;Frieder et al., 2022;Kniffin et al., 2021;Sacco & Ismail, 2014).”
Quote in the paperSubstantial claim0 of 3 sources checked- cites Blanchard, 2021
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- cites Frieder et al., 2022
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- cites Kniffin et al., 2021
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- Interpretationown data
The declining trajectory for belongingness drove durable changes in meaningful work and emotional exhaustion.
“This is not what we observed as the declining trajectory for belongingness drove durable changes in meaningful work and emotional exhaustion.”
Quote in the paperSubstantial claim - Study design and conductown data
The inclusion of the control variables did not significantly alter the results.
“The inclusion of the control variables did not significantly alter the results.”
Quote in the paperNot a substantial claim - Interpretationcitation
High-intensity telecommuting seemed to insufficiently meet the necessary conditions set forth by the need-to-belong theory for individuals to fulfil this need.
“Second, high-intensity telecommuting seemed to insufficiently meet the necessary conditions set forth by the need-to-belong theory (Baumeister & Leary, 1995)-frequent and pleasurable interactions occurring in a stable and mutually caring environment-for individuals to fulfil this need.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Baumeister & Leary, 1995
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- Interpretationcitation
Workers may have adapted to their new situation by fulfilling their belongingness needs through non-work relationships.
“Rather, it may indicate that workers did adapt to their new situation by fulfilling their belongingness needs through non-work relationships, as predicted by the substitution hypothesis of the need to belong theory (Baumeister & Leary, 1995).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Baumeister & Leary, 1995
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- Interpretationown data
Individual trajectories were not significantly shaped by an individual's baseline levels on these variables.
“suggesting that individual trajectories were not significantly shaped by an individual's baseline levels on these variables.”
Quote in the paperSubstantial claim - Interpretationreasoning
Belongingness's decline would be the first one to taper off, before influencing the trajectories of meaningful work and emotional exhaustion.
“Belongingness's decline would thus be the first one to taper off, before influencing the trajectories of meaningful work and emotional exhaustion.”
Quote in the paperSubstantial claim
- The quote only partly states this claim. 4
- May combine two claims. 15
- Classified as probably not a substantial claim. 21
The quote only partly states this claim.
Findingown dataAmong new high-intensity telecommuters, the decline in work belongingness led to increased emotional exhaustion.
“and increased emotional exhaustion”
Quote in the paperSubstantial claimThe quote only partly states this claim.
Findingown dataNew high-intensity telecommuters experienced declines in work belongingness over the 6 months of the study.
“Latent growth modelling analyses showed that new high-intensity telecommuters experienced declines in work belongingness over time”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataBelongingness decreased significantly between Time 1 and Time 4, with a sharper decrease between T1 and T2 and smaller decreases thereafter.
“In this optimal model, the slope factor's mean was -.090 (SE = .019,p < .001),meaning that there was a significant decrease in belongingness between T1 and T4.”
- Also stated in: § Univariate LGM · hedged
“More precisely, the slope factor's loadings were 0 at T1, .652 at T2, .891 at T3, and 1 at T4, indicating a sharper decrease between T1 and T2, and subsequent smaller decreases between T2 and T4.”
- Also stated in: § Univariate LGM · plain
“The trajectory is nonetheless durably negative and therefore supports H1a.”
Quote in the paperSubstantial claim- Also stated in: § Univariate LGM · hedged
May combine two claims. The quote only partly states this claim.
Findingown dataEmotional exhaustion increased linearly across the four waves, on average by .022 per month.
“Hence, emotional exhaustion varied across the four waves following a linear trajectory.”
Quote in the paperSubstantial claimMay combine two claims.
Study design and conductreasoningThe study controlled for gender, age, hierarchical level, voluntariness to use telecommuting, pre-pandemic telecommuting experience, frequency of telecommuting at T1, and frequency of interactions with coworkers.
“We also controlled for voluntariness to use telecommuting, pre-pandemic telecommuting experience, and frequency of telecommuting at T1. Finally, we controlled for the frequency of interactions with coworkers”
Quote in the paperNot a substantial claimThe quote only partly states this claim.
Study design and conductown dataMeasurement invariance was supported for belongingness, meaningful work, and emotional exhaustion across the four waves.
“Overall, measurement invariance was supported for the three variables.”
- Also stated in: § Measurement invariance · plain
“Configural invariance was supported for the three variables through adequate fit indices.”
Quote in the paperSubstantial claim- Also stated in: § Measurement invariance · plain
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationThe study used translation-back-translation to translate the scales into French and Spanish.
“We used the translation-back-translation standard procedure (Brislin, 1980) to translate the scales into French and Spanish”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Brislin, 1980
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PremisecitationThe stressor-reaction perspective predicts that the effects of exposure to a stressor accumulate over time and persist as long as the stressor is present.
“the stressor-reaction perspective (Zapf et al., 1996) predicts that the effects of exposure to a stressor (here, physical separation from coworkers) accumulate over time and as long as the stressor is present.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Zapf et al., 1996
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PremisecitationAffective commitment acts as an energizing force motivating individuals to engage in behaviours that fulfil their fundamental psychological needs.
“Affective commitment acts as an energizing force motivating individuals to engage in behaviours that fulfil their fundamental psychological needs (Meyer et al., 2004).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Meyer et al., 2004
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Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationThe need-to-belong theory states that human beings strive for social bonds and that satisfying the need requires frequent non-aversive interactions and a framework of long-term, stable caring and concern.
“The need-to-belong theory (Baumeister & Leary, 1995) states that human beings strive for social bonds and describes two conditions that must be met to satisfy the need to belong.First, there must be frequent non-aversive interactions with others.Second, these interactions must”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Baumeister & Leary, 1995
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Study design and conductown dataAttrition analyses indicated that gender and age influenced attrition over time, suggesting participants may have been subject to a self-selection bias.
“In summary, gender and age had an influence on attrition over time, an indication that participants may have been subject to a self-selection bias.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe organization gave access to a random sample of employees.
“The organization gave access to a random sample of employees.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
PremisecitationThe adaptation perspective suggests that workers adjust to significant changes in two phases: a shock phase marked by deterioration and an adaptation phase returning to initial well-being levels.
“the perspective of adaptation or adjustment (Bowling et al., 2005;Zapf et al., 1996;Zhu et al., 2016) suggests that workers adjust to significant changes in two phases: a shock phase marked by a deterioration of the work experience and an adaptation phase during which individuals progressively return to their initial well-being levels”
Quote in the paperSubstantial claim0 of 3 sources checked- cites Bowling et al., 2005
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- cites Zapf et al., 1996
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- cites Zhu et al., 2016
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Study design and conductown dataThe study procedures were approved by the ethics committee of ESCP Business School and participants provided written informed consent.
“The study procedures were approved by the ethics committee of ESCP Business School (#202006601) and participants provided written informed consent prior to answering the first questionnaire of the research.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Study design and conductnone givenThe four-wave design allowed a within-person understanding of employees' adjustment to high-intensity telecommuting.
“While the four-wave design allowed a within-person understanding of employees' adjustment to high-intensity telecommuting, our research has limitations.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationown dataEmployees who shifted to high-intensity telecommuting in this context experienced declines in their belongingness over time, which in turn negatively affected their perception that their work was meaningful and their psychological health.
“The present research contributes to the literature on pandemic telecommuting by providing longitudinal evidence that employees who shifted to high-intensity telecommuting in this context experienced declines in their belongingness over time, which in turn negatively affected their perception that their work was meaningful and their psychological health.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Study design and conductown dataBootstrapped bias-corrected and accelerated confidence intervals with 2000 resamples were computed to test mediation hypotheses.
“To test the mediation hypotheses, we computed bootstrapped bias-corrected and accelerated confidence intervals with 2000 resamples.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationThe residuals of corresponding items across waves were correlated to account for common method variance.
“Throughout the analyses, the residuals of corresponding items across waves were correlated to account for common method variance (Landis et al., 2009).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Landis et al., 2009
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Study design and conductnone givenThe research unfolded in the historically specific context of the pandemic.
“More generally, our research has unfolded in the historically specific context of the pandemic.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationown dataThis decline led to a lasting deterioration in the overall work experience (i.e., loss of meaning and increase in exhaustion).
“Second, this decline led to a lasting deterioration in the overall work experience (i.e., loss of meaning and increase in exhaustion).”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationown dataThe transition to high-intensity remote work has seen a prolonged decrease in work belongingness, causing persistent deterioration in meaningful work and psychological health.
“In any case, our data show that the transition to high-intensity remote work has seen a prolonged decrease in work belongingness, causing persistent deterioration in meaningful work and psychological health.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
PremisecitationThe partial deprivation hypothesis holds that simply interacting is not sufficient to foster belongingness; one also needs to do so in a warm, caring, and stable context.
“Indeed, consistent with the tenets of the partial deprivation hypothesis developed by Baumeister and Leary (1995), simply interacting is not sufficient to foster belongingness: one also needs to do so in a warm, caring, and stable context.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Baumeister and Leary, 1995
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Study design and conductreasoningFirst-order factor modelling with averaged items was used to reduce model complexity and preserve statistical power.
“To reduce model complexity and preserve statistical power, we used first-order factor modelling and averaged each scale's items, hence using the mean of each measure's items as observed variables inputted in the model and regressing the intercept and slope factors onto these observed variables.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationFollowing recommendations, two models with and without control variables were examined.
“Following the most recent recommendations regarding the proper use of control variables (Sturman et al., 2022), we examined two models with and without control variables.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Sturman et al., 2022
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InterpretationcitationBelongingness acts as an important reservoir of resources, such that steady variations in belongingness may be related to individuals' psychological health over time.
“Regarding emotional exhaustion, our results support the idea that belongingness acts as an important reservoir of resources (Hobfoll et al., 1990), such that steady variations in belongingness may be related to individuals' psychological health over time.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hobfoll et al., 1990
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InterpretationreasoningAffective commitment functions as a double-edged sword that drives positive outcomes in traditional work contexts but may backfire in high-intensity telecommuting contexts.
“Overall, our findings suggest that affective commitment functions as a double-edged sword that drives positive outcomes in traditional work contexts (Mercurio, 2015) but may backfire in high-intensity telecommuting contexts.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Mercurio, 2015
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Interpretationown dataDurable decreases in employees' belongingness were associated with decreases in perceptions of meaningful work and increases in emotional exhaustion.
“We found that durable decreases in employees' belongingness were associated with decreases in perceptions of meaningful work and increases in emotional exhaustion.”
- Also stated in: § Implications for theory · plain
“Third, we found that declines in belongingness were associated with declines in meaningful work and increases in emotional exhaustion.”
Quote in the paperSubstantial claim- Also stated in: § Implications for theory · plain
May combine two claims.
Interpretationown dataDecreases in work belongingness caused deteriorations in work meaningfulness and emotional exhaustion.
“Given our findings that decreases in work belongingness caused deteriorations in work meaningfulness and emotional exhaustion, organizations may also consider actions that directly target work meaningfulness and emotional exhaustion.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationInterventions that focus on job design have been found to yield an increased sense of meaningfulness.
“Interventions that focus on job design (e.g., empowerment, enrichment, task significance) have been found to yield an increased sense of meaningfulness (Bailey et al., 2018).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Bailey et al., 2018
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PremisecitationAffective commitment to coworkers is a key element of positive work attitudes and behaviours.
“While affective commitment to coworkers is a key element of positive work attitudes and behaviours (Morin et al., 2010)”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Morin et al., 2010
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Study design and conductown dataThe multivariate growth model initially resulted in a non-positive residual covariance matrix because of a non-significant negative residual variance for meaningful work's slope factor.
“Our multivariate growth model initially resulted in a non-positive residual covariance matrix because of a non-significant negative residual variance for meaningful work's slope factor.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationPrevious studies have attributed increases in emotional exhaustion among high-intensity telecommuters to various job and home demands.
“Previous studies have attributed increases in emotional exhaustion among high-intensity telecommuters to various job and home demands (e.g., time pressure, work intensity, techno-stressors, work-life conflicts; Abdel Hadi et al., 2021).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Abdel Hadi et al., 2021
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationA stress-reaction process is expected to eventually reach a limit.
“Note that a stress-reaction process is expected to eventually reach a limit (see Swider et al., 2023 for a discussion).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Swider et al., 2023
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
InterpretationreasoningThe substitution and satiation hypotheses of the need to belong theory suggest that the stressor-reaction perspective may prevail in the longer term.
“However, the substitution and satiation hypotheses of the need to belong theory suggest that the stressor-reaction perspective may prevail in the longer term, as workers' belongingness needs are now fulfilled with extra-professional relationships, and motivation to satisfy their need to belong through work relationships is diminished.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
InterpretationreasoningBecause the study started 6 months after the sudden transition to high-intensity remote work, the adaptation process in the study could manifest as either a curvilinear trajectory or as a linear trajectory indicating a return to individuals' initial baseline levels.
“Because the study started 6 months after the sudden transition to high-intensity remote work, the adaptation process in our study could manifest as either a curvilinear trajectory or as a linear trajectory indicating a return to individuals' initial baseline levels.”
Quote in the paperSubstantial claimMay combine two claims.
InterpretationcitationSuch asymptotic decline is expected and not inconsistent with a stressor-reaction perspective.
“Note that such asymptotic decline is expected and not inconsistent with a stressor-reaction perspective, as continuous linear change is generally very unlikely in organizational research (Swider et al., 2023).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Swider et al., 2023
Not checked in the free run.
The paper relies on this without support.
The COVID-19 pandemic thrust millions of workers into high-intensity telecommuting.
“The COVID-19 pandemic has thrust millions of workers into high-intensity telecommuting.”
The paper relies on this without support.
September 2020 marked the transition from the initial pandemic shock to the prospect of long-term work from home.
“The starting point of September 2020 reflects the moment when the frenzy of the first waves of COVID-19 was replaced with the prospect of long-term work from home.”
The paper relies on this without support.
The observed changes in belongingness, meaningful work, and emotional exhaustion are attributable to high-intensity telecommuting rather than to other concurrent factors (e.g., pandemic-related stressors).
“In any case, our data show that the transition to high-intensity remote work has seen a prolonged decrease in work belongingness, causing persistent deterioration in meaningful work and psychological health.”
The paper relies on this without support.
The relationships between changes in belongingness and changes in meaningful work and emotional exhaustion are causal and not due to reverse causality or unmeasured confounding.
“This is not what we observed as the declining trajectory for belongingness drove durable changes in meaningful work and emotional exhaustion.”
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Baumeister and Leary (1995) argue that humans possess a strong need to belong, which shapes attitudes and behaviors in collaboration.
“Baumeister and Leary (1995) argue that humans possess a strong need to belong, which shapes attitudes and behaviors in collaboration (Afota et al., 2024).”
From From humans to AI: understanding why AI is perceived as the preferred co-creation partner (2025) · cites this paper as Afota et al., 2024
The 'Change in belongingness among pandemic telecommuters' section describes Baumeister and Leary’s need to belong as a fundamental human drive for social bonds. 'The role of affective commitment to coworkers' links that theory to efforts to maintain coworker relationships, but the paper does not specifically say the need shapes attitudes and behaviors in collaboration. Page numbers are unavailable in our copy. (LLM, conf=0.82)
Experimental — accuracy not yet measuredThe need to belong is an intrinsic social motive where individuals desire to form close interpersonal relationships, and it significantly influences people's preferences and engagement in collaborative efforts.
“The need to belong is an intrinsic social motive where individuals desire to form close interpersonal relationships (Baumeister and Leary, 1995), and it significantly influences people’s preferences and engagement in collaborative efforts (Afota et al., 2024).”
From From humans to AI: understanding why AI is perceived as the preferred co-creation partner (2025) · cites this paper as Afota et al., 2024
The Afota et al. citation is attached to the claim about preferences and engagement in collaborative efforts, not the preceding definition of the need to belong. The section ‘The role of affective commitment to coworkers’ says committed employees may make efforts to maintain coworker bonds, but it does not address whether the need to belong influences preferences or engagement in collaborative efforts. Searches for collaboration and willingness to collaborate found no passage establishing that claim; page numbers were unavailable in our copy. (LLM, conf=0.75)
Experimental — accuracy not yet measured
Statistics recomputed
Every reported test result, recomputed from its test statistic and degrees of freedom. A result shows as not adding up only once an independent check has confirmed it.
- Consistentχ²(10) = 30.38reported p < .01 · recomputed p < .001
“χ 2 (10) = 30.38,p < .01”
- Consistentχ²(13) = 30.03reported p < .01 · recomputed p = .005
“χ 2 (13) = 30.03,p < .01”
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
Reported p-value range is impossible
MinorThe two inequalities require p to be below .777 and above .942 simultaneously. The bounds appear to have been reversed.
“.777 > p”
“p > .942”
Gender coefficient contradicts the stated attrition direction
MinorThe paper codes women as 2 and men as 1. A negative gender coefficient in a model predicting the probability of remaining in the study therefore indicates that women were less likely, not more likely, to remain at Time 3.
“the probability to remain in the study at Time 3 was significant, χ 2 (10) = 30.38,p < .01,women (B = -.43,p < .01)being more likely to remain in the study at Time 3.”
“Gender: 1 = male and 2 = female.”
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The Use of Trajectories in Management Research: A Review and Insights for Future Research
Swider, B. W., Yang, J., & Wang, M. (2023) · Journal of Management · doi:10.1177/01492063231207341 · Cited by 18 · see citing works
Frieder, R. E., Whitman, M. V., Mandeville, A. M., et al. (2022) · Personnel Review · doi:10.1108/pr-05-2021-0348 · Cited by 10 · see citing works
Age and Generational Differences in Work Psychology: Facts, Fictions, and Meaningful Work
Fairlie, P. (2013) · SAGE Publications Ltd eBooks · doi:10.4135/9781446269916.n11 · Cited by 5 · see citing works
Gascón, S., Chambel, M. J., & Asensio-Martínez, Á. (2022) · Routledge eBooks · doi:10.4324/9781003250531-7 · Cited by 1 · see citing works
Flagged first, then by citations
Research works printed but not linked: 8
- 10.1037/0033‐2909.117.3.497 · DOI · Paper page
- Brislin R. W., 1980, Handbook of cross‐cultural psychology, 398
- Gratton L., 2021, Four principles to ensure hybrid work is productive work, MIT Sloan Management Review, 62, 11A
- Kahn W. A., 2007, Exploring positive relationships at work: Building a theoretical and research foundation, 189
- 10.3389/fpsyg.2018.0 · DOI
- Maslach C., 1996, MBI: Maslach burnout inventory
- Pratt M. G., 2003, Positive organizational scholarship: Foundations of a new discipline, 309
- 10.1177/01492063166320 · DOI
Cited by
Sorted by citations
From humans to AI: understanding why AI is perceived as the preferred co-creation partner
Liu, Y., Yang, Y., & Xu, H. (2025) · Frontiers in Psychology · doi:10.3389/fpsyg.2025.1695532 · Cited by 10 · see citing works
- Authors
- Afota, M., Provost Savard, Y., Léon, E., & Ollier‐Malaterre, A.
- Affiliations
- Université de Montréal (CA)
- Department of Psychology Université du Québec à Montréal (UQAM) Montreal Quebec Canada
- Department of Management ESCP Business School Paris France
- Université du Québec à Montréal (CA)
- Venue
- Journal of Occupational and Organizational Psychology
- Publisher
- Wiley
- Published
- 2024-01-30
- Volume
- 97
- Issue
- 3
- Pages
- 817-840
- ISSN
- 0963-1798 (ISSN-L)
- 2044-8325
- OpenAlex
- W4391399335
- Cited by
- 40
- References
- 101
- Citations by year
- 2026: 14 · 2025: 21 · 2024: 4 · 2023: 1
- FWCI
- 27.97
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Journal of Occupational and Organizational Psychology (publishedVersion, cc-by-nc-nd)
- Funders
- Social Sciences and Humanities Research Council of Canada (430‐2022‐00193)
- Topics
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Keywords
- COVID-19 pandemic, meaningful work, emotional exhaustion, remote work
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-09.
Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-09.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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