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Cited by 2,066

The DOI matches its Crossref record.

Designing for usability: key principles and what designers think

Open access
Gould, John D., Lewis, Clayton·1985·Communications of the ACM
DOI 10.1145/3166.3170
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Abstract

This article is both theoretical and empirical. Theoretically, it describes three principles of system design which we believe must be followed to produce a useful and easy to use computer system. These principles are: early and continual focus on users; empirical measurement of usage; and iterative design whereby the system (simulated, prototype, and real) is modified, tested, modified again, tested again, and the cycle is repeated again and again. This approach is contrasted to other principled design approaches, for example, get it right the first time, reliance on design guidelines. Empirically, the article presents data which show that our design principles are not always intuitive to designers; identifies the arguments which designers often offer for not using these principles—and answers them; and provides an example in which our principles have been used successfully.

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Research works printed but not linked: 29

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Cited by

Metadata

Authors
Gould, J. D., & Lewis, C.
Venue
Communications of the ACM
Publisher
Association for Computing Machinery (ACM)
Published
1985-03
Volume
28
Issue
3
Pages
300-311
ISSN
  • 0001-0782 (ISSN-L)
  • 1557-7317
DOI
10.1145/3166.3170
OpenAlex
W112089985
Cited by
2,066
References
0
FWCI
23.56
Type
journal article
Language
en
Open access
bronze
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)

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