Mobile Health (mHealth) Versus Clinic-Based Group Intervention for People With Serious Mental Illness: A Randomized Controlled Trial
Abstract
OBJECTIVE: mHealth approaches that use mobile phones to deliver interventions can help improve access to care for people with serious mental illness. The goal was to evaluate how mHealth performs against more traditional treatment. METHODS: A three-month randomized controlled trial was conducted of a smartphone-delivered intervention (FOCUS) versus a clinic-based group intervention (Wellness Recovery Action Plan [WRAP]). Participants were 163 clients, mostly from racial minority groups and with long-term, serious mental illness (schizophrenia or schizoaffective disorder, 49%; bipolar disorder, 28%; and major depressive disorder, 23%). Outcomes were engagement throughout the intervention; satisfaction posttreatment (three months); and improvement in clinical symptoms, recovery, and quality of life (assessed at baseline, posttreatment, and six months). RESULTS: Participants assigned to FOCUS were more likely than those assigned to WRAP to commence treatment (90% versus 58%) and remain fully engaged in eight weeks of care (56% versus 40%). Satisfaction ratings were comparably high for both interventions. Participants in both groups improved significantly and did not differ in clinical outcomes, including general psychopathology and depression. Significant improvements in recovery were seen for the WRAP group posttreatment, and significant improvements in recovery and quality of life were seen for the FOCUS group at six months. CONCLUSIONS: Both interventions produced significant gains among clients with serious and persistent mental illnesses who were mostly from racial minority groups. The mHealth intervention showed superior patient engagement and produced patient satisfaction and clinical and recovery outcomes that were comparable to those from a widely used clinic-based group intervention for illness management.
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New initiatives targeting transdiagnostic symptoms in psychiatric disorders, in which intervention content is tailored to daily assessments, have shown positive results.
“Indeed, new initiatives targeting transdiagnostic symptoms in psychiatric disorders, in which intervention content is tailored to daily assessments, have shown positive results (Ben-Zeev et al. 2018).”
From Evaluating the quality, safety, and functionality of commonly used smartphone apps for bipolar disorder mood and sleep self-management (2022) · cites this paper as Ben-Zeev et al. 2018
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“Only one study (Ben-Zeev et al., 2018) compared a novel DHT (FOCUS) with an evidence-based intervention (WRAP), and thus it is not possible to state which DHTs may be most e ff ective.”
BackgroundKim, M., Yang, J., Ahn, W.-Y., & Choi, H. J. (2021) · Journal of Medical Internet Research · doi:10.2196/27218 · Cited by 41 · see citing works
“Previous studies assessed motivation at several time points but only one dimension (ie, usability or satisfaction with digital intervention) [33,34].”
BackgroundA meta-analysis of persuasive design, engagement, and efficacy in 92 RCTs of mental health apps
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“FOCUS is a multimodal, smartphone-delivered intervention that was originally designed to support the recovery of people with schizophrenia [30] but has since been deployed among multiple diagnostic groups [29,31,32].”
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“Prior research has demonstrated that those with schizophrenia are interested in digital health tools and are willing to engage with apps they find useful (Achtyes et al., 2018; Ben-Zeev et al., 2018).”
Dweik, R. A., Ajaj, R., Kotb, R. E., Halabi, D. E., Sadier, N. S., Sarsour, H. H. H., & Elhadi, Y. A. M. (2024) · BMC Public Health · doi:10.1186/s12889-024-19980-y · Cited by 39 · see citing works
Ghaemi, S. N., Sverdlov, O., van Dam, J., Campellone, T. R., & Gerwien, R. W. (2021) · JMIR Formative Research · doi:10.2196/29154 · Cited by 36 · see citing works
Real-World Technology Use Among People With Mental Illnesses: Qualitative Study
Carpenter-Song, E. A., Noel, V. A., Acquilano, S. C., & Drake, R. E. (2018) · JMIR Mental Health · doi:10.2196/10652 · Cited by 34 · see citing works
“[5-8 5-8,15 Accumulating evidence on technology use by people with SMI has found that those with SMI use technology in comparable ways to the general population for communication, social connection, and access to information, including health-related information [17-20].”
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“FOCUS has demonstrated similar efficacy to standard in-person psychosocial approaches to care for people with schizophrenia, including in reducing symptoms and improving broadly defined recovery outcomes [15].”
Connected Mental Health: Systematic Mapping Study
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Ecological Momentary Interventions in Public Mental Health Provision
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Carpenter-Song, E. A., Acquilano, S. C., Noel, V. A., Al‐Abdulmunem, M., Torous, J. B., & Drake, R. E. (2021) · Community Mental Health Journal · doi:10.1007/s10597-021-00798-6 · Cited by 32 · see citing works
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“Positive findings in recent clinical studies of mobile health interventions for depression (Mantani et al., 2017; Ben-Zeev et al., 2018; Berger et al., 2018; Silva Almodovar et al., 2018) emphasize new opportunities to improve treatments of mental disorders.”
BackgroundRemote CBT for Psychosis During the COVID-19 Pandemic: Challenges and Opportunities
Kopelovich, S. L., & Turkington, D. (2020) · Community Mental Health Journal · doi:10.1007/s10597-020-00718-0 · Cited by 29 · see citing works
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Digital Technology for Suicide Prevention
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User engagement in mobile apps for people with schizophrenia: A scoping review
de Almeida, R. S., & Marques, A. J. (2023) · Frontiers in Digital Health · doi:10.3389/fdgth.2022.1023592 · Cited by 29 · see citing works
“(28) Notifications/prompts Brief weekly calls from an mHealth support specialist who assisted them in all technical and clinical aspects of the intervention Demographic and clinical variables were assessed for each participant (Symptom Checklist, Beck Depression Inventory, Psychotic Symptom Rating Scales, Recovery Ass…”
BackgroundMethodBen‐Zeev, D., Razzano, L. A., Pashka, N. J., & Levin, C. (2021) · Psychiatric Services · doi:10.1176/appi.ps.202000349 · Cited by 27 · see citing works
Self-citationBrowne, J., Halverson, T. F., & Vilardaga, R. (2021) · Translational Behavioral Medicine · doi:10.1093/tbm/ibab100 · Cited by 27 · see citing works
Workshop on Implementation Science and Digital Therapeutics for Behavioral Health
Lord, S., Campbell, A. N. C., Brunette, M. F., Cubillos, L., Bartels, S. M., Torrey, W. C., Olson, A. L., Chapman, S. H., Batsis, J. A., Polsky, D. E., et al. (2020) · JMIR Mental Health · doi:10.2196/17662 · Cited by 28 · see citing works
“Digital therapeutic tools developed with foundations in evidence-based principles such as motivational enhancement, behavioral and cognitive behavioral therapies, and mindfulness have demonstrated positive impact on symptom management and behavior change for substance use [21-33] and mental health conditions [34-43].”
BackgroundMobile-assisted cognitive-behavioral social skills training in older adults with schizophrenia
Granholm, E. L., Holden, J. L., Dwyer, K., & Link, P. C. (2020) · Journal of Behavioral and Cognitive Therapy · doi:10.1016/j.jbct.2020.03.006 · Cited by 25 · see citing works
Artificial Intelligence-Based Digital Biomarkers for Type 2 Diabetes: A Review.
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“9,58 A recent cost-effectiveness analysis by the philan-thropic think tank, the Peterson Health Technology Institute, identi fi ed that 5 remote continuous glucose monitoring programs in the United States did not meaningfully decrease costs and may have increased costs without delivering meaningful…”
O’Brien, K. H. M., Wyman Battalen, A., Sellers, C. M., Spirito, A., Yen, S., Maneta, E., Ryan, C. A., & Braciszewski, J. M. (2019) · Journal of Technology in Human Services · doi:10.1080/15228835.2018.1561347 · Cited by 22 · see citing works
“New data indicate the same can be said for adults, as a technology-based intervention for adults with severe mental illness resulted in higher engagement and treatment retention when compared to clinic-based care (Ben-Zeev et al., 2018).”
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“targeting transdiagnostic symptoms in psychiatric disorders, in which intervention content is tailored to daily assessments, have shown positive results (Ben-Zeev et al. 2018).”
BackgroundKozelka, E. E., JENKINS, J. H., & Carpenter-Song, E. A. (2021) · JMIR Mental Health · doi:10.2196/28555 · Cited by 26 · see citing works
“It has accelerated processes of patient and provider acceptance of this form of care as well as the institutionalization of digital health within the US health care system [2,3].”
BackgroundSelf-citationMetcalf, C. S., Huntsman, M., Garcia, G., Kochanski, A. K., Chikinda, M., Watanabe, E., Underwood, T. K., Vanegas, F., Smith, M. D., White, H. S., et al. (2019) · Frontiers in Neurology · doi:10.3389/fneur.2019.00277 · Cited by 21 · see citing works
“Other clinical opportunities to combine non-pharmacological modalities with pharmaceutical drugs and biologics include Parkinson’s and Alzheimer’s diseases (21), asthma (147), arthritis (148) and affective disorders (143, 149).”
BackgroundYu, Y., Li, Y., Li, T., Xi, S., Xiao, X., Xiao, S., & Tebes, J. K. (2020) · Journal of Medical Internet Research · doi:10.2196/18663 · Cited by 21 · see citing works
“A large number of mHealth programs have been found to promote recovery for people with mental illness, including PLS [12-17].”
BackgroundKim, S. K., Lee, M., Jeong, H. C., & Jang, Y. M. (2022) · Japan Journal of Nursing Science · doi:10.1111/jjns.12476 · Cited by 20 · see citing works
Garety, P. A., Ward, T., Emsley, R., Greenwood, K., Freeman, D. H., Fowler, D. G., Kuipers, E., Bebbington, P., Dunn, G., & Hardy, A. (2021) · Efficacy and Mechanism Evaluation · doi:10.3310/eme08110 · Cited by 18 · see citing works
Educating the CBIS user: a case analysis
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“79,80 In this study, while participants preferred selectively using dMH only with youth whom they deemed appropriate, restricting dMH to youth with mild mental health symptoms may exclude many youth who may otherwise bene fi t greatly from dMH interventions.”
BackgroundDigital interventions in adult mental healthcare settings: recent evidence and future directions
Dülsen, P., Bendig, E., Küchler, A., Christensen, H. M., & Baumeister, H. (2020) · Current Opinion in Psychiatry · doi:10.1097/yco.0000000000000614 · Cited by 18 · see citing works
Luther, L., Buck, B., Fischer, M. W., Johnson-Kwochka, A. V., Coffin, G., & Salyers, M. P. (2020) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-020-00162-7 · Cited by 18 · see citing works
“This smartphone ownership increase also supports the potential viability of using personal mobile phones to deliver smartphone-based mHealth apps (Ben-Zeev et al. 2018; Schlosser et al. 2018) among those with schizophrenia.”
BackgroundCarpenter-Song, E. A., Jonathan, G., Brian, R., & Ben‐Zeev, D. (2019) · Psychiatric Services · doi:10.1176/appi.ps.201900110 · Cited by 18 · see citing works
Self-citationBuck, B., Kopelovich, S. L., Tauscher, J. S., Chwastiak, L., & Ben‐Zeev, D. (2022) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-022-00270-6 · Cited by 15 · see citing works
“FOCUS has demonstrated feasibility and acceptability among individuals with SMI (Ben-Zeev et al., 2014), similar clinical benefits to clinic-based evidence-based treatments (Ben-Zeev et al., 2018), cost-efficiency (Ben-Zeev et al., 2021), and high levels of engagement (Buck et al., 2020)”
BackgroundSelf-citationBest, M. W., Romanowska, S., Zhou, Y., Wang, L., Leibovitz, T., Onno, K. A., Jagtap, S., & Bowie, C. R. (2023) · Schizophrenia Bulletin · doi:10.1093/schbul/sbac209 · Cited by 15 · see citing works
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Self-citationTelemental Health Care: A Review of Efficacy and Interventions
Schaffer, C. T., Nakrani, P., & Pirraglia, P. A. (2020) · Telehealth and Medicine Today · doi:10.30953/tmt.v5.218 · Cited by 17 · see citing works
Buck, B., Nguyen, J., Porter, S. A., Ben‐Zeev, D., & Reger, G. M. (2021) · JMIR Mental Health · doi:10.2196/26049 · Cited by 13 · see citing works
“A recent randomized trial comparing FOCUS with an evidence-based in-clinic group intervention for symptom self-management demonstrated comparable positive clinical effects between the 2 interventions, and those randomized into FOCUS remained engaged at higher rates than those randomized into typical in-person care [27…”
BackgroundMethodInfluentialSelf-citationTrusting the bot: Addressing the ethical challenges of consumer digital mental health therapy
Martinez‐Martin, N. (2020) · Developments in neuroethics and bioethics · doi:10.1016/bs.dnb.2020.03.003 · Cited by 14 · see citing works
mHealth-Assisted Detection of Precursors to Relapse in Schizophrenia
Buck, B., Hallgren, K. A., Campbell, A. T., Choudhury, T., Kane, J. M., & Ben‐Zeev, D. (2021) · Frontiers in Psychiatry · doi:10.3389/fpsyt.2021.642200 · Cited by 14 · see citing works
“Indications of risk from EMA could trigger clinician outreach, indicate an increase in inperson sessions, or be used to encourage deployment of evidence-based mHealth self-management interventions directly to patients (39, 40).”
BackgroundSelf-citationLinardon, J., Messer, M., Reid, R., Bolger, T., & Andersson, G. (2025) · Cognitive Behaviour Therapy · doi:10.1080/16506073.2025.2542364 · Cited by 16 · see citing works
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“…what is learned in face-to-face sessions or seeking clinicians’ suggestions in traditional interventions, participants in mHealth interventions are able to read, listen to, and review materials related to positive coping skills whenever they encounter challenges in their daily lives [53,54].”
Buck, B., Chander, A., Tauscher, J. S., Nguyen, T., Monroe‐DeVita, M., & Ben‐Zeev, D. (2021) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-021-00223-5 · Cited by 12 · see citing works
Self-citationEffect of Mobile Health on In-person Service Use Among People With Serious Mental Illness
Ben‐Zeev, D., Buck, B., Hallgren, K. A., & Drake, R. E. (2019) · Psychiatric Services · doi:10.1176/appi.ps.201800542 · Cited by 12 · see citing works
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“al) compared the mHealth intervention FOCUS with a widely used group self-management intervention called WRAP [32].”
Promoting meaningful recovery with digital mental health care
Carpenter-Song, E. A. (2020) · Epidemiology and Psychiatric Sciences · doi:10.1017/s2045796020000165 · Cited by 11 · see citing works
“In numerous studies, digital mental health tools have been found to be acceptable (Ben-Zeev et al., 2014) and some show promise in reducing psychiatric symptoms (Ben-Zeev et al., 2018).”
BackgroundSelf-citationGrasa, E., Seppälä, J., Alonso-Solís, A., Haapea, M., Isohanni, M. K., Miettunen, J., Mendivelso, J. C., Almazán, C., Rubinstein, K., Caspi, A., et al. (2023) · JMIR Formative Research · doi:10.2196/46179 · Cited by 10 · see citing works
“This percentage is similar to that obtained in other digital interventions tailored for patients with schizophrenia (FOCUS [42], PEAR-004 [43], PeerFIT [44], WellWave [45]).”
ResultStefančić, A., Rogers, R. T., Styke, S., Xu, X., Buchsbaum, R., Nossel, I. R., Cabassa, L. J., Stroup, T. S., & Kimhy, D. (2022) · JMIR Mental Health · doi:10.2196/41482 · Cited by 10 · see citing works
“Furthermore, the “real-world” characterization of experiences of patients via mHealth technologies may also enhance shared decision-making (SDM) and therapeutic relationship by providing both clinicians and patients with more accurate clinical data that are more directly related to experiences of patients, potentially…”
Laine, A., Valimaki, M. A., Pekurinen, V., Löyttyniemi, E., MARTTUNEN, M. J., & Anttila, M. (2019) · Journal of Medical Internet Research · doi:10.2196/13073 · Cited by 10 · see citing works
“The difference in the number of dropouts between the intervention and control groups was not statistically significant (48% [16/33] vs 58% [14/24]; P =.46).”
Strategies to Address Racial and Ethnic Disparities in Health and Health Care for Chronic Conditions
Lamina, T., Abdi, H. I., Behrens, K. L., Parikh, R. R., Call, K. T., Claussen, A. M., Dill, J., Grande, S. W., Houghtaling, L. M., Jones‐Webb, R., et al. (2024) · Annals of Internal Medicine · doi:10.7326/annals-24-01262 · Cited by 9 · see citing works
“This fi nding underscores the need for expanded research into mental health issues (31 – 37) and other diseases that were too scarce to represent a distinct category in our evidence map, including liver disease, metabolic syndrome, chronic obstructive pulmonary disease, chronic pain not related to…”
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“Finally, 2 interventions engage various communication strategies, such as SMS text messaging and phone calls [35,56] and a smartphone app, SMS text messaging, and telemedicine [42] [28,29,33-36,64 ], 9 (23”
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“The level of satisfaction was comparable in both groups and the mhealth treatment showed superior level of patient engagement [34].”
ResultProvost, E. M., Sperry, S. H., Tavernor, J., Anderau, S., Yocum, A. K., & McInnis, M. G. (2024) · IEEE Transactions on Affective Computing · doi:10.1109/taffc.2024.3407683 · Cited by 10 · see citing works
“…research efforts have focused on modeling the illness-related behavior of individuals with mental health conditions [62], including BD [18], [19], [20], [63], [64], [65], [66], [67], [67], [68], [69], [70] and the behavior of individuals with schizophrenia [1], [66], [71], [72], [73], [74], [75].”
Characteristics and Outcomes of mHealth Interventions in Psychosis: Systematic Mapping Review
Loh, P. Y., Martinengo, L., Heaukulani, C., Tan, X., Hng, M., Cheah, Y. Y., Morris, R. J. T., Car, L. T., & Lee, J. (2024) · Journal of Medical Internet Research · doi:10.2196/55924 · Cited by 8 · see citing works
“We observed multiple studies using mHealth-enabled nascent tools to pick up objective data, such as EMAs [27,30,31,34,35,37,43,50,51] and embedded sensors [41].”
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Herpertz, J., Richter, M. F., Barkhau, C., Storck, M., Blitz, R., Steinmann, L. A., Goltermann, J., Dannlowski, U., Baune, B. T., Varghese, J., et al. (2022) · Psychiatry Research · doi:10.1016/j.psychres.2022.114773 · Cited by 7 · see citing works
Borrione, L., Cirillo, P. C., Aparicio, L. V. M., Cavendish, B. A., Valiengo, L. D. C. L., Moura, D. O., de Souza, J. P., Luethi, M. S., Klein, I., Bariani, B., et al. (2022) · Expert Review of Neurotherapeutics · doi:10.1080/14737175.2022.2083959 · Cited by 6 · see citing works
“found higher engagement and acceptability with the appbased intervention, and with similar clinical outcomes [24].”
- Authors
- Ben-Zeev, D., Brian, R. M., Jonathan, G., Razzano, L., Pashka, N., Carpenter-Song, E., Drake, R. E., & Scherer, E. A.
- Affiliations
- Dr. Ben-Zeev and Ms. Brian are with the Department of Psychiatry and Behavioral Sciences, University of Washington, Seattle. Ms. Jonathan is with the Department of Psychiatry and Behavioral Sciences, Northwestern University, Evanston, Illinois. Dr. Razzano is with the Department of Psychiatry, University of Illinois at Chicago and with Thresholds, Chicago. Ms. Pashka is with Thresholds, Chicago. Dr. Carpenter-Song is with the Department of Anthropology, Dartmouth College, Hanover, New Hampshire. Dr....
- Dartmouth College (US)
- ORCID
- Venue
- Psychiatric Services
- Published
- 2018-09-01
- Volume
- 69
- Issue
- 9
- Pages
- 978-985
- ISSN
- 0022-1597 (ISSN-L)
- 1075-2730
- 1557-9700
- OpenAlex
- W2803173466
- Cited by
- 173
- References
- 50
- Citations by year
- 2026: 11 · 2025: 24 · 2024: 23 · 2023: 17 · 2022: 16 · 2021: 32 · 2020: 19 · 2019: 20 · 2018: 10
- FWCI
- 25.54
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Psychiatric Services (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Health Professions › General Health Professions › Mental Health and Patient Involvement
- Keywords
- mobile health, severe mental illness, smartphone-based intervention, Wellness Recovery Action Plan, treatment engagement, patient satisfaction, recovery, quality of life, schizophrenia, bipolar disorder, major depressive disorder, racial minorities, health care access, illness management
- MeSH terms
- Smartphone, Adult, Ambulatory Care Facilities, Mental Disorders, Female, Humans, Male, Middle Aged, Psychotherapy, Group, Quality of Life, Self Care, Patient Satisfaction, Telemedicine
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