Relationships at Work: Toward a Multidimensional Conceptualization of Dyadic Work Relationships
Open accessAbstract
Work relationships have come to form the very foundation of organizations and the contemporary embodiment of how most work gets accomplished, and there has been increased scholarly interest in this area. Although research has investigated the nature of high-quality and low-quality work relationships, few attempts have taken that next important step in more precisely articulating the actual dimensions that underlie work relationships, how they relate to one another, and how, as contextual background, they frame and influence organizational phenomena. In an effort to help address this gap in our understanding of relationships at work, this study briefly reviews the relevant literature on work relationships, extracting what is currently known about the specific aspects or underlying dimensions of such relationships. Then, the authors introduce an integrative multidimensional conceptualization of dyadic work relationships, which specifies the critical foundational dimensions and processes, and discusses the implications for future theory and research.
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Trust plays a critical role in most work relationship theories.
“Trust plays a critical role in most work relationship theories (Ferris et al., 2009; Fulmer & Gelfand, 2012).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Ferris et al., 2009
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Diversity and Youth Mentoring Relationships
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Reputation, monitoring, and effort
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Servant Leadership: A Review and Synthesis
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Friends Without Benefits: Understanding the Dark Sides of Workplace Friendship
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Unravelling the antecedents of loneliness in the workplace
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Just the two of us: Misalignment of theory and methods in examining dyadic phenomena.
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Subjective relational experiences and employee innovative behaviors in the workplace
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Thomas, G., Martin, R., Epitropaki, O., Guillaume, Y. R. F., & Lee, A. (2013) · Journal of Organizational Behavior · doi:10.1002/job.1889 · Cited by 116 · see citing works
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Ewen, C., Wihler, A., Blickle, G., Oerder, K., Ellen, B. P., Douglas, C., & Ferris, G. R. (2013) · The Leadership Quarterly · doi:10.1016/j.leaqua.2013.03.006 · Cited by 108 · see citing works
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Epitropaki, O., Kapoutsis, I., Ellen, B. P., Ferris, G. R., Drivas, K., & Ntotsi, A. (2016) · Journal of Organizational Behavior · doi:10.1002/job.2100 · Cited by 98 · see citing works
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Positive Practices in the Workplace: Impact on Team Climate, Work Engagement, and Task Performance
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Leader Political Skill, Relationship Quality, and Leadership Effectiveness
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The Leader–Member Exchange Theory in the Chinese Context and the Ethical Challenge of Guanxi
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Gradual Drifts, Abrupt Shocks: From Relationship Fractures to Relational Resilience
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Cohesion and satisfaction as mediators of the team trust – team effectiveness relationship
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Self-citationShapiro, D. L., Hom, P. W., Shen, W., & Agarwal, R. (2015) · Academy of Management Review · doi:10.5465/amr.2014.0233 · Cited by 75 · see citing works
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Multilevel trust: A theoretical and practical imperative
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Effects of benevolence, integrity, and ability on trust‐in‐supervisor
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It's how you frame it: Transformational leadership and the meaning of work
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Self-citationIntroduction to Special Topic Forum: The Changing Nature of Work Relationships
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Can I Tell You Something? How Disruptive Self-Disclosure Changes Who “We” Are
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Self-citationA typology of stigma within organizations: Access and treatment effects
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Partial mediation of the political skill‐reputation relationship
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Attachment style and leader-member exchange
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“Embedded” at hire? Predicting the voluntary and involuntary turnover of new employees
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HR practices and work relationships: A 20 year review of relational HRM research
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The Weary Founder: Sleep Problems, ADHD-Like Tendencies, and Entrepreneurial Intentions
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Negotiation Impasses: Types, Causes, and Resolutions
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Self-citationHR systems, attachment styles with leaders, and the creativity–innovation nexus
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Integrator or Gremlin? Identity Partnerships and Team Newcomer Socialization
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The impact of leader‒member exchange on follower performance in light of the larger social network
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Theories of Performance: A Review and Integration
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Performance and political skill in personal reputation assessments
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Self-citationWill Self‐Love Take a Fall? Effects of Top Executives' Positive Self‐Regard on Firm Innovativeness
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Moving toward democratic-transformational leadership in academic libraries
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Selling your network: how political skill builds social capital and enhances salesperson performance
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Self-citation
- Authors
- Ferris, G. R., Liden, R. C., Munyon, T. P., Summers, J. K., Basik, K. J., & Buckley, M. R.
- Affiliations
- Florida State University (US)
- University of Illinois Chicago (US)
- University of Central Florida (US)
- Bradley University (US)
- University of Oklahoma (US)
- Corresponding author
- Ferris, Gerald R.
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 2009-10-19
- Volume
- 35
- Issue
- 6
- Pages
- 1379-1403
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W2063897807
- Cited by
- 411
- References
- 134
- Citations by year
- 2026: 19 · 2025: 29 · 2024: 33 · 2023: 24 · 2022: 39 · 2021: 25 · 2020: 29 · 2019: 23 · 2018: 39 · 2017: 26 · 2016: 28 · 2015: 20 · 2014: 17 · 2013: 24 · 2012: 16
- FWCI
- 21.21
- Type
- journal article
- Language
- en
- Open access
- Locations
- Journal of Management (publishedVersion)
- Journal of International Crisis and Risk Communication Research (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Keywords
- workplace relationships, dyads, relationship quality, coworker relationships, organizational context
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