Cynicism about Organizational Change: Measurement, Antecedents, and Correlates

Wanous, John P.; Reichers, Arnon E.; Austin, James T.

doi:10.1177/1059601100252003

Cited by 509Organizational Change and LeadershipJob Satisfaction and Organizational BehaviorOrganizational Management and Change

Cynicism about Organizational Change: Measurement, Antecedents, and Correlates

Wanous, John P., Reichers, Arnon E., Austin, James T.·2000·Group & Organization Management

DOI 10.1177/1059601100252003

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Abstract

A new construct called Cynicism About Organizational Change (CAOC) was proposed and distinguished from related concepts. The measure of CAOC was supported by confirmatory factor analysis and has acceptable internal consistency reliability. Potential antecedents (measured 21 months before the measurement of CAOC) were examined. Little support was found for CAOC having dispositional roots in one’s general negative affectivity. More support was found for CAOC being learned as a result of little previous change, ineffective leadership practices, and lack of participation in decisions. CAOC was negatively correlated with a concurrent measure of organizational change and with the motivation to keep on trying to support change efforts. In addition, CAOC was negatively correlated with factors outside the realm of change: organizational commitment and the number of labor grievances. Finally, CAOC weakened the instrumentality perception of the relationship between performing well and earning more money, while holding the actual pay system constant.

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Cynicism should be seen as a learned response rather than a fixed personality trait.
“Importantly, Wanous et al. (2000, p. 147) highlights that cynicism should be seen as a learned response than a fixed personality trait.”
From Creating a workforce of fatigued cynics? A randomized controlled trial of implementing an algorithmic decision-making support tool (2024) · cites this paper as Wanous et al., 2000

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Authors: Wanous, J. P., Reichers, A. E., & Austin, J. T.
Affiliations: Fisher College (US)
The Ohio State University (US)
Venue: Group & Organization Management
Publisher: SAGE Publications
Published: 2000-06
Volume: 25
Issue: 2
Pages: 132-153
ISSN: 1059-6011 (ISSN-L)
1552-3993
DOI: 10.1177/1059601100252003
OpenAlex: W2130033479
Cited by: 509
References: 50
Citations by year: 2026: 13 · 2025: 10 · 2024: 13 · 2023: 25 · 2022: 16 · 2021: 30 · 2020: 28 · 2019: 22 · 2018: 24 · 2017: 20 · 2016: 25 · 2015: 37 · 2014: 33 · 2013: 25 · 2012: 26
FWCI: 10.30
Type: journal article
Language: en
Open access: closed
Licence: journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Group & Organization Management (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Management and Change
Keywords: organizational change, negative affectivity, ineffective leadership, employee participation in decision-making, organizational commitment, labor grievances, wage systems

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Cynicism about Organizational Change: Measurement, Antecedents, and Correlates

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