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Cited by 2,572Technology Adoption and User BehaviourInformation Systems Theories and ImplementationInnovation Diffusion and Forecasting

The Technology Acceptance Model: Past, Present, and Future

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Lee, Younghwa, Kozar, Kenneth A., Larsen, Kai R.T.·2003·Communications of the Association for Information Systems
DOI 10.17705/1cais.01250
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Abstract

While the technology acceptance model (TAM), introduced in 1986, continues to be the most widely applied theoretical model in the IS field, few previous efforts examined its accomplishments and limitations. This study traces TAM's history, investigates its findings, and cautiously predicts its future trajectory. One hundred and one articles published by leading IS journals and conferences in the past eighteen years are examined and summarized. An open-ended survey of thirty-two leading IS researchers assisted in critically examining TAM and specifying future directions.

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Cited by

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Authors
Lee, Y., Kozar, K. A., & Larsen, K. R. T.
Affiliations
University of Leeds (GB)
ORCID
Larsen, Kai R.T.
Venue
Communications of the Association for Information Systems
Publisher
Association for Information Systems
Published
2003
Volume
12
ISSN
1529-3181 (ISSN-L)
DOI
10.17705/1cais.01250
OpenAlex
W1543266722
Cited by
2,572
References
22
Citations by year
2026: 62 · 2025: 129 · 2024: 144 · 2023: 189 · 2022: 191 · 2021: 231 · 2020: 171 · 2019: 119 · 2018: 119 · 2017: 99 · 2016: 110 · 2015: 136 · 2014: 124 · 2013: 146 · 2012: 130
FWCI
34.27
Type
journal article
Language
en
Open access
Locations
  • Communications of the Association for Information Systems (publishedVersion)
  • Journal of the Association for Information Systems (submittedVersion)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Innovation Diffusion and Forecasting
Keywords
technology acceptance model, information systems research, technology adoption

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