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Cited by 1,049

The DOI matches its Crossref record.

Business Value of IT: An Essay on Expanding Research Directions to Keep up with the Times

College of William and Mary, USA, Kohli, Rajiv, Grover, Varun, Clemson University, USA·2008·Journal of the Association for Information Systems
DOI 10.17705/1jais.00147
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Abstract

Much of the work on the business value of IT has examined relationships between IT inputs and economic outcomes of the firm. Yet, business executives and researchers continue to question the value of IT investments. We argue that while the current trajectory of research in this important area is useful, it is limited. In order to address the evolving nature of IT and the novel contexts in which it is being exploited, we must create a discontinuity in our thinking of how IT value should be studied. After summarizing what we have learned thus far, we discuss key new research themes that must be addressed if IT is to be demonstrably relevant. Further, we identify specific research thrusts, areas for theoretical development, and research questions on IT-based value that must be included in our research agenda for the future. We conclude by challenging IT researchers to consider the consequences of status quo research themes versus an expanded set of research questions.

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Metadata

Authors
College of William and Mary, U., Kohli, R., Grover, V., & Clemson University, U.
Venue
Journal of the Association for Information Systems
Publisher
Association for Information Systems
Published
2008-01
Volume
9
Issue
1
Pages
23-39
ISSN
1536-9323 (ISSN-L)
DOI
10.17705/1jais.00147
OpenAlex
W2621340340
Cited by
1,049
References
0
FWCI
83.08
Type
journal article
Language
en
Open access
closed

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.