Innovating with enterprise systems and digital platforms: A contingent resource-based theory view

Sedera, Darshana; Lokuge, Sachithra; Grover, Varun; Sarker, Suprateek; Sarker, Saonee

doi:10.1016/j.im.2016.01.001

Cited by 246ERP Systems Implementation and ImpactInnovation and Knowledge ManagementInformation Technology Governance and Strategy

Innovating with enterprise systems and digital platforms: A contingent resource-based theory view

Sedera, Darshana, Lokuge, Sachithra, Grover, Varun, Sarker, Suprateek, Sarker, Saonee·2016·Information & Management

DOI 10.1016/j.im.2016.01.001

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Prior research lacks to investigate entanglements of social and traditional enterprise systems.
“First, prior research lacks to investigate entanglements of social and traditional enterprise systems (Sedera and Lokuge 2017;Sedera et al. 2016).”
From How affordances of chatbots cross the chasm between social and traditional enterprise systems (2020) · cites this paper as Sedera et al. 2016
Our results show how novel digital technologies can be combined with traditional enterprise systems.
“More specifically, our results show how novel digital technologies can be combined with traditional enterprise systems (Seddon et al. 2010;Sedera and Lokuge 2017;Sedera et al. 2016).”
From How affordances of chatbots cross the chasm between social and traditional enterprise systems (2020) · cites this paper as Sedera et al. 2016

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Information technology as a change actant in sustainability innovation: Insights from Uppsala
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Value Fusion: The Blending of Consumer and Firm Value in the Distinct Context of Mobile Technologies and Social Media
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Knowledge Management Competence for Enterprise System Success
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Outsourcing of innovation
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2015 Americas Conference on Information Systems, AMCIS 2015
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Invertir en la TI que sí hace una diferencia competitiva
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Innovation by Teams in Shanghai, China: Cooperative Goals for Group Confidence and Persistence*
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Globalization And Innovation In Emerging Markets
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Diagnosing Risk in Radical Innovation Projects
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An Explanatory Framework for Achieving Business Benefits from ERP Systems
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“The majority of past studies discussed the influence and importance of the features and functions of an ES that bring forth operational flexibility [85], business process improvements [73], productivity [140], transparency [5], innovation [145], and profitability [134,146].”
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System Life Expectancy and the Maintenance Effort: Exploring Their Equilibration1
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Information technology and organizational capabilities: A longitudinal study of the apparel industry
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An empirical study of IS architectures in French SMEs: integration approaches
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The rise of the chief marketing technologist
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Archival analysis of Enterprise Resource Planning Systems: The current state and future directions
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Effective ERP adoption processes: the role of project activators and resource investments
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Is Implementing ERP Like Pouring Concrete Into a Company? Impact of Enterprise Systems on Organizational Agility
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Modeling Decisions for Artificial Intelligence
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Sorted by citations

Digital Transformation and Innovation Management: A Synthesis of Existing Research and an Agenda for Future Studies
Appio, F. P., Frattini, F., Petruzzelli, A. M., & Neirotti, P. (2021) · Journal of Product Innovation Management · doi:10.1111/jpim.12562 · Cited by 762 · see citing works
Artificial intelligence and industrial innovation: Evidence from German firm-level data
Rammer, C., Fernández, G. P., & Czarnitzki, D. (2022) · Research Policy · doi:10.1016/j.respol.2022.104555 · Cited by 489 · see citing works
Impact of digital leadership capability on innovation performance: The role of platform digitization capability
Benitez, J., Arenas, A., Castillo, A., & Esteves, J. (2022) · Information & Management · doi:10.1016/j.im.2022.103590 · Cited by 537 · see citing works
Organizational readiness for digital innovation: Development and empirical calibration of a construct
Lokuge, S., Sedera, D., Grover, V., & Dongming Xu, A. (2018) · Information & Management · doi:10.1016/j.im.2018.09.001 · Cited by 482 · see citing works
Self-citation
Literature review on digitalization capabilities: Co-citation analysis of antecedents, conceptualization and consequences
Annarelli, A., Battistella, C., Nonino, F., Parida, V., & Pessot, E. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.120635 · Cited by 425 · see citing works
Digital innovation: Review and novel perspective
Hund, A., Wagner, H., Beimborn, D., & Weitzel, T. (2021) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2021.101695 · Cited by 355 · see citing works
Digital platform capability and organizational agility of emerging market manufacturing SMEs: The mediating role of intellectual capital and the moderating role of environmental dynamism
Ahmed, A. R., Bhatti, S. H., Gölgeci̇, İ., & Arslan, A. (2022) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2022.121513 · Cited by 342 · see citing works
“Sedera et al. (2016) referred to digital platforms as a way to develop the information technology infrastructure, and they include social media, mobile computing, and e-commerce platforms that have gradually expanded the boundaries of firms and enabled them to digitally create conglomerates with…”
Background
The role of information governance in big data analytics driven innovation
Mikalef, P., Boura, M., Lekakos, G., & Krogstie, J. (2020) · Information & Management · doi:10.1016/j.im.2020.103361 · Cited by 260 · see citing works
Digital platforms and SMEs’ business model innovation: Exploring the mediating mechanisms of capability reconfiguration
Xie, X., Han, Y., Anderson, A. R., & Navarrete, S. R. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102513 · Cited by 243 · see citing works
How big data analytics can help manufacturing companies strengthen supply chain resilience in the context of the COVID-19 pandemic
Bag, S., Dhamija, P., Luthra, S., & Huisingh, D. (2021) · The International Journal of Logistics Management · doi:10.1108/ijlm-02-2021-0095 · Cited by 218 · see citing works
The impact of supply chain innovation on competitive advantage in the construction industry: Evidence from a moderated multi-mediation model
Afraz, M. F., Bhatti, S. H., Ferraris, A., & Couturier, J. (2020) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2020.120370 · Cited by 179 · see citing works
The intertwining of knowledge sharing and creation in the digital platform based ecosystem. A conceptual study on the lens of the open innovation approach
Bereznoy, A. V., Meissner, D., & Scuotto, V. (2021) · Journal of Knowledge Management · doi:10.1108/jkm-10-2020-0769 · Cited by 175 · see citing works
Digital transformation in entrepreneurial firms through information exchange with operating environment
Gupta, G., & Bose, I. (2019) · Information & Management · doi:10.1016/j.im.2019.103243 · Cited by 171 · see citing works
How digital platform capability affects the innovation performance of SMEs—Evidence from China
Jiang, H., Yang, J., & Gai, J. (2022) · Technology in Society · doi:10.1016/j.techsoc.2022.102187 · Cited by 163 · see citing works
Employee-driven digital innovation: A systematic review and a research agenda
Opland, L. E., Pappas, I. O., Engesmo, J., & Jaccheri, L. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.01.038 · Cited by 150 · see citing works
Likes - The key to my happiness: The moderating effect of social influence on travel experience
Sedera, D., Lokuge, S., Atapattu, M., & Gretzel, U. (2017) · Information Manager (The) · doi:10.1016/j.im.2017.04.003 · Cited by 151 · see citing works
Self-citation
Process innovation in the digital age of business: the role of digital business intensity and knowledge management
Nwankpa, J. K., Roumani, Y., & Datta, P. M. (2021) · Journal of Knowledge Management · doi:10.1108/jkm-04-2021-0277 · Cited by 154 · see citing works
The impact of Digital Platforms on Business Models: an empirical investigation on innovative start-ups
Ruggieri, R., Savastano, M., Scalingi, A., Bala, D., & D’Ascenzo, F. (2018) · Management & Marketing · doi:10.2478/mmcks-2018-0032 · Cited by 114 · see citing works
Nexus of digital platforms, innovation capability, and strategic alignment to enhance innovation performance in the Asia Pacific region: a dynamic capability perspective
Sarwar, Z., Gao, J., & Khan, A. U. (2023) · Asia Pacific Journal of Management · doi:10.1007/s10490-023-09879-4 · Cited by 107 · see citing works
“Furthermore, digital platforms facilitate procedures to develop unique products and services through fast connectiv - ity (Sedera et al., 2016), easy access and interlinking (McIntyre & Srinivasan, 2017), coordination (Di Vaio et al., 2021), user-friendliness (Nylén & Holmström, 2015), and diverse…”
Method
Different roles, different strokes: How to leverage two types of digital platform capabilities to fuel service innovation
Wang, Y., Tian, Q., Li, X., & Xiao, X. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.02.038 · Cited by 108 · see citing works
The impact of digitalization on firm performance: examining the role of digital culture and the effect of supply chain capability
Hautala-Kankaanpää, T. (2022) · Business Process Management Journal · doi:10.1108/bpmj-03-2022-0122 · Cited by 102 · see citing works
Envisioning entrepreneurship and digital innovation through a design science research lens: A matrix approach
Hevner, A. R., & Gregor, S. D. (2020) · Information & Management · doi:10.1016/j.im.2020.103350 · Cited by 91 · see citing works
The dual role of IT capabilities in the development of digital products and services
Wiesböck, F., Heß, T., & Spanjol, J. (2020) · Information & Management · doi:10.1016/j.im.2020.103389 · Cited by 95 · see citing works
Examining the effect of green human capital availability in adoption of reverse logistics and remanufacturing operations performance
Bag, S., & Gupta, S. (2019) · International Journal of Manpower · doi:10.1108/ijm-07-2019-0349 · Cited by 91 · see citing works
Cloud Computing (SaaS) Adoption as a Strategic Technology: Results of an Empirical Study
Palos‐Sánchez, P. R., Arenas‐Márquez, F. J., & Aguayo-Camacho, M. (2017) · Mobile Information Systems · doi:10.1155/2017/2536040 · Cited by 91 · see citing works
Resource-Based View of Information Systems: Sustainable and Transient Competitive Advantage Perspectives
Gupta, G., Tan, K. T. L., Ee, Y. S., & Phang, C. S. C. (2018) · AJIS. Australasian journal of information systems/AJIS. Australian journal of information systems/Australian journal of information systems · doi:10.3127/ajis.v22i0.1657 · Cited by 84 · see citing works
“Meanwhile, big data will also concede on this dependence, acknowledging that it’s roles will continue to morph as a long-term investment (Sedera et al., 2016).”
Background
Effects of technical IT capabilities on organizational agility
Gao, P., Zhang, J., Gong, Y. Y., & Li, H. (2020) · Industrial Management & Data Systems · doi:10.1108/imds-08-2019-0433 · Cited by 87 · see citing works
Does technology orientation predict firm performance through firm innovativeness?
Yousaf, S., Anser, M. K., Tariq, M., Jawad, S. U. R. S., Naushad, S., & Yousaf, Z. (2020) · World Journal of Entrepreneurship Management and Sustainable Development · doi:10.1108/wjemsd-11-2019-0091 · Cited by 83 · see citing works
Collaborative innovation capability in IT-enabled inter-firm collaboration
Fei, W., Zhao, J., Chi, M., & Li, Y. (2017) · Industrial Management & Data Systems · doi:10.1108/imds-09-2016-0392 · Cited by 84 · see citing works
How the Interaction of Big Data Analytics Capabilities and Digital Platform Capabilities Affects Service Innovation: A Dynamic Capabilities View
Xiao, X., Tian, Q., & Mao, H. (2020) · IEEE Access · doi:10.1109/access.2020.2968734 · Cited by 81 · see citing works
“Although digital platforms are permeating mainstream information systems (IS) research and are viewed as a critical study area for future studies related to organization innovation, the evidence of its specific role, such as its direct or indirect effects, or its moderating role is unclear [13], [44], [45].”
BackgroundInfluential
Understanding controversies in digital platform innovation processes: The Google Glass case
Klein, A. Z., Sørensen, C., de Freitas, A. S., Pedron, C. D., & Elaluf-Calderwood, S. (2019) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2019.119883 · Cited by 75 · see citing works
The effects of e-business processes in supply chain operations: Process component and value creation mechanisms
Zhu, Z., Zhao, J., & Bush, A. A. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.07.001 · Cited by 77 · see citing works
Global value chains and digital platforms: Implications for strategy
Loonam, J., & O’Regan, N. (2022) · Strategic Change · doi:10.1002/jsc.2485 · Cited by 74 · see citing works
Antecedents to Digital Platform Usage in Industry 4.0 by Established Manufacturers
Müller, J. M. (2019) · Sustainability · doi:10.3390/su11041121 · Cited by 74 · see citing works
Big data-driven strategic orientation in international marketing
Akter, S., Hossain, M. A., Lu, Q., & Shams, S. M. R. (2021) · International Marketing Review · doi:10.1108/imr-11-2020-0256 · Cited by 79 · see citing works
Unleashing the potential of digital technologies in emergency supply chain: the moderating effect of crisis leadership
Dubey, R. (2022) · Industrial Management & Data Systems · doi:10.1108/imds-05-2022-0307 · Cited by 76 · see citing works
Digitalization drives green transformation of supply chains: a two-stage evolutionary game analysis
Fan, W., Wu, X., & He, Q. (2024) · Annals of Operations Research · doi:10.1007/s10479-024-06050-0 · Cited by 75 · see citing works
“This is speciﬁcally manifested by using big data and artiﬁcial intelligence algorithms to simulate the best product technology roadmap, reducing the “trial and error” costs and optimizing the rational allocation of resources (Sedera et al., 2016).”
Smarter and Prosperous: Digital Transformation and Enterprise Performance
Gao, D., Yan, Z., Zhou, X., & Mo, X. (2023) · Systems · doi:10.3390/systems11070329 · Cited by 71 · see citing works
“Sedera et al. (2016) [40] believe that digital platforms can assist in establishing platforms such as the Internet of Things (IoT), integration platforms, and supply chain platforms.”
Background
Digital business transformation in innovation and entrepreneurship
Sedera, D., Tan, C., & Dongming Xu, A. (2022) · Information & Management · doi:10.1016/j.im.2022.103620 · Cited by 69 · see citing works
“…23], we are convinced that the advent of digital technologies in the likes of Artificial Intelligence (AI), business analytics, cloud computing, Internet-of-Things (IoT), mobile applications, and social media has provided organizations with unprecedented opportunities to innovate [15, 19, 27, 28].”
BackgroundSelf-citation
Orchestrating a digital platform ecosystem to address societal challenges: A robust action perspective
Addo, A. (2022) · Journal of Information Technology · doi:10.1177/02683962221088333 · Cited by 77 · see citing works
“Digital platform has varied definitions across different bodies of literature (Koskinen et al., 2019; Sedera et al., 2016), but due to its complex linkages with institutions, markets and other socioeconomic arrangements, we adopt a sociotechnical understanding in this study.”
Method
Strategic orientations, joint learning, and innovation generation in international customer-supplier relationships
Jean, R. “., Kim, D., Chiou, J., & Calantone, R. J. (2018) · International Business Review · doi:10.1016/j.ibusrev.2018.01.007 · Cited by 72 · see citing works
Antecedents and outcomes of collaborative innovation capabilities on the platform collaboration environment
Chi, M., Wang, W., Lu, X., & George, J. F. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.08.007 · Cited by 65 · see citing works
An open platform centric approach for scalable government service delivery to the poor: The Aadhaar case
Mukhopadhyay, S., Bouwman, H., & Jaiswal, M. P. (2019) · Government Information Quarterly · doi:10.1016/j.giq.2019.05.001 · Cited by 65 · see citing works
White knight in dark days? Supply chain finance firms, blockchain, and the COVID-19 pandemic
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The role of enterprise systems in fostering innovation in contemporary firms
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Authors: Sedera, D., Lokuge, S., Grover, V., Sarker, S., & Sarker, S.
Affiliations: Queensland University of Technology (AU)
Corresponding author: Sedera, Darshana
ORCID: Sedera, Darshana
Lokuge, Sachithra
Grover, Varun
Sarker, Suprateek
Sarker, Saonee
Venue: Information & Management
Publisher: Elsevier BV
Published: 2016-04
Volume: 53
Issue: 3
Pages: 366-379
ISSN: 0378-7206 (ISSN-L)
DOI: 10.1016/j.im.2016.01.001
OpenAlex: W2493988680
Cited by: 246
References: 181
Citations by year: 2026: 13 · 2025: 20 · 2024: 42 · 2023: 34 · 2022: 35 · 2021: 29 · 2020: 32 · 2019: 20 · 2018: 13 · 2017: 7 · 2016: 1
FWCI: 24.53
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations: Information & Management (publishedVersion)
Cross Connect (Southern Cross University) (submittedVersion)
University of Southern Queensland ePrints (University of Southern Queensland) (submittedVersion)
RMIT Research Repository (RMIT University Library) (submittedVersion)
Figshare (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
Keywords: enterprise systems, digital platforms, organizational innovation, information systems, competitive parity, hypercompetition

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