Capturing the Complexity of Malleable IT Use: Adaptive Structuration Theory for Individuals1

Schmitz, Kurt W.; Teng, James T. C.; Webb, Kimberly J.

doi:10.25300/misq/2016/40.3.07

Cited by 205Information Systems Theories and ImplementationTechnology Adoption and User BehaviourUsability and User Interface Design

Capturing the Complexity of Malleable IT Use: Adaptive Structuration Theory for Individuals1

Schmitz, Kurt W., Teng, James T. C., Webb, Kimberly J.·2016·MIS Quarterly

DOI 10.25300/misq/2016/40.3.07

Open this paper in CoChat — free account

Abstract

The confluence of widely available malleable technology and the “bring your own device” (BYOD) trend creates a new dynamic for information technology innovation in the workplace. Nontechnical users are empowered to adapt pliable technology in the course of normal usage episodes. We develop a theoretical perspective of adaptation behaviors by extending the adaptive structuration theory (AST) to the level of individuals, and present a topology of adaptation behaviors to capture the rich landscape of this emerging phenomenon. Based on this new theoretical perspective, we propose a research model and perform a survey study targeting young professionals to empirically investigate adaptation of malleable IT by users. Our findings reveal the compounding effects of four distinct adaptation behaviors including the insight that task adaptation mediates the effect of technology adaptation on individual performance. This study contributes by providing a theoretical framework for examining adaptation behaviors, extending AST to the level of individuals, and addressing specific criticisms of AST in the information systems literature.

Integrity signals

Registry

Crossref · 10.25300/misq/2016/40.3.07

Cites

107 of 107 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Our results point out that enterprise messengers as social information systems are not limited to their well-known characteristics of flexibility and malleability.
“Further, our results point out that enterprise messengers as social information systems are not limited to their well-known characteristics of flexibility and malleability (Richter and Riemer 2013;Schmitz et al. 2016).”
From How affordances of chatbots cross the chasm between social and traditional enterprise systems (2020) · cites this paper as Schmitz et al. 2016

User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035 · see citing works
Exploration and Exploitation in Organizational Learning
March, J. G. (1991) · Organization Science · doi:10.1287/orsc.2.1.71 · Cited by 21,942 · see citing works
Untitled work
(1984) · Cited by 21,166 · see citing works
Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150 · see citing works
Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods
MacKinnon, D. P., Lockwood, C. M., & Williams, J. (2004) · Multivariate Behavioral Research · doi:10.1207/s15327906mbr3901_4 · Cited by 7,806 · see citing works
PERSONALITY STRUCTURE: EMERGENCE OF THE FIVE-FACTOR MODEL
Digman, J. M. (1990) · Annual Review of Psychology · doi:10.1146/annurev.ps.41.020190.002221 · Cited by 6,960 · see citing works
DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE.
Scott, S. G., & Bruce, R. A. (1994) · Academy of Management Journal · doi:10.2307/256701 · Cited by 6,068 · see citing works
Task-Technology Fit and Individual Performance
Goodhue, D. L., & Thompson, R. L. (1995) · MIS Quarterly · doi:10.2307/249689 · Cited by 6,006 · see citing works
The Duality of Technology: Rethinking the Concept of Technology in Organizations
Orlikowski, W. J. (1992) · Organization Science · doi:10.1287/orsc.3.3.398 · Cited by 4,957 · see citing works
Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations
Orlikowski, W. J. (2000) · Organization Science · doi:10.1287/orsc.11.4.404.14600 · Cited by 4,760 · see citing works
Machines and Mindlessness: Social Responses to Computers
Nass, C., & Moon, Y. (2000) · Journal of Social Issues · doi:10.1111/0022-4537.00153 · Cited by 4,022 · see citing works
Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory
DeSanctis, G., & Poole, M. S. (1994) · Organization Science · doi:10.1287/orsc.5.2.121 · Cited by 3,879 · see citing works
Democratizing Innovation
von Hippel, E. (2005) · doi:10.7551/mitpress/2333.001.0001 · Cited by 3,768 · see citing works
Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis
He, Z.-L., & Wong, P.-K. (2004) · Organization Science · doi:10.1287/orsc.1040.0078 · Cited by 3,737 · see citing works
A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology
Agarwal, R., & Prasad, J. (1998) · Information Systems Research · doi:10.1287/isre.9.2.204 · Cited by 3,575 · see citing works
Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact
Orlikowski, W. J., & Iacono, C. S. (2001) · Information Systems Research · doi:10.1287/isre.12.2.121.9700 · Cited by 2,751 · see citing works
Social Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study1
Compeau, D., Higgins, C. A., & Huff, S. L. (1999) · MIS Quarterly · doi:10.2307/249749 · Cited by 2,534 · see citing works
The Concept of Fit in Strategy Research: Toward Verbal and Statistical Correspondence
Venkatraman, N. V. (1989) · Academy of Management Review · doi:10.5465/amr.1989.4279078 · Cited by 2,373 · see citing works
Technology as an Occasion for Structuring: Evidence from Observations of CT Scanners and the Social Order of Radiology Departments
Barley, S. R. (1986) · Administrative Science Quarterly · doi:10.2307/2392767 · Cited by 2,315 · see citing works
Organizational Ambidexterity: Balancing Exploitation and Exploration for Sustained Performance
Raisch, S., Birkinshaw, J., Probst, G., & Tushman, M. L. (2009) · Organization Science · doi:10.1287/orsc.1090.0428 · Cited by 2,224 · see citing works
Technology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments
Barley, S. R. (2007) · Cambridge University Press eBooks · doi:10.1017/cbo9780511618925.007 · Cited by 2,119 · see citing works
The Concept of Fit in Strategy Research: Towards Verbal and Statistical Correspondence
Venkatraman, N. V. (2018) · DSpace@MIT (Massachusetts Institute of Technology) · Cited by 2,041 · see citing works
When Flexible Routines Meet Flexible Technologies: Affordance, Constraint, and the Imbrication of Human and Material Agencies1
Leonardi, P. M. (2011) · MIS Quarterly · doi:10.2307/23043493 · Cited by 1,889 · see citing works
THE AMBIDEXTROUS ORGANIZATION
O’Reilly, C. A., & Tushman, M. L. (1997) · Journal of Business Strategy · doi:10.1108/eb039871 · Cited by 1,853 · see citing works
Adaptors and innovators: A description and measure.
Kirton, M. J. (1976) · Journal of Applied Psychology · doi:10.1037/0021-9010.61.5.622 · Cited by 1,786 · see citing works
Innovativeness, Novelty Seeking, and Consumer Creativity
Hirschman, E. C. (1980) · Journal of Consumer Research · doi:10.1086/208816 · Cited by 1,714 · see citing works
The Role of Tacit Knowledge in Group Innovation
Leonard, D., & Sensiper, S. (1998) · California Management Review · doi:10.2307/41165946 · Cited by 1,702 · see citing works
Balancing Exploration and Exploitation in Alliance Formation
Lavie, D., & Rosenkopf, L. (2006) · Academy of Management Journal · doi:10.5465/amj.2006.22083085 · Cited by 1,478 · see citing works
Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries
Benner, M. J., & Tushman, M. L. (2002) · Administrative Science Quarterly · doi:10.2307/3094913 · Cited by 1,446 · see citing works
A Comprehensive Conceptualization of Post-Adoptive Behaviors Associated with Information Technology Enabled Work Systems1
Jasperson, J., Carter, & Zmud, R. W. (2005) · MIS Quarterly · doi:10.2307/25148694 · Cited by 1,395 · see citing works
Information Technology and the Structuring of Organizations
Orlikowski, W. J., & Robey, D. (1991) · Information Systems Research · doi:10.1287/isre.2.2.143 · Cited by 1,292 · see citing works
Windows of Opportunity: Temporal Patterns of Technological Adaptation in Organizations
Tyre, M. J., & Orlikowski, W. J. (1994) · Organization Science · doi:10.1287/orsc.5.1.98 · Cited by 1,100 · see citing works
The Role of Tacit Knowledge in Group Innovation1
LEONARD, D. (2000) · Elsevier eBooks · doi:10.1016/b978-0-7506-7111-8.50013-5 · Cited by 1,094 · see citing works
Effect of perceived controllability and performance standards on self-regulation of complex decision making.
Bandura, A., & Wood, R. E. (1989) · Journal of Personality and Social Psychology · doi:10.1037//0022-3514.56.5.805 · Cited by 1,076 · see citing works
Reconceptualizing System Usage: An Approach and Empirical Test
Burton‐Jones, A., & Straub, D. W. (2006) · Information Systems Research · doi:10.1287/isre.1060.0096 · Cited by 1,047 · see citing works
The effects of self-efficacy on computer usage
Igbaria, M. (1995) · Omega · doi:10.1016/0305-0483(95)00035-6 · Cited by 1,036 · see citing works
A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems
Jasperson, J., Carter, P. E., & Zmud, R. W. (2005) · MIS Quarterly · doi:10.5555/2017264.2017272 · Cited by 1,035 · see citing works
Trust and satisfaction, two stepping stones for successful e-commerce relationships: A longitudinal exploration
Kim, D. J., Ferrin, D. L., & Rao, H. R. (2009) · Information Systems Research · doi:10.1287/isre.1080.0188 · Cited by 990 · see citing works
How Believing in Ourselves Increases Risk Taking: Perceived Self-Efficacy and Opportunity Recognition
Krueger, N. F., & Dickson, P. R. (1994) · Decision Sciences · doi:10.1111/j.1540-5915.1994.tb00810.x · Cited by 975 · see citing works
A Foundation for the Study of IT Effects: A New Look at DeSanctis and Poole’s Concepts of Structural Features and Spirit
Bentley University, U., Markus, M. L., Silver, M., & Fordham University (2008) · Journal of the Association for Information Systems · doi:10.17705/1jais.00176 · Cited by 927 · see citing works
Implementation as mutual adaptation of technology and organization
Leonard‐Barton, D. (1988) · Research Policy · doi:10.1016/0048-7333(88)90006-6 · Cited by 922 · see citing works
Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team1
Majchrzak, A., Rice, R. E., Malhotra, A., King, N. E., & Ba, S. (2000) · MIS Quarterly · doi:10.2307/3250948 · Cited by 912 · see citing works
Understanding User Responses to Information Technology: A Coping Model of User Adaptation1
Beaudry, A., & Pinsonneault, A. (2005) · MIS Quarterly · doi:10.2307/25148693 · Cited by 869 · see citing works
Moving Beyond Intentions and Toward The Theory of Trying: Effects of Work Environment and Gender on Post-Adoption Information Technology Use1
Ahuja, M. K., & Bennett, J. (2005) · MIS Quarterly · doi:10.2307/25148691 · Cited by 818 · cited 1× · see citing works
“The first two steps employ the CFA method for a series of nested CFA-models (Bagozzi and Phillips 1982; Brooke et al. 1988).”
Method
The Ambivalent Ontology of Digital Artifacts1
Kallinikos, J., Aaltonen, A., & Marton, A. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.2.02 · Cited by 780 · see citing works
Understanding Variation in Managers' Ambidexterity: Investigating Direct and Interaction Effects of Formal Structural and Personal Coordination Mechanisms
Mom, T. J. M., Bosch, F. A. J. V. D., & Volberda, H. (2009) · Organization Science · doi:10.1287/orsc.1090.0427 · Cited by 770 · see citing works
Effect of perceived controllability and performance standards on self-regulation of complex decision making.
Bandura, A., & Wood, R. E. (1989) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.56.5.805 · Cited by 746 · see citing works
Capturing Flexibility of Information Technology Infrastructure: A Study of Resource Characteristics and Their Measure
Duncan, N. B. (1995) · Journal of Management Information Systems · doi:10.1080/07421222.1995.11518080 · Cited by 735 · see citing works
Reconceptualizing Compatibility Beliefs in Technology Acceptance Research1
Karahanna, E., Agarwal, R., & Angst, C. M. (2006) · MIS Quarterly · doi:10.2307/25148754 · Cited by 707 · see citing works
TACIT KNOWLEDGE AS A SOURCE OF COMPETITIVE ADVANTAGE IN THE NATIONAL BASKETBALL ASSOCIATION.
Berman, S. L., Down, J., & Hill, C. W. L. (2002) · Academy of Management Journal · doi:10.2307/3069282 · Cited by 657 · see citing works
Intellectual Capital Architectures and Ambidextrous Learning: A Framework for Human Resource Management
Kang, S., & Snell, S. A. (2008) · Journal of Management Studies · doi:10.1111/j.1467-6486.2008.00776.x · Cited by 642 · see citing works
How Believing in Ourselves Increases Risk Taking: Perceived Self-Efficacy and Opportunity Recognition
Krueger, N. F., & Dickson, P. R. (1994) · Decision Sciences · doi:10.1111/j.1540-5915.1994.tb01849.x · Cited by 632 · see citing works
Exploratory and Exploitative Learning in New Product Development: A Social Capital Perspective on New Technology Ventures in China
Atuahene‐Gima, K., & Murray, J. Y. (2007) · Journal of International Marketing · doi:10.1509/jimk.15.2.1 · Cited by 614 · see citing works
A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research
Hong, W., Chan, F. K. Y., Thong, J. Y. L., Chasalow, L. C., & Dhillon, G. (2014) · Information Systems Research · doi:10.1287/isre.2013.0501 · Cited by 609 · see citing works
Reconsidering the Trade-off Between Expertise and Flexibility: a Cognitive Entrenchment Perspective
Dane, E. (2010) · Academy of Management Review · doi:10.5465/amr.35.4.zok579 · Cited by 603 · see citing works
The Web of Computing: Computer Technology as Social Organization
Kling, R., & Scacchi, W. (1982) · Advances in computers · doi:10.1016/s0065-2458(08)60567-7 · Cited by 586 · see citing works
Giddens's structuration theory and information systems research
Jones, M., & Karsten, H. (2008) · Journal of the Association for Information Systems · doi:10.5555/2017378.2017385 · Cited by 568 · see citing works
Understanding Fit and Appropriation Effects in Group Support Systems via Meta-Analysis1
Dennis, A. R., Wixom, B. H., & Vandenberg, R. J. (2001) · MIS Quarterly · doi:10.2307/3250928 · Cited by 567 · see citing works
Adoption of WAP-enabled mobile phones among Internet users
Teo, T. S. H., & Pok, S. H. (2003) · Omega · doi:10.1016/j.omega.2003.08.005 · Cited by 541 · see citing works
Dispositional Factors in Internet Use: Personality Versus Cognitive Style1
McElroy, J. C., Hendrickson, A. R., Townsend, A. M., & Demarie, S. M. (2007) · MIS Quarterly · doi:10.2307/25148821 · Cited by 481 · see citing works
Conversations with Anthony Giddens: Making Sense of Modernity
Neocleous, M., Giddens, A., & Pierson, C. (2000) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2654463 · Cited by 470 · see citing works
Understanding the Role of Individual Innovativeness in the Acceptance of IT‐Based Innovations: Comparative Analyses of Models and Measures*
Yi, M. Y., Fiedler, K. D., & Park, J.-S. (2006) · Decision Sciences · doi:10.1111/j.1540-5414.2006.00132.x · Cited by 461 · see citing works
Technology Features as Triggers for Sensemaking
Griffith, T. L. (1999) · Academy of Management Review · doi:10.5465/amr.1999.2202132 · Cited by 456 · see citing works
Organizational Mechanisms for Enhancing User Innovation in Information Technology1
Nambisan, S., Agarwal, R., & Tanniru, M. R. (1999) · MIS Quarterly · doi:10.2307/249468 · Cited by 452 · see citing works
Exploration and Exploitation
Rhee, M., & Kim, T. (2016) · Palgrave Macmillan UK eBooks · doi:10.1057/978-1-349-94848-2_388-1 · Cited by 438 · see citing works
Giddens’s Structuration Theory and Information Systems Research 1
Hsieh, J. J. P.-A., Rai, A., & Keil, M. (2008) · MIS Quarterly · doi:10.2307/25148831 · Cited by 426 · see citing works
The adoption of mobile healthcare by hospital's professionals: An integrative perspective
Wu, I., Li, J.-Y., & Fu, C.-Y. (2011) · Decision Support Systems · doi:10.1016/j.dss.2011.03.003 · Cited by 410 · see citing works
Effects of Task Experience and Group Experience on Group Performance, Member Ability, and Recognition of Expertise
Littlepage, G. E., Robison, W., & Reddington, K. (1997) · Organizational Behavior and Human Decision Processes · doi:10.1006/obhd.1997.2677 · Cited by 367 · see citing works
Information System Use–Related Activity: An Expanded Behavioral Conceptualization of Individual-Level Information System Use
Barki, H., Titah, R., & Boffo, C. (2007) · Information Systems Research · doi:10.1287/isre.1070.0122 · Cited by 348 · see citing works
User involvement competence for radical innovation
Lettl, C. U. (2007) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2007.01.004 · Cited by 311 · see citing works
Domain knowledge: Evolving themes and emerging concerns.
Alexander, P. (1992) · Educational Psychologist · doi:10.1207/s15326985ep2701_4 · Cited by 299 · see citing works
The Evolving Nature of the Computer Self-Efficacy Construct: An Empirical Investigation of Measurement Construction, Validity, Reliability and Stability Over Time.
Marakas, G. M., Johnson, R. D., & Clay, P. F. (2007) · Journal of the Association for Information Systems · doi:10.17705/1jais.00112 · Cited by 298 · see citing works
Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare
Goh, J. M., Gao, G. G., & Agarwal, R. (2011) · Information Systems Research · doi:10.1287/isre.1110.0365 · Cited by 282 · see citing works
Understanding User Revisions When Using Information System Features: Adaptive System Use and Triggers1
Sun, H. (2012) · MIS Quarterly · doi:10.2307/41703463 · Cited by 269 · see citing works
Applying Adaptive Structuration Theory to Investigate the Process of Group Support Systems Use
Gopal, A., Bostrom, R. P., & Chin, W. W. (1992) · Journal of Management Information Systems · doi:10.1080/07421222.1992.11517967 · Cited by 249 · see citing works
The Nature and Determinants of IT Acceptance, Routinization, and Infusion
Saga, V. L., & Zmud, R. W. (1993) · Cited by 244 · see citing works
Reconceptualizing compatability beliefs in technology acceptance research
Karahanna, E., Agarwal, R., & Angst, C. M. (2006) · MIS Quarterly · doi:10.5555/2017317.2017319 · Cited by 202 · see citing works
Women's career development: Can theoretically derived variables predict persistence in engineering majors?
Schaefers, K. G., Epperson, D. L., & Nauta, M. M. (1997) · Journal of Counseling Psychology · doi:10.1037/0022-0167.44.2.173 · Cited by 196 · see citing works
Facilitation, GSS, and Training as Sources of Process Restrictiveness and Guidance for Structured Group Decision Making: An Empirical Assessment
Wheeler, B. C., & Valacich, J. S. (1996) · Information Systems Research · doi:10.1287/isre.7.4.429 · Cited by 183 · see citing works
On the Identity of Technological Objects and User Innovations in Function
Faulkner, P., & Runde, J. (2009) · Academy of Management Review · doi:10.5465/amr.2009.40632318 · Cited by 179 · see citing works
A Meta-Theory for Understanding Information Systems Within Sociotechnical Systems
Bostrom, R. P., Gupta, S., & Thomas, D. M. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260102 · Cited by 179 · see citing works
The Adoption and Use of IT Artifacts: A New Interaction-Centric Model for the Study of User-Artifact Relationships
Al‐Natour, S., & Benbasat, I. (2009) · Journal of the Association for Information Systems · doi:10.17705/1jais.00208 · Cited by 174 · see citing works
Identifying the ideal fit between mobile work and mobile work support
Yuan, Y., Archer, N., Connelly, C. E., & Zheng, W. (2010) · Information & Management · doi:10.1016/j.im.2009.12.004 · Cited by 164 · see citing works
Computerization, productivity, and quality of work-life
Kraut, R. E., Dumais, S., & Koch, S. (1989) · Communications of the ACM · doi:10.1145/63342.63347 · Cited by 163 · see citing works
Hacking, Mashing, Gluing: Understanding Opportunistic Design
Hartmann, B., Doorley, S., & Klemmer, S. (2008) · IEEE Pervasive Computing · doi:10.1109/mprv.2008.54 · Cited by 160 · see citing works
Adoption and Utilization of Commercial Software Packages: Exploring Utilization Equilibria, Transitions, Triggers, and Tracks
Lassila, K. S., & Brancheau, J. C. (1999) · Journal of Management Information Systems · doi:10.1080/07421222.1999.11518246 · Cited by 155 · see citing works
Building Better Business Cases for IT Investments
Ward, J. M., Daniel, E. M., & Peppard, J. (2008) · Open Research Online (The Open University) · Cited by 131 · see citing works
Vital Signs for Virtual Teams: An Empirically Developed Trigger Model for Technology Adaptation Interventions1
Thomas, D. M., & Bostrom, R. P. (2010) · MIS Quarterly · doi:10.2307/20721417 · Cited by 118 · see citing works
The Effect of Mental Practice and Goal Setting as a Transfer of Training Intervention on Supervisors’ Self‐efficacy and Communication Skills: An Exploratory Study
Morin, L., & Latham, G. P. (2000) · Applied Psychology · doi:10.1111/1464-0597.00032 · Cited by 107 · see citing works
Governance-Knowledge Fit in Systems Development Projects
Tiwana, A. (2008) · Information Systems Research · doi:10.1287/isre.1070.0164 · Cited by 104 · see citing works
Structure and agency in management accounting research: A response to Boland's interpretive act
Scapens, R. W., & Macintosh, N. B. (1996) · Accounting Organizations and Society · doi:10.1016/0361-3682(95)00049-6 · Cited by 99 · see citing works
Assessing the effects of self-efficacy and competence on individual satisfaction with computer use: an IT student perspective
Shih, H. (2004) · Computers in Human Behavior · doi:10.1016/j.chb.2004.03.025 · Cited by 84 · see citing works
Understanding and managing diversity among groups at work: key issues for organisational training and development
Moore, S. (1999) · Journal of European Industrial Training · doi:10.1108/03090599910272086 · Cited by 67 · see citing works
How firms shape knowledge to explore and exploit: a study of knowledge flows, knowledge stocks and innovative performance across units
van Wijk, R., Jansen, J. J. P., Bosch, F. A. J. V. D., & Volberda, H. (2012) · Technology Analysis and Strategic Management · doi:10.1080/09537325.2012.718666 · Cited by 62 · see citing works
The Minnesota GDSS Research Project: Group Support Systems, Group Processes, and Outcomes
DeSanctis, G., Poole, M. S., & Zigurs, I. (2008) · Journal of the Association for Information Systems · doi:10.17705/1jais.00177 · Cited by 61 · see citing works
The contingent effect of personal IT innovativeness and IT self-efficacy on innovative use of complex IT
Wang, W., Li, X., & Hsieh, J. P.-A. (2011) · Behaviour and Information Technology · doi:10.1080/0144929x.2011.566940 · Cited by 59 · see citing works
UGIS: Understanding the nature of user-generated information systems
DesAutels, P. (2011) · Business Horizons · doi:10.1016/j.bushor.2010.12.003 · Cited by 55 · see citing works
User involvement in developing mobile and temporarily interconnected systems
Henfridsson, O., & Lindgren, R. (2009) · Information Systems Journal · doi:10.1111/j.1365-2575.2009.00337.x · Cited by 55 · see citing works
Modifications and innovations to technology artifacts
Desouza, K. C., Awazu, Y., & Ramaprasad, A. (2006) · Technovation · doi:10.1016/j.technovation.2006.09.002 · Cited by 54 · see citing works
Beyond Routine: Symbolic Adoption, Extended Use, and Emergent Use of Complex Information Systems in the Mandatory Organizational Context
Wang, W., & Hsieh, J. J. P.-A. (2006) · Digital Archive @ GSU · Cited by 53 · see citing works
The security implications of BYOD
Tokuyoshi, B. (2013) · Network Security · doi:10.1016/s1353-4858(13)70050-3 · Cited by 48 · see citing works
Is Task Autonomy Beneficial for Creativity? Prior Task Experience and Self-Control as Boundary Conditions
Chang, J. W., Huang, D. W., & Choi, J. N. (2012) · Social Behavior and Personality An International Journal · doi:10.2224/sbp.2012.40.5.705 · Cited by 48 · see citing works
Individual Adaptation of Information Technology
Bhattacherjee, A., & Harris, M. L. (2015) · Journal of Computer Information Systems · Cited by 32 · see citing works
Task, technology, and tailoring in communicative action: An in-depth analysis of group communication
Germonprez, M., & Zigurs, I. (2008) · Information and Organization · doi:10.1016/j.infoandorg.2008.03.002 · Cited by 26 · see citing works
Exploration and Exploitation During Sequential Search
Dam, G., & Kording, K. P. (2009) · Cognitive Science · doi:10.1111/j.1551-6709.2009.01021.x · Cited by 22 · see citing works
Managing the dynamics of mutual adaptation of technology and organisation in information systems development projects
Bygstad, B. (2005) · Software Process Improvement and Practice · doi:10.1002/spip.234 · Cited by 12 · see citing works
Collaborative end-user development on handheld devices
Ahmadi, N., Repenning, A., & Ioannidou, A. (2008) · IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC) · doi:10.1109/vlhcc.2008.4639093 · Cited by 5 · see citing works

Flagged first, then by citations

Sorted by citations

Adaptive Folk Theorization as a Path to Algorithmic Literacy on Changing Platforms
DeVito, M. A. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3476080 · Cited by 173 · see citing works
Wearable device adoption among older adults: A mixed-methods study
Farivar, S., Abouzahra, M., & Ghasemaghaei, M. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102209 · Cited by 152 · see citing works
Information Technology Identity: A Key Determinant of IT Feature and Exploratory Usage
Carter, M., Petter, S., Grover, V., & Thatcher, J. B. (2020) · MIS Quarterly · doi:10.25300/misq/2020/14607 · Cited by 131 · see citing works
How and why trust matters in post-adoptive usage: The mediating roles of internal and external self-efficacy
Tams, S., Thatcher, J. B., & Craig, K. (2017) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2017.07.004 · Cited by 110 · see citing works
The role of information technology use for increasing consumer informedness in cross-border electronic commerce: An empirical study
Han, J. H., & Kim, H.-M. (2019) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2019.100826 · Cited by 109 · see citing works
Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal Assistants
Knote, R., Janson, A., Söllner, M., & Leimeister, J. M. (2020) · Journal of the Association for Information Systems · doi:10.17705/1jais.00667 · Cited by 103 · see citing works
From ambidextrous learning to digital creativity: An integrative theoretical framework
Shao, Z., Li, X., & Wang, Q. (2021) · Information Systems Journal · doi:10.1111/isj.12361 · Cited by 104 · see citing works
Stagewise Overview of Issues Influencing Organizational Technology Adoption and Use
Saghafian, M., Laumann, K., & Skogstad, M. R. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.630145 · Cited by 92 · see citing works
Managing a ChatGPT-empowered workforce: Understanding its affordances and side effects
Retkowsky, J., Hafermalz, E., & Huysman, M. (2024) · Business Horizons · doi:10.1016/j.bushor.2024.04.009 · Cited by 90 · see citing works
Promoting e-banking actual usage: mix of technology acceptance model and technology-organisation-environment framework
Kimiagari, S., & Baei, F. (2021) · Enterprise Information Systems · doi:10.1080/17517575.2021.1894356 · Cited by 91 · see citing works
Have we controlled properly? Problems with and recommendations for the use of control variables in information systems research
Shiau, W., Chau, P. Y. K., Thatcher, J. B., Teng, C., & Dwivedi, Y. K. (2023) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2023.102702 · Cited by 88 · see citing works
Artificial intelligence and project management: An empirical investigation on the appropriation of generative Chatbots by project managers
Felicetti, A. M., Cimino, A., Mazzoleni, A., & Ammirato, S. (2024) · Journal of Innovation & Knowledge · doi:10.1016/j.jik.2024.100545 · Cited by 95 · see citing works
Developing a human-organization-technology fit model for information technology adoption in organizations
Xu, J., & Lu, W. (2022) · Technology in Society · doi:10.1016/j.techsoc.2022.102010 · Cited by 85 · see citing works
Factors influencing continuance intention to use mobile banking: an extended expectation-confirmation model with moderating role of trust
Nguyen, G. D., & Dao, T. H. T. (2024) · Humanities and Social Sciences Communications · doi:10.1057/s41599-024-02778-z · Cited by 114 · see citing works
Datification and the Pursuit of Meaningfulness in Work
Stein, M., Wagner, E. L., Tierney, P., Newell, S., & Galliers, R. D. (2018) · Journal of Management Studies · doi:10.1111/joms.12409 · Cited by 74 · see citing works
Exploring factors affecting mobile-banking app adoption: a perspective from adaptive structuration theory
Ali, A., Hameed, A., Moin, M. F., & Khan, N. A. (2022) · Aslib Journal of Information Management · doi:10.1108/ajim-08-2021-0216 · Cited by 73 · see citing works
Bring Your Own Device (BYOD) as reversed IT adoption: Insights into managers’ coping strategies
Barlette, Y., Jaouen, A., & Baillette, P. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102212 · Cited by 69 · see citing works
The mediating influence of smartwatch identity on deep use and innovative individual performance
Ogbanufe, O., & Gerhart, N. (2020) · Information Systems Journal · doi:10.1111/isj.12288 · Cited by 67 · see citing works
Generative artificial intelligence (AI) tools in innovation management: a study on the appropriation of ChatGPT by innovation managers
Cimino, A., Felicetti, A. M., Corvello, V., Ndou, V., & Longo, F. (2024) · Management Decision · doi:10.1108/md-10-2023-1968 · Cited by 67 · see citing works
Spillover of workplace IT satisfaction onto job satisfaction: The roles of job fit and professional fit
Wang, W., Wang, Y., Zhang, Y., & Ma, J. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.08.011 · Cited by 68 · see citing works
Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach
Shao, Z., Zhang, J., Zhang, L., & Benitez, J. (2024) · European Journal of Information Systems · doi:10.1080/0960085x.2024.2363322 · Cited by 60 · see citing works
Business Model Innovation through AI Adaptation: The Role of Strategic Human Resources Management
Roy, S. K., Dey, B. L., Brown, D. M., Abid, A., Apostolidis, C., Christofi, M., & Tarba, S. Y. (2025) · British Journal of Management · doi:10.1111/1467-8551.12894 · Cited by 60 · see citing works
The role of user adaptation and trust in understanding continuance intention towards mobile shopping: An extended expectation-confirmation model
Nguyen, G. D., & Hà, M.-T. (2021) · Cogent Business & Management · doi:10.1080/23311975.2021.1980248 · Cited by 69 · see citing works
How affordances of chatbots cross the chasm between social and traditional enterprise systems
Stoeckli, E., Dremel, C., Uebernickel, F., & Brenner, W. (2020) · Electronic Markets · doi:10.1007/s12525-019-00359-6 · Cited by 55 · see citing works
Manipulating user resistance to large-scale information systems through influence tactics
Ilie, V., & Turel, O. (2020) · Information & Management · doi:10.1016/j.im.2019.103178 · Cited by 52 · see citing works
Digitally immersive, international entrepreneurial experiences
Dillon, S. M., Glavas, C., & Mathews, S. W. (2020) · International Business Review · doi:10.1016/j.ibusrev.2020.101739 · Cited by 53 · see citing works
Bring your own device in organizations: Extending the reversed IT adoption logic to security paradoxes for CEOs and end users
Baillette, P., Barlette, Y., & Leclercq‐Vandelannoitte, A. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.07.007 · Cited by 49 · see citing works
The differential impacts of top management support and transformational supervisory leadership on employees’ digital performance
Shao, Z., Li, X., Luo, Y., & Benitez, J. (2022) · European Journal of Information Systems · doi:10.1080/0960085x.2022.2147456 · Cited by 53 · see citing works
Linking transformational leadership and digital creativity from the lens of social cognitive theory
Wang, Q., & Shao, Z. (2024) · Industrial Management & Data Systems · doi:10.1108/imds-07-2023-0444 · Cited by 44 · see citing works
Organizational agility through outsourcing: Roles of IT alignment, cloud computing and knowledge transfer
Deng, C., Wang, T., Teo, T. S. H., & Song, Q. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102385 · Cited by 45 · see citing works
The role of IT in organizational innovation – A systematic literature review
Mamonov, S., & Peterson, R. (2021) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2021.101696 · Cited by 43 · see citing works
The influences of three task characteristics on innovative use of malleable IT: An extension of adaptive structuration theory for individuals
Shao, Z., & Li, X. (2022) · Information & Management · doi:10.1016/j.im.2022.103597 · Cited by 41 · see citing works
Generative mechanisms of workarounds, discontinuance and reframing: a study of negative disconfirmation with consumerised IT
Zamani, E. D., & Pouloudi, A. (2020) · Information Systems Journal · doi:10.1111/isj.12315 · Cited by 41 · see citing works
How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences Between Face-to-Face and Virtual Channels
Chen, L., Hsieh, J. J. P.-A., Rai, A., & Xu, S. X. (2021) · MIS Quarterly · doi:10.2139/ssrn.3760129 · Cited by 41 · see citing works
Antecedents and performance outcomes of employees’ data analytics skills: an adaptation structuration theory-based empirical investigation
Shao, Z., Benitez, J., Zhang, J., Zheng, H., & Ajamieh, A. (2023) · European Journal of Information Systems · doi:10.1080/0960085x.2022.2078235 · Cited by 36 · see citing works
Effects of social media usage on exploratory innovation, exploitative innovation and organizational agility: the moderating role of learning goal orientation
Zhang, K., Liu, H., Li, Y., & Wu, X. (2023) · Internet Research · doi:10.1108/intr-07-2021-0503 · Cited by 43 · see citing works
Cyberslacking in the Workplace: Antecedents and Effects on Job Performance
Venkatesh, V., Cheung, C. M. K., Davis, F. D., & Lee, Z. W. Y. (2023) · MIS Quarterly · doi:10.25300/misq/2022/14985 · Cited by 44 · see citing works
The Human‐ GenAI Value Loop in Human‐Centered Innovation: Beyond the Magical Narrative
Grange, C., Demazure, T., Ringeval, M., Bourdeau, S., & Martineau, C. (2025) · Information Systems Journal · doi:10.1111/isj.12602 · Cited by 44 · see citing works
On conceptualizing, measuring, and managing augmented technology use in business-to-business sales contexts
Hunter, G. K. (2019) · Journal of Business Research · doi:10.1016/j.jbusres.2019.08.010 · Cited by 38 · see citing works
Multidimensional behavioral responses to the implementation of BIM in construction projects: an empirical study in China
Cao, D., Shao, S., Huang, B. B., & Wang, G. (2021) · Engineering Construction & Architectural Management · doi:10.1108/ecam-09-2020-0735 · Cited by 37 · see citing works
What Makes Users Continue to Want to Use the Digital Platform? Evidence From the Ride-Hailing Service Platform in Vietnam
Nguyen, G. D., & Hà, M.-T. (2022) · SAGE Open · doi:10.1177/21582440211069146 · Cited by 42 · see citing works
A meta-analytic study on exploration and exploitation
Shi, X., Su, L., & Cui, A. P. (2019) · Journal of Business and Industrial Marketing · doi:10.1108/jbim-03-2019-0119 · Cited by 36 · see citing works
From Elements to Structures: An Agenda for Organisational Gamification
Khan, A., Boroomand, F., Webster, J., & Minocher, X. (2020) · European Journal of Information Systems · doi:10.1080/0960085x.2020.1780963 · Cited by 35 · see citing works
Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study
Bartelheimer, C., Wolf, V., & Beverungen, D. (2023) · Information Systems Journal · doi:10.1111/isj.12435 · Cited by 38 · see citing works
The Effect of Bring Your Own Device (BYOD) Adoption on Work Performance and Motivation
Doargajudhur, M. S., & Dell, P. (2018) · Journal of Computer Information Systems · doi:10.1080/08874417.2018.1543001 · Cited by 34 · see citing works
Partial least square structural equation modellingâ' use in information systems
Kante, M., Chepken, C. K., & Oboko, R. O. (2018) · Kabarak journal of research and innovation. · doi:10.58216/kjri.v6i1.125 · Cited by 36 · see citing works
Management Tools
Chiapello, È., & Gilbert, P. (2019) · Cambridge University Press eBooks · doi:10.1017/9781108553858 · Cited by 37 · see citing works
Customer perceptions of Korean digital and traditional banks
Shin, J. W., Cho, J. Y., & Lee, B. G. (2019) · International Journal of Bank Marketing · doi:10.1108/ijbm-03-2019-0084 · Cited by 31 · see citing works
Improving scale adaptation practices in information systems research: Development and validation of a cognitive validity assessment method
Pillet, J., Carillo, K., Vitari, C., & Pigni, F. (2023) · Information Systems Journal · doi:10.1111/isj.12428 · Cited by 35 · see citing works
From sovereign IT governance to liberal IT governmentality? A Foucauldian analogy
Leclercq‐Vandelannoitte, A., & Bertin, E. (2018) · European Journal of Information Systems · doi:10.1080/0960085x.2018.1473932 · Cited by 30 · see citing works
Protecting a whale in a sea of phish
Pienta, D., Thatcher, J. B., & Johnston, A. C. (2020) · Journal of Information Technology · doi:10.1177/0268396220918594 · Cited by 28 · see citing works
Appropriation of accounting information system use under the new IFRS: Impacts on accounting process performance
Nguyen, T., Chen, V., & Nguyen, T. P. H. (2021) · Information & Management · doi:10.1016/j.im.2021.103534 · Cited by 30 · see citing works
Innovative IT Use and Innovating with IT: A Study of the Motivational Antecedents of Two Different Types of Innovative Behaviors
Rahrovani, Y., & Pinsonneault, A. (2020) · Journal of the Association for Information Systems · doi:10.17705/1jais.00625 · Cited by 29 · see citing works
Interrelationships among enabling factors for BIM adoption in construction enterprises
Nguyen, T.-T.-N., Do, S. T., Nguyen, V. T., & Nguyen, T. A. (2022) · Engineering Construction & Architectural Management · doi:10.1108/ecam-05-2022-0465 · Cited by 29 · see citing works
Appropriating Information Technology Artefacts through Trial and Error: The Case of the Tablet
Zamani, E. D., Pouloudi, N., Giaglis, G. M., & Wareham, J. D. (2020) · Information Systems Frontiers · doi:10.1007/s10796-020-10067-8 · Cited by 31 · see citing works
Enterprise Governance of IT
Haes, S. D., & Grembergen, W. V. (2015) · Management for professionals · doi:10.1007/978-3-319-14547-1_2 · Cited by 27 · see citing works
The development and validation of the digital literacy questionnaire and the evaluation of students’ digital literacy
Chang, C., & Kuo, H. (2025) · Education and Information Technologies · doi:10.1007/s10639-024-13216-7 · Cited by 24 · see citing works
What Makes One Intrinsically Interested in IT? An Exploratory Study on Influences of Autistic Tendency and Gender in the U.S. and India
Jia, R., Steelman, Z. R., & Jia, H. H. (2022) · MIS Quarterly · doi:10.25300/misq/2022/16362 · Cited by 24 · see citing works
Positivist Information Systems Action Research: Methodological Issues
Kock, N., Avison, D., & Malaurent, J. (2017) · Journal of Management Information Systems · doi:10.1080/07421222.2017.1373007 · Cited by 24 · see citing works
A moderated mediation model linking transactive memory system and social media with shared leadership and team innovation
Ali, A., Wang, H., Bodla, A. A., & Bahadur, W. (2021) · Scandinavian Journal of Psychology · doi:10.1111/sjop.12733 · Cited by 23 · see citing works
Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis
Kinney, A., & Sankaranarayanan, B. (2021) · Journal of Medical Internet Research · doi:10.2196/19820 · Cited by 21 · see citing works
Leveraging Bring Your Own Device for Mobility of Library Reference Services: The Nigerian Perspective
Adetayo, A. J. (2021) · The Reference Librarian · doi:10.1080/02763877.2021.1936342 · Cited by 21 · see citing works
Moderated mediation and J-curve emergence in path models: an information systems research perspective
Kock, N. (2021) · Journal of Systems and Information Technology · doi:10.1108/jsit-04-2021-0077 · Cited by 20 · see citing works
Impact mechanism of direct supervisor’s leadership behaviors on employees’ extended use of information technologies
Shao, Z. (2019) · Journal of Enterprise Information Management · doi:10.1108/jeim-07-2018-0160 · Cited by 20 · see citing works
Securing online accounts and assets: An examination of personal investments and protection motivation
Ogbanufe, O. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102590 · Cited by 19 · see citing works
The impact of psychological climate on employees’ innovative use of information systems: The moderating role of goal orientation
Guo, Y., Wang, C., & Feng, Y. (2018) · Behaviour and Information Technology · doi:10.1080/0144929x.2018.1534988 · Cited by 19 · see citing works
Does IT matter for work meaningfulness?: Exploring the mediating role of job crafting
Xu, M., Wang, W., Ou, C. X., & Song, B. (2022) · Information Technology and People · doi:10.1108/itp-08-2020-0563 · Cited by 18 · see citing works
Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective
Yin, P., Wang, C., & Liang, L. (2022) · Information Technology and People · doi:10.1108/itp-09-2020-0657 · Cited by 20 · see citing works
Advancing elderly healthcare: adapting UTAUT2 with inhibitors for wearable device continuance
Liang, R., Li, Y., & Wei, W. (2024) · Library Hi Tech · doi:10.1108/lht-09-2023-0413 · Cited by 18 · see citing works
Toward better purchase decision-performance: Linking person-environment fit to explorative and exploitative use of branded applications
Li, C., & Fang, Y. (2021) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2021.101063 · Cited by 18 · see citing works
Victime ou coupable ? Repenser le rôle du contrôlé dans la relation entre contrôle, information et technologies de l’information
Leclercq‐Vandelannoitte, A. (2017) · Systèmes d information & management · doi:10.3917/sim.172.0049 · Cited by 18 · see citing works
How Do IT Users’ Attributes Influence Innovative Use of IT: The Mediating Role of Individual Absorptive Capacity
Sun, Y., Wang, X., Zhang, Z., & Bhattacherjee, A. (2019) · IEEE Access · doi:10.1109/access.2019.2911197 · Cited by 17 · see citing works
The Association Between Willingness of Frontline Care Providers’ to Adaptively Use Telehealth Technology and Virtual Service Performance in Provider-to-Provider Communication: Quantitative Study
Hah, H., Goldin, D. S., & Ha, S. (2019) · Journal of Medical Internet Research · doi:10.2196/15087 · Cited by 17 · see citing works
Appropriating IT outsourcing for IT alignment: An adaptive structuration theory perspective
Wang, T., Deng, C., & Teo, T. S. H. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122581 · Cited by 16 · see citing works
Task–Technology Fit Leads to Conflict: The Double-Edged-Sword Effect of Generative Artificial Intelligence on Scientific Creative Performance in Humanities and Social Sciences Research
Qian, P., & Xie, X.-Z. (2025) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2025.2526580 · Cited by 16 · see citing works
Shaping In-Destination Group Decision-Making: The Sociomateriality of Smartphones
Wang, D., Tussyadiah, I. P., & Zhang, E. (2023) · Journal of Travel Research · doi:10.1177/00472875231164980 · Cited by 16 · see citing works
“I need to compartmentalize myself”: Appropriation of Instagram for chronic illness management
Isika, N. U., Mendoza, A., & Bosua, R. (2020) · Australasian Computer Science Week Multiconference (ACSW) · doi:10.1145/3373017.3373040 · Cited by 13 · see citing works
Shared mental models and perceived proximity: a comparative case study
Zamani, E. D., & Pouloudi, A. (2021) · Information Technology and People · doi:10.1108/itp-02-2020-0072 · Cited by 15 · see citing works
Limitations of risk-based artificial intelligence regulation: a structuration theory approach
Jones, L., Thornton, J., & Silva, D. D. (2025) · Discover Artificial Intelligence · doi:10.1007/s44163-025-00233-9 · Cited by 14 · see citing works
Development and validation of the generative artificial intelligence appropriation (GAIA) Scale: A comprehensive measurement tool for assessing user engagement and utilisation
Khatri, P., Duggal, H. K., Thomas, A., Corvello, V., Prałat, E., & Shiva, A. (2025) · Technovation · doi:10.1016/j.technovation.2025.103379 · Cited by 14 · see citing works
Consumers’ appraisal of Digital Circularity: bridging IS and circular economy research to prevent negative outcomes
Saidani, N. (2022) · International Journal of Logistics Research and Applications · doi:10.1080/13675567.2022.2031931 · Cited by 13 · see citing works
Videoconferencing continuance and business trip reduction in the post-pandemic age
Wang, D., Nicolau, J. L., & Deng, Z. (2023) · Tourism Management · doi:10.1016/j.tourman.2023.104854 · Cited by 14 · see citing works
The Impact Mechanisms of Psychological Learning Climate on Employees' Innovative Use of Information Systems
Guo, Y., & Wang, C. (2019) · Journal of Global Information Management · doi:10.4018/jgim.2020040103 · Cited by 13 · see citing works
Overcoming the Single-IS Paradigm in Individual-Level IS Research
Gerlach, J. P., & Cenfetelli, R. T. (2021) · Information Systems Research · doi:10.1287/isre.2021.1065 · Cited by 13 · see citing works
Governance of Web-Based Idea Management System Rewards: From the Perspective of Open Innovation
Miķelsone, E., Segers, J.-P., & Spilbergs, A. (2022) · Journal of Open Innovation Technology Market and Complexity · doi:10.3390/joitmc8020097 · Cited by 13 · see citing works
Deskilling, reskilling, or upskilling? Unpacking the pathways of student adaptation to generative artificial intelligence
Yang, B., Sun, Y., Zeng, Z., & Li, Q. (2025) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2025.103002 · Cited by 11 · see citing works
Exploring Innovative Information Seeking: The Perspectives of Cognitive Switching and Affinity with Digital Libraries
Zha, X., Cao, F., Yan, Y., Guo, J., & Wang, J. (2019) · The Journal of Academic Librarianship · doi:10.1016/j.acalib.2019.102045 · Cited by 11 · see citing works
Does ‘born digital’ mean ‘being global’ in characterizing millennial consumers in a less developed country context? – An empirical study in Myanmar
Han, J. H. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122801 · Cited by 11 · see citing works
Individual adaptive performance in computer-mediated work: a migration perspective
Bravo, E., & Ostos, J. (2020) · Information Technology and People · doi:10.1108/itp-02-2019-0089 · Cited by 11 · see citing works
Influence of mobile devices’ scalability on individual perceived learning
Xu, Y., Li, H., Yu, L., Zha, S., He, W., & Hong, C. (2020) · Behaviour and Information Technology · doi:10.1080/0144929x.2020.1742789 · Cited by 11 · see citing works
Toward an Understanding of How Post- Deployment User- Developer Interactions Influence System Utilization
Wolverton, C. C., & Burleson, J. (2021) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/3508484.3508488 · Cited by 11 · see citing works
Watch out for nomophobia, so it does not catch you! Effects of digital dependence syndrome on mental health
Pinochet, L. H. C., Santos, S. D. S., Pardim, V. I., & de Souza, C. A. (2023) · Journal of Systems and Information Technology · doi:10.1108/jsit-03-2022-0064 · Cited by 12 · see citing works
The Moderating Role of Flow Experience on Mobile Commerce Continuance Intention: The Integrative View of User Adaptation, Expectation-Confirmation, and Task-Technology Models
Nguyen, G. D., & Dao, T. H. T. (2024) · SAGE Open · doi:10.1177/21582440241253889 · Cited by 10 · see citing works
Super app on demand: Exploring the impact of service synergy on willingness to use a new service
Fang, Y., Liao, C. H., & Li, C. (2024) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2024.101430 · Cited by 10 · see citing works
Variation in the effect of system usage and individual impact: A meta-regression of empirical findings
Jeyaraj, A. (2019) · Information & Management · doi:10.1016/j.im.2019.103242 · Cited by 10 · see citing works
Uso Pessoal das Tecnologias no Trabalho: Motivadores e Efeitos à Distração Profissional
Cappellozza, A., de Moraes, G. H. S. M., & Muniz, L. M. (2017) · Revista de Administração Contemporânea · doi:10.1590/1982-7849rac2017160145 · Cited by 10 · see citing works
Capturing the Complexity of Cognitive Computing Systems: Co-Adaptation Theory for Individuals
Alahmad, R., & Robert, L. (2021) · ACM SIGCPR Conference on Computer Personnel Research (SIGCPR) · doi:10.1145/3458026.3462148 · Cited by 9 · see citing works
Not all innovations are the same: Exploring employees’ ambidextrous innovation behavior in enterprise collaboration platforms
Shao, Z., Zhang, R., Benitez, J., Zhang, L., & Zhang, J. (2025) · Information & Management · doi:10.1016/j.im.2025.104210 · Cited by 8 · see citing works
Enhancing AI-Assisted Purchase Decisions: The Role of the Sense of Autonomy
Hou, J., Yang, S., Xiong, G., & Pavlou, P. A. (2025) · MIS Quarterly · doi:10.25300/misq/2025/17607 · Cited by 8 · see citing works
The role of a digital engineering platform in appropriating the creation of new work-related mind-set and organisational discourse in a large multi-national company
Hussain, Z., Sivarajah, U., & Hussain, N. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.09.014 · Cited by 8 · see citing works

Capturing the Complexity of Malleable it Use: Adaptive Structuration Theory for IndividualsPreprint
Schmitz, K., Teng, J. T. C., & Webb, K. J. (2016) · SSRN Electronic Journal
Self-citation
Investigating Individual’s Engagement in Malleable IT within Adaptive Structuration Theory for Individuals
(2018) · International Workshop on Computer Science and Engineering (WCSE) · doi:10.18178/wcse.2018.06.063 · Cited by 1 · see citing works
Information Technology Adaptation: A Study of Its Determinants and Effects
Bhattacherjee, A., & Harris, M. L. (2003) · Journal of the Association for Information Systems
Individual Adaptation of Information Technology
Bhattacherjee, A., & Harris, M. L. (2015) · Journal of Computer Information Systems · Cited by 32 · see citing works
The influences of three task characteristics on innovative use of malleable IT: An extension of adaptive structuration theory for individuals
Shao, Z., & Li, X. (2022) · Information & Management · doi:10.1016/j.im.2022.103597 · Cited by 41 · see citing works

Authors: Schmitz, K. W., Teng, J. T. C., & Webb, K. J.
Affiliations: Georgia State University (US)
The University of Texas at Arlington (US)
Texas Wesleyan University (US)
ORCID: Schmitz, Kurt W.
Webb, Kimberly J.
Venue: MIS Quarterly
Publisher: MIS Quarterly
Published: 2016-09-01
Volume: 40
Issue: 3
Pages: 663-686
ISSN: 0276-7783 (ISSN-L)
2162-9730
DOI: 10.25300/misq/2016/40.3.07
OpenAlex: W2565743042
Cited by: 205
References: 106
Citations by year: 2026: 23 · 2025: 26 · 2024: 16 · 2023: 18 · 2022: 20 · 2021: 24 · 2020: 19 · 2019: 38 · 2018: 14 · 2017: 6 · 2015: 1
FWCI: 55.27
Type: journal article
Language: en
Open access: closed
Locations: MIS Quarterly (publishedVersion)
Topics: Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Keywords: adaptive structuration theory, technology adaptation, Bring Your Own Device, behavioral adaptation, task adaptation, individual performance, young professionals

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Capturing the Complexity of Malleable IT Use: Adaptive Structuration Theory for Individuals1

Abstract

Integrity signals

Claims the paper makes

Claims other papers make about this one

Cites

Cited by

Related

Record

About these checks