A Multi-Level Process Model for Understanding Diversity Practice Effectiveness

Nishii, Lisa H.; Khattab, Jasmien; Shemla, Meir; Paluch, Rebecca M.

doi:10.5465/annals.2016.0044

Cited by 233Gender Diversity and InequalitySocial and Intergroup PsychologyTeam Dynamics and Performance

A Multi-Level Process Model for Understanding Diversity Practice Effectiveness

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Nishii, Lisa H., Khattab, Jasmien, Shemla, Meir, Paluch, Rebecca M.·2018·Academy of Management Annals

DOI 10.5465/annals.2016.0044

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Abstract

A significant amount of research has been conducted on diversity “best practices” to understand whether they help reduce discrimination, increase managerial diversity, and enhance performance. Regardless, which diversity practices should be used, how they should be implemented, for what purpose, and to what effect remains unclear because of issues related to inconsistencies across outcomes studied within and between diversity practices as well as a lack of integration of micro research and macro research. In this review, we focus on these issues to make sense of the array of research conducted since the turn of the century. We first synthesize key research findings from sociological, firm-level research on diversity management practices with research conducted within the psychological tradition using experimental and within-organizational research designs. The results of our review provide the basis for a multilevel process model through which research findings can more easily be interpreted to uncover when and how diversity practices produce desirable results. We discuss how considering the interplay across levels of analysis is critical for enriching our theoretical understanding of the mediating and moderating mechanisms that link the distal constructs of diversity practices and organizational outcomes. We conclude with implications for future research that emerged from an analysis of the literature through our multilevel process model.

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Attracting retirees to apply: desired organizational characteristics of bridge employment
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Diversity Climate in Organizations: Current Wisdom and Domains of Uncertainty
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The Strength of Weak Enforcement: The Impact of Discrimination Charges, Legal Environments, and Organizational Conditions on Workplace Segregation
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Diversity cues on recruitment websites: Investigating the effects on job seekers' information processing.
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Integrative Literature Review: Diversity Management Interventions and Organizational Performance:A Synthesis of Current Literature
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Organizational Justice and Black Applicants' Reactions to Affirmative Action.
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The influence of ethnic identity on perceptions of organizational recruitment
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Taking Sides: The Interactive Influences of Institutional Mechanisms on the Adoption of Same-Sex Partner Health Benefits by Fortune 500 Corporations, 1990–2003
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Work-Family Backlash: Begging the Question, What's Fair?
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How believing in affirmative action quotas protects White men’s self-esteem
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Producing Change or Bagging Opportunity? The Effects of Discrimination Litigation on Women in Supermarket Management
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Heterosexism in Employment Decisions: The Role of Job Misfit
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Ironic evaluation processes: effects of thought suppression on evaluations of older job applicants
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Organizational Barriers to Diversity in the Workplace
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10.5465/30040641 · DOI
Dwertmann D. J. G., 2016, Journal of Management, 42, 1
Green T. K., 2008, Hastings Law Journal, 59, 1435
Kovach K. A., 2004, Labor Law Journal, 55, 53
10.5465/3069311 · DOI
Norman J., 2016, Gallup, 1
Smith A., 2016, Society for Human Resource Management, 1

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The Effectiveness of Diversity Management Practices
Roh, & Hyuntak (2014) · 대한경영학회지

Authors: Nishii, L. H., Khattab, J., Shemla, M., & Paluch, R. M.
Affiliations: Cornell University (US)
University of Virginia (US)
Erasmus University Rotterdam (NL)
ORCID: Shemla, Meir
Paluch, Rebecca M.
Venue: Academy of Management Annals
Publisher: Academy of Management
Published: 2018-01
Volume: 12
Issue: 1
Pages: 37-82
ISSN: 1941-6067 (ISSN-L)
1941-6520
DOI: 10.5465/annals.2016.0044
OpenAlex: W2748611186
Cited by: 233
References: 185
Citations by year: 2026: 30 · 2025: 43 · 2024: 45 · 2023: 34 · 2022: 22 · 2021: 25 · 2020: 17 · 2019: 12 · 2018: 5
FWCI: 18.17
Type: journal article
Language: en
Open access: green
pure.eur.nl
Licence: other-oa
Locations: Academy of Management Annals (publishedVersion)
EUR Research Repository (Erasmus University Rotterdam) (publishedVersion, other-oa)
EUR Research Repository (Erasmus University Rotterdam) (submittedVersion)
RePub (Erasmus University Rotterdam) (submittedVersion, other-oa)
Topics: Social Sciences › Gender Studies › Gender Diversity and Inequality
Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
Keywords: diversity management practices, organizational diversity, managerial diversity, discrimination reduction, organizational performance

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A Multi-Level Process Model for Understanding Diversity Practice Effectiveness

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