Most cited business, management and accounting papers
- Verified
The determinants of organizational change management success: Literature review and case study
Errida, A., & Lotfi, B. (2021) · International Journal of Engineering Business Management
Organizational Change and LeadershipOrganizational Management and Change
Cited by 399
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A Motivational Model of Work Turnover
Richer, S. F., Blanchard, C., & Vallerand, R. J. (2002) · Journal of Applied Social Psychology
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 399
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Repairing and Enhancing Trust: Approaches to Reducing Organizational Trust Deficits
Kramer, R. M., & Lewicki, R. J. (2010) · Academy of Management Annals
Job Satisfaction and Organizational BehaviorCustomer Service Quality and Loyalty
Cited by 398
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Online impulse buying: understanding the interplay between consumer impulsiveness and website quality.
University of Massachusetts Amherst, Wells, J., Parboteeah, V., Eastern New Mexico University, Valacich, J., & Washington State University (2011) · Journal of the Association for Information Systems
Consumer Retail Behavior StudiesConsumer Market Behavior and Pricing
Cited by 398
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The phenomena of overtourism: A review
Dodds, R., & Butler, R. (2019) · International Journal of Tourism Cities
Diverse Aspects of Tourism ResearchSport and Mega-Event Impacts
Cited by 398
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The moderating effect of customer perceived value on online shopping behaviour
Hsin Chang, H., & Wang, H. (2011) · Online Information Review
Customer Service Quality and LoyaltyTechnology Adoption and User Behaviour
Cited by 398
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External linkages and innovation in small and medium‐sized enterprises
Rothwell, R., & Dodgson, M. (1991) · R&D Management
Innovation and Knowledge ManagementBusiness Strategy and Innovation
Cited by 397
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Lateral Exchange Markets: How Social Platforms Operate in a Networked Economy
Perren, R., & Kozinets, R. V. (2018) · Journal of Marketing
Sharing Economy and PlatformsDigital Platforms and Economics
Cited by 396
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Achieving supply chain resilience: The role of procurement
Roberta Pereira, C., Christopher, M., & Lago Da Silva, A. (2014) · Supply Chain Management: An International Journal
Supply Chain Resilience and Risk ManagementQuality and Supply Management
Cited by 396
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What actually happened to the inventories of American companies between 1981 and 2000?
Chen, H., Frank, M. Z., & Wu, O. Q. (2005) · Management Science
Working Capital and Financial PerformanceSupply Chain and Inventory Management
Cited by 396
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How chatbots' social presence communication enhances consumer engagement: the mediating role of parasocial interaction and dialogue
Tsai, W.-H. S., Liu, Y., & Chuan, C.-H. (2021) · Journal of Research in Interactive Marketing
AI in Service InteractionsDigital Marketing and Social Media
Cited by 394
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Antecedents and consequences of social capital on buyer performance improvement
Lawson, B., Tyler, B. B., & Cousins, P. D. (2008) · Journal of Operations Management
Quality and Supply ManagementCustomer Service Quality and Loyalty
Cited by 394
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The effects of incentives, deal proneness, satisfaction and tie strength on word‐of‐mouth behaviour
Wirtz, J., & Chew, P. (2002) · International Journal of Service Industry Management
Customer Service Quality and LoyaltyDigital Marketing and Social Media
Cited by 393
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The psychological contract: A critical review
Cullinane, N., & Dundon, T. (2006) · International Journal of Management Reviews
Job Satisfaction and Organizational BehaviorManagement and Organizational Studies
Cited by 393
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Redundant, overlapping organization: A Japanese approach to managing the innovation process
Nonaka, I. (1990) · California Management Review
Innovation and Knowledge ManagementTeam Dynamics and Performance
Cited by 393
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A Big Data Analytics Method for Tourist Behaviour Analysis
Miah, S. J., Vu, H. Q., Gammack, J., & McGrath, M. (2017) · Information & Management
Diverse Aspects of Tourism ResearchBig Data Technologies and Applications
Cited by 393
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Strategic Silence: Withholding Certification Status as a Hypocrisy Avoidance Tactic
Carlos, W. C., & Lewis, B. W. (2018) · Administrative Science Quarterly
Corporate Social Responsibility ReportingEnvironmental Sustainability in Business
Cited by 393
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Comparing Consumers’ Recall of Prepurchase and Postpurchase Product Evaluation Experiences
Gardial, S. F., Clemons, D. S., Woodruff, R. B., Schumann, D. W., & Burns, M. J. (1994) · Journal of Consumer Research
Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence
Cited by 392
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The dynamics of standardization: Three perspectives on standards in organization studies
Brunsson, N., Rasche, A., & Seidl, D. (2012) · Organization Studies
Management and Organizational StudiesQuality and Management Systems
Cited by 392
- Verified
Entrepreneurial families and family firms
Nordqvist, M., & Melin, L. (2010) · Entrepreneurship & Regional Development
Family Business Performance and SuccessionEntrepreneurship Studies and Influences
Cited by 392
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Deep learning in business analytics and operations research: Models, applications and managerial implications
Kraus, M., Feuerriegel, S., & Oztekin, A. (2020) · European Journal of Operational Research
Big Data and Business IntelligenceImpact of AI and Big Data on Business and Society
Cited by 392
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Putting Communication Front and Center in Institutional Theory and Analysis
Cornelissen, J. P., Durand, R., Fiss, P. C., Lammers, J. C., & Vaara, E. (2015) · Academy of Management Review
Management and Organizational StudiesEconomic Theory and Institutions
Cited by 391
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Marketing AI recruitment: The next phase in job application and selection
van Esch, P., Black, J. S., & Ferolie, J. (2019) · Computers in Human Behavior
AI and HR TechnologiesEmployer Branding and e-HRM
Cited by 391
- Verified
Feeling ambivalent about going green
Chang, C. (2011) · Journal of Advertising
Environmental Sustainability in BusinessPro-Environmental Behavior and Attitudes
Cited by 391
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