Most cited business, management and accounting papers
- Verified
Recombination in the open-ended value landscape of digital innovation
Henfridsson, O., Nandhakumar, J., Scarbrough, H., & Panourgias, N. (2018) · Information and Organization
Service and Product InnovationDigital Platforms and Economics
Cited by 390
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A Critical Perspective on Action Research as a Method for Information Systems Research
Baskerville, R. L., & Wood-Harper, A. T. (1996) · Journal of Information Technology
Information Systems Theories and ImplementationAppreciative Inquiry and Organizational Change
Cited by 390
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Personification in Advertising
Delbaere, M., McQuarrie, E. F., & Phillips, B. J. (2011) · Journal of Advertising
Consumer Behavior in Brand Consumption and IdentificationMarketing and Advertising Strategies
Cited by 390
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HRM practices used to promote pro-environmental behavior: a UK survey
Zibarras, L. D., & Coan, P. (2015) · The International Journal of Human Resource Management
Environmental Sustainability in BusinessPro-Environmental Behavior and Attitudes
Cited by 390
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Does hedging affect firm value? Evidence from the US airline industry
Carter, D. A., Rogers, D. A., & Simkins, B. J. (2006) · Financial Management
Risk Management in Financial FirmsCorporate Finance and Governance
Cited by 389
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Linking justice, trust and innovative work behaviour to work engagement
A. Agarwal, U. (2014) · Personnel Review
Job Satisfaction and Organizational BehaviorEmployee Performance and Management
Cited by 389
- Verified
Socio-Technical Perspectives on Smart Working: Creating Meaningful and Sustainable Systems
Bednar, P. M., & Welch, C. (2020) · Information Systems Frontiers
Information Systems Theories and ImplementationCorporate Management and Leadership
Cited by 389
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Wellness tourists: in search of transformation
Voigt, C., Brown, G., & Howat, G. (2011) · Tourism Review
Global Healthcare and Medical TourismDiverse Aspects of Tourism Research
Cited by 389
- Verified
Why Employers Use Flexible Staffing Arrangements: Evidence from an Establishment Survey
Houseman, S. N. (2001) · ILR Review
Employment, Labor, and Gender StudiesLabor market dynamics and wage inequality
Cited by 389
- Verified
‘Being regimented’: Aspiration, discipline and identity work in the British parachute regiment
Thornborrow, T., & Brown, A. D. (2009) · Organization Studies
Management and Organizational StudiesFoucault, Power, and Ethics
Cited by 388
- Verified · note
Artificial intelligence in innovation management: A review of innovation capabilities and a taxonomy of AI applications
Gama, F., & Magistretti, S. (2025) · Journal of Product Innovation Management
Innovation and Knowledge ManagementArtificial Intelligence Applications
Cited by 388
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Engaging and retaining customers with AI and employee service
Prentice, C., & Nguyen, M. (2020) · Journal of Retailing and Consumer Services
AI in Service InteractionsCustomer Service Quality and Loyalty
Cited by 388
- Verified
The relationship between ISO 14001 and continuous source reduction programs
Kitazawa, S., & Sarkis, J. (2000) · International Journal of Operations & Production Management
Quality and Management SystemsEnvironmental Sustainability in Business
Cited by 387
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Customer relationship management research (1992‐2002): An academic literature review and classification
Ngai, E. W. T. (2005) · Marketing Intelligence & Planning
Customer Service Quality and LoyaltyCorporate Governance and Management
Cited by 387
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Organizational Change Recipients' Beliefs Scale: Development of an Assessment Instrument
Armenakis, A. A., Bernerth, J. B., Pitts, J. P., & Walker, H. J. (2007) · The Journal of Applied Behavioral Science
Organizational Change and LeadershipOrganizational Management and Change
Cited by 386
- Verified
Missing link in the service profit chain: A meta-analytic review of the antecedents, consequences, and moderators of service climate.
Hong, Y., Liao, H., Hu, J., & Jiang, K. (2013) · Journal of Applied Psychology
Customer Service Quality and LoyaltyJob Satisfaction and Organizational Behavior
Cited by 386
- Verified
Transformational leadership and employee psychological well-being: The mediating role of employee trust in leadership
Kelloway, E. K., Turner, N., Barling, J., & Loughlin, C. (2012) · Work & Stress
Job Satisfaction and Organizational BehaviorEmployee Performance and Leadership
Cited by 386
- Verified
Global production networks: mapping recent conceptual developments
Coe, N. M., & Yeung, H. W.-C. (2019) · Journal of Economic Geography
Global trade, sustainability, and social impactWorld Systems and Global Transformations
Cited by 386
- Verified
Doing good deeds in times of need: a strategic perspective on corporate disaster donations
Muller, A., & Kräussl, R. (2011) · Strategic Management Journal
Corporate Social Responsibility ReportingCorporate Identity and Reputation
Cited by 385
- Verified
Addressing sustainable development through public procurement: the case of local government
Preuss, L. (2009) · Supply Chain Management: An International Journal
Public Procurement and PolicySustainable Supply Chain Management
Cited by 385
- Verified
Brands as relationship partners: Warmth, competence, and in‐between
Fournier, S., & Alvarez, C. (2012) · Journal of Consumer Psychology
Consumer Behavior in Brand Consumption and IdentificationMarketing and Advertising Strategies
Cited by 385
- Verified
Purchasing's Role in Environmental Management: Cross‐Functional Development of Grounded Theory
Carter, C. R., & Dresner, M. (2001) · Journal of Supply Chain Management
Sustainable Supply Chain ManagementEnvironmental Sustainability in Business
Cited by 384
- Verified
'Best practice' human resource management: perfect opportunity or dangerous illusion?
Marchington, M., & Grugulis, I. (2000) · The International Journal of Human Resource Management
Human Resource and Talent ManagementGlobal and Cross-Cultural Management
Cited by 384
- Verified
Preparing for the New Economy: Advertising Strategies and Change in Destination Marketing Organizations
Gretzel, U., Yuan, Y.-L., & Fesenmaier, D. R. (2000) · Journal of Travel Research
Diverse Aspects of Tourism ResearchDigital Marketing and Social Media
Cited by 384
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