Cited by 728Entrepreneurship Studies and InfluencesFirm Innovation and GrowthPrivate Equity and Venture Capital

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Measuring the performance of emerging businesses: A validation study

Chandler, Gaylen N., Hanks, Steven H.·1993·Journal of Business Venturing

DOI 10.1016/0883-9026(93)90021-v

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Research works printed but not linked: 4

Chandler, 1991, Measuring new venture performance: A comparison of objective and subjective measures, Proceedings of the 6th Annual National Conference of the United States Association of Small Business and Entrepreneurship, 128
Dalton, 1980, Organizational structure and performance: A critical review, Academy of Management Review, 5, 211
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“Chandler and Hanks (1993) assert that financial measures are typically derived from or related to financial accounts found in the entrepreneurial profit and loss statement or balance sheet.”
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“…potential proxy indicators for the complex multidimensional phenomenon of organisational performance (Fiorentino, Longobardi, and Scaletti 2021; Chandler and Hanks 1993; Shepherd and Wiklund 2009), we operationalise growth as the increase in the number of employees (Delmar, Davidsson, and…”
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“Moreover, this view is partially congruent with the work of Penrose (1959) and Chandler and Hanks (1994b). According to them, founder managers must fill two predominant roles to be successful.”
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“We used this mix of outcomes because they indicate the venture is creating customer value (Chandler & Broberg, 2012; Chandler & Hanks, 1993; Priem et al, 2012) and to provide a robust and multifaceted picture of the impact of the customer engagement pattern.”
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Authors: Chandler, G. N., & Hanks, S. H.
Affiliations: Pennsylvania State University (US)
Utah State University (US)
Corresponding author: Chandler, Gaylen N.
Venue: Journal of Business Venturing
Publisher: Elsevier BV
Published: 1993-09
Volume: 8
Issue: 5
Pages: 391-408
ISSN: 0883-9026 (ISSN-L)
DOI: 10.1016/0883-9026(93)90021-v
OpenAlex: W2004016061
Cited by: 728
References: 45
Citations by year: 2026: 11 · 2025: 18 · 2024: 16 · 2023: 24 · 2022: 33 · 2021: 36 · 2020: 20 · 2019: 34 · 2018: 47 · 2017: 39 · 2016: 25 · 2015: 33 · 2014: 34 · 2013: 41 · 2012: 34
FWCI: 11.38
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations: Journal of Business Venturing (publishedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Entrepreneurship Studies and Influences
Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Firm Innovation and Growth
Social Sciences › Economics, Econometrics and Finance › Finance › Private Equity and Venture Capital
Keywords: new venture performance, performance measurement, self-reported performance, subjective performance measures, business growth, business volume, content validity, inter-rater reliability, generalizability, manufacturing companies, startups, startup success factors, scale validation, disclosure rates, internal consistency

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