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Using text message reminders in health care services: A narrative literature review
Open accessAbstract
INTRODUCTION: Despite the extensive use of mHealth behavior change interventions, questions remain about the use of technology-based reminders in delivering health care services. Text messaging, or short message service (SMS), is one reminder method that has been extensively researched. Most SMS-reminder research is distributed across a range of health care outcomes. The aim of this article is to systematically review the aggregate impact of these reminders on overall health care outcomes. METHODS: A systematic literature review was conducted and yielded 2316 articles. Studies were included if they used SMS reminders to support patient health care outcomes. Study methodology was aligned with the PRISMA guidelines for systematic reviews. RESULTS: Following screening, 162 articles met inclusion criteria. Of these studies, 93 investigated medical compliance reminders and 56 investigated appointment reminders. The review found that nearly all the SMS-reminder studies helped improve patient medical compliance and appointment reminders. Additionally, researchers reported numerous benefits from using SMS reminders, including ease of use, relative inexpensiveness, and rapid and automated message delivery. Minimal risks were reported and most participants found the reminders to be acceptable. DISCUSSION: Text messages appear to be an effective reminder mechanism to promote improved patient appointment and medical compliance. Reminders should continue to be evaluated and improved to determine the most effective timing and frequency of messages for improving outcomes.
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“As an example, some trials suggested that SMS text messaging reminders may improve behavior, clinic attendance, attention in care, and self-reported medication adherence [21].”
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“Several meta-analyses corroborate the effectiveness of SMS for medication adherence [18-20].”
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“To our knowledge, no other published study (other than the study by Brar Prayaga et al [21]) has reported a refill adherence solution with results at scale [20].”
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Bos, A., Hoogstraten, J., & Prahl-Andersen, B. (2005) · American Journal of Orthodontics and Dentofacial Orthopedics · doi:10.1016/j.ajodo.2004.11.014 · Cited by 82
McInnes, D. K., Petrakis, B. A., Gifford, A. L., Rao, S. R., Houston, T. K., Asch, S. M., & O'Toole, T. P. (2014) · American Journal of Public Health · doi:10.2105/ajph.2014.302061 · Cited by 80
Arora, S., Burner, E., Terp, S., Nok Lam, C., Nercisian, A., Bhatt, V., & Menchine, M. (2015) · Academic Emergency Medicine · doi:10.1111/acem.12503 · Cited by 79 · cited 1×
“Mobile phones, and more recently smartphones, have quickly changed the way people communicate and the way treatment providers think about service delivery (Atun and Sittampalam, 2006).”
BackgroundLv, Y., Zhao, H., Liang, Z., Dong, H., Liu, L., Zhang, D., & Cai, S. (2012) · Telemedicine and e-Health · doi:10.1089/tmj.2011.0218 · Cited by 78
Raifman, J. R. G., Lanthorn, H. E., Rokicki, S., & Fink, G. (2014) · PLoS ONE · doi:10.1371/journal.pone.0109032 · Cited by 75
Text-message Reminders in Colorectal Cancer Screening (TRICCS): a randomised controlled trial
Hirst, Y., Skrobanski, H., Kerrison, R., Kobayashi, L. C., Counsell, N., Djedovic, N. K., Ruwende, J., Stewart, M., & von Wagner, C. (2017) · British Journal of Cancer · doi:10.1038/bjc.2017.117 · Cited by 75
Comparison of Reminder Methods in Selected Adolescents With Records in an Immunization Registry
Morris, J., Wang, W., Wang, L., Peddecord, K. M., & Sawyer, M. H. (2015) · Journal of Adolescent Health · doi:10.1016/j.jadohealth.2015.01.010 · Cited by 74
Use of Mobile Telephone Short Message Service (SMS) as a Reminder: the Effect on Patient Attendance
Foley, J., & O‘Neill, M. F. (2009) · European Archives of Paediatric Dentistry · doi:10.1007/bf03262661 · Cited by 72 · cited 2×
“…3, and 1 day before scheduled appointment Intervention did not produce change in medication adherence but did increase frequency of blood glucose reading Foley and O'Neill (2009) 709a Quasiexperimental Automated text message reminder designed to decrease rate of missed appointments at an…”
BackgroundMuller, C. J., Robinson, R. F., Smith, J. J., Jernigan, M., Hiratsuka, V. Y., Dillard, D. A., & Buchwald, D. (2016) · Cancer · doi:10.1002/cncr.30499 · Cited by 71 · cited 2×
“…al., 2006; Liew et al., 2009; Lin et al., 2012; Liu et al., 2017; Lund et al., 2012; Lund et al., 2014; McInnes et al., 2014; Milne, 2010; Muller et al., 2017; Murray et al., 2015; Narring et al., 2013; Nundy et al., 2013a, 2013b; Nyatsanza et al., 2016; Odeny et al., 2012; Perry, 2011; Pijnenborg…”
BackgroundRichman, A. R., Maddy, L., Torres, E., & Goldberg, E. J. (2016) · Journal of American College Health · doi:10.1080/07448481.2015.1117466 · Cited by 70
Moore, D. J., Poquette, A., Casaletto, K. B., Gouaux, B. D., Montoya, J. L., Posada, C., Rooney, A. S., Badiee, J., Deutsch, R., Letendre, S. L., et al. (2014) · AIDS and Behavior · doi:10.1007/s10461-014-0971-0 · Cited by 68
Text message reminders for timely routine MMR vaccination: A randomized controlled trial
Hofstetter, A. M., DuRivage, N., Vargas, C. Y., Camargo, S., Vawdrey, D. K., Fisher, A., & Stockwell, M. S. (2015) · Vaccine · doi:10.1016/j.vaccine.2015.09.042 · Cited by 67
Use of mobile telephone short message service as a reminder: the effect on patient attendance
Prasad, S., & Anand, R. (2012) · International Dental Journal · doi:10.1111/j.1875-595x.2011.00081.x · Cited by 66 · cited 3×
“These reminders occurred between two weeks (Kunigiri et al., 2014) and the morning of (Prasad and Anand, 2012) a scheduled appointment.”
BackgroundHaug, S., Meyer, C., Dymalski, A., Lippke, S., & John, U. (2012) · BMC Public Health · doi:10.1186/1471-2458-12-51 · Cited by 66
Text message reminders to improve outpatient therapy attendance among adolescents: A pilot study.
Branson, C. E., Clemmey, P. A., & Mukherjee, P. P. (2011) · Psychological Services · doi:10.1037/a0026693 · Cited by 66
Mobile phone text messaging for pharmaceutical care in a hospital in China
Mao, Y., Zhang, Y., & Zhai, S. (2008) · Journal of Telemedicine and Telecare · doi:10.1258/jtt.2008.080406 · Cited by 65 · cited 3×
“Medication reminders typically were sent near the scheduled medication time (e.g., Mao et al., 2008).”
BackgroundInfluentialVervloet, M., van Dijk, L., de Bakker, D. H., Souverein, P. C., Santen-Reestman, J., van Vlijmen, B., van Aarle, M. C. W., van der Hoek, L. S., & Bouvy, M. L. (2014) · Diabetic Medicine · doi:10.1111/dme.12439 · Cited by 65
Wang, K., Wang, C., Xi, L., Zhang, Y., Ouyang, Y., Lou, H., Zhang, W., & Zhang, L. (2013) · International Archives of Allergy and Immunology · doi:10.1159/000356317 · Cited by 64
Shaw, R. J., Bosworth, H. B., Hess, J. C., Silva, S. G., Lipkus, I. M., Davis, L. L., & Johnson, C. (2013) · JMIR mhealth and uhealth · doi:10.2196/mhealth.2343 · Cited by 64
Park, L. G., Howie‐Esquivel, J., Whooley, M. A., & Dracup, K. (2014) · European Journal of Cardiovascular Nursing · doi:10.1177/1474515114537024 · Cited by 63
Increasing chlamydia test of re-infection rates using SMS reminders and incentives
Downing, S., Cashman, C., McNamee, H., Penney, D., Russell, D. B., & Hellard, M. E. (2012) · Sexually Transmitted Infections · doi:10.1136/sextrans-2011-050454 · Cited by 63 · cited 2×
“…Berenson et al., 2016; Chow et al., 2015; Chung et al., 2015; Cocosila et al., 2009; da Costa et al., 2012; Davey et al., 2016; Dick et al., 2011; Downing et al., 2013; Table 1 (continued) Study Sample size Study design Intervention description Goal of text message Rate of messaging Timing of…”
BackgroundMethodDowshen, N., Kuhns, L. M., Gray, C., Lee, S., & Garofalo, R. (2013) · AIDS and Behavior · doi:10.1007/s10461-013-0464-6 · Cited by 61 · cited 2×
“Dowshen et al., 2013; Fang and Deng, 2017; Ferguson et al., 2015; Foreman et al., 2012; Franklin et al., 2006; Garofalo et al., 2016; Gengiah et al., 2014; Georgette et al., 2017; Granholm et al., 2012; Gu et al., 2016; Guy et al., 2013; Haji et al., 2016; Hanauer et al., 2009; Hardy et al., 2011;…”
BackgroundImpacting Delayed Pediatric Influenza Vaccination
Hofstetter, A. M., Vargas, C. Y., Camargo, S., Holleran, S., Vawdrey, D. K., Kharbanda, E. O., & Stockwell, M. S. (2015) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2014.10.023 · Cited by 61 · cited 5×
“…2017; Granholm et al., 2012; Gu et al., 2016; Guy et al., 2013; Haji et al., 2016; Hanauer et al., 2009; Hardy et al., 2011; Hirst et al., 2017; Hofstetter et al., 2015a; Hofstetter et al., 2015b; Huang et al., 2017; Huang et al., 2013; Johnson et al., 2016; Jordan et al., 2015; Kamal et al.,…”
BackgroundInfluentialEffectiveness and Cost of Bidirectional Text Messaging for Adolescent Vaccines and Well Care
O’Leary, S. T., Lee, M., Lockhart, S., Eisert, S. L., Furniss, A., Barnard, J. G., Shmueli, D., Stokley, S. K., Dickinson, L. M., & Kempe, A. (2015) · PEDIATRICS · doi:10.1542/peds.2015-1089 · Cited by 60 · cited 2×
“…Modrek et al., 2014; Montes et al., 2012; Moore et al., 2015; Morris et al., 2015; Nundy et al., 2013b; Nundy et al., 2013a; O'Leary et al., 2015; Orrell et al., 2015; Park et al., 2014; Park et al., 2015; PenaRobichaux et al., 2010; Pijnenborg et al., 2007; Pop-Eleches et al., 2011; Raiff et…”
BackgroundChen, H., Chuang, T., Lin, P., Lin, Y., & Chuang, Y. (2017) · Journal of Nursing Scholarship · doi:10.1111/jnu.12308 · Cited by 60
Boker, A., Feetham, H. J., Armstrong, A. W., Purcell, P. L., & Jacobe, H. T. (2012) · Journal of the American Academy of Dermatology · doi:10.1016/j.jaad.2012.02.031 · Cited by 59
Khorshid, M. R., Afshari, P., & Abedi, P. (2014) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x14533895 · Cited by 58
Trent, M., Thompson, C. B., & Tomaszewski, K. (2015) · Journal of Adolescent Health · doi:10.1016/j.jadohealth.2015.03.008 · Cited by 57 · cited 2×
“…Appointment reminder One reminder message Delivered two days before scheduled appointment Intervention produced increase in appointment attendance rate Trent et al. (2015) 100 RCT Automated text message reminder designed to increase appointment attendance among adolescent and young adult…”
BackgroundHuang, H.-L., Li, Y., Chou, Y., Hsieh, Y., Kuo, F., Tsai, W., Chai, S.-K. D., Lin, B. Y.-J., Kung, P., & Chuang, C.-J. (2013) · BMC Medical Informatics and Decision Making · doi:10.1186/1472-6947-13-127 · Cited by 53
Vidal, C., García, M., Benito‐Aracil, L., Milà, N., Binefa, G., & Moreno, V. R. (2014) · Journal of Medical Systems · doi:10.1007/s10916-014-0118-x · Cited by 52
Ferguson, S., Friedland, D., & Woodberry, E. (2015) · Brain Injury · doi:10.3109/02699052.2014.1002109 · Cited by 52 · cited 2×
“Dowshen et al., 2013; Fang and Deng, 2017; Ferguson et al., 2015; Foreman et al., 2012; Franklin et al., 2006; Garofalo et al., 2016; Gengiah et al., 2014; Georgette et al., 2017; Granholm et al., 2012; Gu et al., 2016; Guy et al., 2013; Haji et al., 2016; Hanauer et al., 2009; Hardy et al., 2011;…”
BackgroundGatwood, J., Balkrishnan, R., Erickson, S. R., An, L. C., Piette, J. D., & Farris, K. B. (2016) · Research in Social and Administrative Pharmacy · doi:10.1016/j.sapharm.2015.04.007 · Cited by 52
Guy, R., Wand, H. C., Knight, V. M., Kenigsberg, A., Read, P. J., & McNulty, A. M. (2012) · Sexually Transmitted Infections · doi:10.1136/sextrans-2011-050370 · Cited by 52 · cited 1×
“Reminders can be used to enhance prospective memory, which is remembering to complete an activity in the future (Guynn et al., 1998; McDaniel et al., 2004).”
BackgroundPeña‐Robichaux, V., Kvedar, J. C., & Watson, A. J. (2010) · Dermatology Research and Practice · doi:10.1155/2010/894258 · Cited by 51
Ryswyk, E. V., Middleton, P., Hague, W. M., & Crowther, C. A. (2015) · Diabetic Medicine · doi:10.1111/dme.12769 · Cited by 48 · cited 3×
“Additionally, studies reminding individuals to complete a medical followup exam sent a reminder message up to six months after initial contact (Van Ryswyk et al., 2015).”
BackgroundAssessing the effectiveness of text messages as appointment reminders in a pediatric dental setting
Nelson, T., Berg, J., Bell, J. F., Leggott, P. J., & Seminario, A. L. (2011) · The Journal of the American Dental Association · doi:10.14219/jada.archive.2011.0194 · Cited by 48 · cited 2×
“Niederhauser et al. (2015) reported that their experimental group had more barriers to immunization than control and hypothesized that with a larger trial they might expect to find statistically significant results.”
BackgroundPatterns of Noncompliance in Adolescent Field-Based Accelerometer Research
Belton, S., O’Brien, W., Wickel, E. E., & Issartel, J. (2013) · Journal of Physical Activity and Health · doi:10.1123/jpah.10.8.1181 · Cited by 45
Outpatient blood pressure monitoring using bi–directional text messaging
Anthony, C. A., Polgreen, L. A., Chounramany, J., Foster, E. D., Goerdt, C. J., Miller, M. L., Suneja, M., Segre, A. M., Carter, B. L., & Polgreen, P. M. (2015) · Journal of the American Society of Hypertension · doi:10.1016/j.jash.2015.01.008 · Cited by 44 · cited 2×
“…per day for up to 15 days Morning and evening Intervention produced statistically significant improvement in blood pressure measurement rate Armstrong et al. (2009) 70 RCT Automated text message reminder designed to increase sunscreen application among young adults in the United States…”
BackgroundKim, J.-Y., Oh, S., Steinhubl, S., Kim, S., Bae, W., Han, J.-S., Kim, J.-H., Lee, K., & Kim, M. J. (2015) · JMIR mHealth and uHealth · doi:10.2196/mhealth.3949 · Cited by 43
Encouraging Influenza Vaccination Among Text4baby Pregnant Women and Mothers
Jordan, E. T., Bushar, J. A., Kendrick, J. S., Johnson, P., & Wang, J. (2015) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2015.04.029 · Cited by 42 · cited 2×
“…and a mailed reminder in addition to a SMS reminder (Delgadillo et al., 2015); one found no significant difference between a SMS reminder and no SMS reminder (Bellucci et al., 2017); and one found no significant difference between a telephone call and a SMS reminder (Junod Perron et al., 2013).”
BackgroundÇelik, S. G., Coşansu, G., Erdoğan, S., Kahraman, A., Isik, S., Bayrak, G., Bektas, B., & Olgun, N. (2014) · Journal of Clinical Nursing · doi:10.1111/jocn.12731 · Cited by 42
de Sumari-de Boer, I. M., van den Boogaard, J., Ngowi, K. M., Semvua, H. H., Kiwango, K. W., Aarnoutse, R. E., Nieuwkerk, P. T., & Kibiki, G. S. (2016) · AIDS and Behavior · doi:10.1007/s10461-015-1254-0 · Cited by 40
Thakkar, J. B., Redfern, J., Thiagalingam, A., & Chow, C. K. (2016) · European Journal of Preventive Cardiology · doi:10.1177/2047487316664190 · Cited by 40 · cited 2×
“…per schedule appointment 24 to 48 hours before scheduled appointment Intervention produced statistically significant decrease in missed appointment rate Thakkar et al. (2016) 710 RCT Automated text message reminders designed to increase recreational physical activity and target physical…”
BackgroundText messages for influenza vaccination among pregnant women: A randomized controlled trial
Yudin, M. H., Mistry, N., Souza, L. R. D., Besel, K., Patel, V. K., Mejía, S. B., Bernick, R., Ryan, V., Urquia, M. L., Beigi, R. H., et al. (2017) · Vaccine · doi:10.1016/j.vaccine.2016.12.002 · Cited by 40
SMS text messages as a prosthetic aid in the cognitive rehabilitation of schizophrenia.
Pijnenborg, G. H. M., Withaar, F. K., Evans, J. J., van den Bosch, R. J., & Brouwer, W. (2007) · Rehabilitation Psychology · doi:10.1037/0090-5550.52.2.236 · Cited by 39
Raiff, B. R., Jarvis, B. P., & Dallery, J. (2016) · Journal of Applied Behavior Analysis · doi:10.1002/jaba.337 · Cited by 39
Reducing Cancelations on the Day of Scheduled Surgery at a Children’s Hospital
Pratap, J. “., Varughese, A. M., Mercurio, P., Lynch, T., Lonnemann, T., Ellis, A. S., Rugg, J., Stone, W. R., & Bedinghaus, C. (2015) · PEDIATRICS · doi:10.1542/peds.2014-2418 · Cited by 38
Odeny, T., Bailey, R. C., Bukusi, E. A., Simoni, J. M., Tapia, K. A., Yuhas, K., Holmes, K. K., & McClelland, R. S. (2013) · JAIDS Journal of Acquired Immune Deficiency Syndromes · doi:10.1097/qai.0b013e3182a0a050 · Cited by 38
A human papillomavirus vaccination program for low-income postpartum women
Berenson, A. B., Rahman, M., Hirth, J. M., Rupp, R. E., & Sarpong, K. O. (2016) · American Journal of Obstetrics and Gynecology · doi:10.1016/j.ajog.2016.02.032 · Cited by 38
Stoner, S. A., Arenella, P. B., & Hendershot, C. S. (2015) · PLoS ONE · doi:10.1371/journal.pone.0124613 · Cited by 37
Thomas, I. F., Lawani, A. O., & James, B. O. (2016) · Psychiatric Services · doi:10.1176/appi.ps.201500514 · Cited by 37
Nyatsanza, F., McSorley, J., Murphy, S., & Brook, G. (2015) · Sexually Transmitted Infections · doi:10.1136/sextrans-2015-052216 · Cited by 36
Deng, X., Wang, Y., Zhu, T., Zhang, W., Yin, Y., & Ye, L. (2014) · Journal of Medical Systems · doi:10.1007/s10916-014-0169-z · Cited by 35
Modrek, S., Schatzkin, E., Cruz, A. D. L., Isiguzo, C., Nwokolo, E., Anyanti, J., Ujuju, C. N., Montagu, D., & Liu, J. X. (2014) · Malaria Journal · doi:10.1186/1475-2875-13-69 · Cited by 34
Using SMS Reminders in Psychology Clinics: A Cautionary Tale
Clough, B. A., & Casey, L. M. (2014) · Behavioural and Cognitive Psychotherapy · doi:10.1017/s1352465813001173 · Cited by 34
Text Messaging Effect on Adherence in Children With Inflammatory Bowel Disease
Miloh, T., Shub, M. D., Montes, R. G., Ingebo, K. R., Silber, G. H., & Pasternak, B. A. (2016) · Journal of Pediatric Gastroenterology and Nutrition · doi:10.1097/mpg.0000000000001399 · Cited by 34
Burton, J., Brook, G., McSorley, J., & Murphy, S. (2013) · Sexually Transmitted Infections · doi:10.1136/sextrans-2013-051228 · Cited by 33
The effect of short messaging service text on non-attendance in a general ophthalmology clinic
Brannan, S. O., Dewar, C., Taggerty, L., & Clark, S. (2011) · Scottish Medical Journal · doi:10.1258/smj.2011.011112 · Cited by 33
Using Text Messaging to Improve Attendance and Completion in a Parent Training Program
Murray, K. W., Woodruff, K., Moon, C. A., & Finney, C. (2015) · Journal of Child and Family Studies · doi:10.1007/s10826-015-0115-9 · Cited by 32
Farmer, T., Brook, G., McSorley, J., Murphy, S., & Mohamed, A. (2013) · International Journal of STD & AIDS · doi:10.1177/0956462413502325 · Cited by 32
Hart, T., & Vaccaro, M. J. (2017) · Brain Injury · doi:10.1080/02699052.2016.1251612 · Cited by 32
Davey, D. J. J., Nhavoto, J. A., Augusto, O., Ponce, W., Traca, D., Nguimfack, A., & de Sousa, C. A. D. P. (2016) · Journal of Acquired Immune Deficiency Syndromes · doi:10.1097/qai.0000000000001115 · Cited by 31
Wolff, M., Balamuth, F., Sampayo, E. M., & Mollen, C. J. (2015) · Annals of Emergency Medicine · doi:10.1016/j.annemergmed.2015.10.022 · Cited by 30
Georgette, N., Siedner, M., Petty, C., Zanoni, B. C., Carpenter, S., & Haberer, J. (2017) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-017-0413-9 · Cited by 30
Text Message Reminders Reduce Outpatient Radiology No-Shows But Do Not Improve Arrival Punctuality
Liu, C., Harvey, H. B., Jaworsky, C., Shore, M. T., Guerrier, C. E., & Pianykh, O. S. (2017) · Journal of the American College of Radiology · doi:10.1016/j.jacr.2017.04.016 · Cited by 30
Vaccines4Kids: Assessing the impact of text message reminders on immunization rates in infants
Niederhauser, V. P., Johnson, M., & Tavakoli, A. S. (2015) · Vaccine · doi:10.1016/j.vaccine.2015.04.069 · Cited by 29
Text-messaging to reduce missed appointment in a youth clinic: a randomised controlled trial
Narring, F., Perron, N. J., Dao, M. D., Righini, N. C., Humair, J., Broers, B., Gaspoz, J., & Haller, D. M. (2013) · Journal of Epidemiology & Community Health · doi:10.1136/jech-2013-202510 · Cited by 29
Baker, D. W., Brown, T., Goldman, S. N., Liss, D. T., Kollar, S., Balsley, K., Lee, J. Y., & Buchanan, D. R. (2015) · Cancer Causes & Control · doi:10.1007/s10552-015-0650-0 · Cited by 28
Dual Intervention to Increase Chlamydia Retesting
Smith, K. S., Hocking, J. S., Chen, M. Y., Fairley, C. K., McNulty, A. M., Read, P. J., Bradshaw, C. S., Tabrizi, S. N., Wand, H. C., Saville, M., et al. (2015) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2015.01.014 · Cited by 28
Evidence-based practice and the culture of adolescence.
Nelson, T. D., & Nelson, J. M. (2010) · Professional Psychology Research and Practice · doi:10.1037/a0020328 · Cited by 28 · cited 1×
“These tools are now easily and frequently accessed from one source: the mobile phone (Madden et al., 2013; Nelson and Nelson, 2010).”
BackgroundSpohr, S. A., Taxman, F. S., & Walters, S. T. (2015) · Addictive Behaviors · doi:10.1016/j.addbeh.2015.07.005 · Cited by 27
Keränen, T., & Liikkanen, S. (2013) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2013.0014 · Cited by 27
Fang, R., & Deng, X. (2018) · Journal of Clinical Nursing · doi:10.1111/jocn.13962 · Cited by 27 · cited 4×
“Dowshen et al., 2013; Fang and Deng, 2017; Ferguson et al., 2015; Foreman et al., 2012; Franklin et al., 2006; Garofalo et al., 2016; Gengiah et al., 2014; Georgette et al., 2017; Granholm et al., 2012; Gu et al., 2016; Guy et al., 2013; Haji et al., 2016; Hanauer et al., 2009; Hardy et al., 2011;…”
BackgroundInfluentialPerry, J. G. (2011) · Primary Dental Care · doi:10.1308/135576111797512810 · Cited by 25 · cited 3×
“…al., 2014; Milne, 2010; Muller et al., 2017; Murray et al., 2015; Narring et al., 2013; Nundy et al., 2013a, 2013b; Nyatsanza et al., 2016; Odeny et al., 2012; Perry, 2011; Pijnenborg et al., 2007; Prasad and Anand, 2012; Pratap et al., 2015; Rohman et al., 2015; Sims et al., 2012; Sly et al.,…”
BackgroundInfluentialText Messaging for Psychiatric Outpatients: Effect on Help-Seeking and Self-Harming Behaviors
Kodama, T., Syouji, H., Takaki, S., Fujimoto, H., Ishikawa, S., Fukutake, M., Taira, M., & Hashimoto, T. (2016) · Journal of Psychosocial Nursing and Mental Health Services · doi:10.3928/02793695-20160121-01 · Cited by 25
Huang, C.-Y., Nguyen, P., Clinciu, D., Hsu, C.-K., Lu, R., Yang, H.-C., Wu, C.-C., Tsai, W.-C., Chou, Y.-C., Kuo, T. B. J., et al. (2017) · Comput. Methods Programs Biomed. · doi:10.1016/j.cmpb.2016.12.012 · Cited by 25 · cited 2×
“…message Intervention outcome adult outpatients released from a hospital in China with a prescription lasting 7+days increase in overall medication adherence Huang et al. (2017) 1312 RCT Automated text message reminders designed to decrease missed and delayed medication doses among Taiwanese adults…”
BackgroundReducing Missed Primary Care Appointments in a Learning Health System
Steiner, J. F., Shainline, M. R., Bishop, M. C., & Xu, S. (2016) · Medical Care · doi:10.1097/mlr.0000000000000543 · Cited by 24
Altuwaijri, M. M., Sughayr, A. M., Hassan, M. A. S., & Alazwari, F. M. (2012) · Saudi Medical Journal · doi:10.15537/1658-3175.5491 · Cited by 23 · cited 4×
“The reminders helped increase appointment attendance (e.g., Guy et al., 2013) and before-appointment cancellations (an unexpected outcome; e.g., Steiner et al., 2016), as well as decrease missed appointments (e.g., Altuwaijri et al., 2012).”
BackgroundInfluentialImproving attendance in psychiatric outpatient clinics by using reminders
Kunigiri, G., Gajebasia, N., & Sallah, D. (2014) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x14555642 · Cited by 22 · cited 17×
“These reminders occurred between two weeks (Kunigiri et al., 2014) and the morning of (Prasad and Anand, 2012) a scheduled appointment.”
BackgroundInfluentialTolonen, H. K., Aistrich, A., & Borodulin, K. (2014) · Scandinavian Journal of Public Health · doi:10.1177/1403494814544403 · Cited by 22 · cited 3×
“…2012; Pratap et al., 2015; Rohman et al., 2015; Sims et al., 2012; Sly et al., 2014; Steiner et al., 2016; Taylor et al., 2012; Thomas et al., 2017; Ting et al., 2012; Tolonen et al., 2014; Trent et al., 2015; Van Ryswyk et al., 2015; Vidal et al., 2014; Wolff et al., 2016; Yang et al., 2016).”
BackgroundGu, Y., Wang, L., Zhao, L., Liu, Z.-G., Luo, H., Tao, Q., Zhang, R.-C., He, S., Wang, X.-P., Huang, R., et al. (2016) · BMC Gastroenterology · doi:10.1186/s12876-016-0522-4 · Cited by 22
The impact of a text messaging service on orthopaedic clinic Did Not Attend rates
Rohman, L., Maruswezki, D., & Cam, N. B. (2015) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x15583778 · Cited by 20
Ferreira, F. A. P., de Almeida‐Neto, C., Murphy, E. L., Montebello, S., Nogueira, F. A. H., da Silva, E. M. K., MacFarland, W., & Custer, B. (2016) · Transfusion · doi:10.1111/trf.13882 · Cited by 20
Chung, I., Kang, E., Yom, C., Kim, D., Sun, Y., Hwang, Y., Jang, J., & Kim, S.-W. (2015) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x15571651 · Cited by 18
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“…(mean age: 12) (Belton et al., 2013) to older adults (between 55 and 70 years old) (Muller et al., 2016); and location, Ireland (Belton et al., 2013), Malaysia (Muller et al., 2016), Taiwan (Chen et al., 2017; Chen et al., 2016), Korea (Kim et al., 2015), and the United States (Shaw et al., 2013).”
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Background
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Kopelovich, S. L., Monroe‐DeVita, M., Buck, B., Brenner, C. J., Moser, L. L., Jarskog, L. F., Harker, S., & Chwastiak, L. (2020) · Community Mental Health Journal · doi:10.1007/s10597-020-00662-z · Cited by 139
“While text messaging offers the advantages of familiarity, ubiquity, and efficiency (Schwebel and Larimer 2018), administrators must develop policies and procedures related to SMS treatment guidelines prior to implementation and clinical adoption.”
BackgroundDigital health and primary care: Past, pandemic and prospects
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“As an example, some trials suggested that SMS text messaging reminders may improve behavior, clinic attendance, attention in care, and self-reported medication adherence [21].”
The use of mobile phones for the prevention and control of arboviral diseases: a scoping review
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Metadata
- Authors
- Schwebel, F. J., & Larimer, M. E.
- Affiliations
- University of Washington (US)
- Corresponding author
- Schwebel, Frank J.
- Venue
- Internet Interventions
- Publisher
- Elsevier BV
- Published
- 2018-09
- Volume
- 13
- Pages
- 82-104
- ISSN
- 2214-7829 (ISSN-L)
- PMC
- PMC6112101
- OpenAlex
- W2809176170
- Cited by
- 238
- References
- 180
- Citations by year
- 2026: 22 · 2025: 21 · 2024: 31 · 2023: 31 · 2022: 54 · 2021: 37 · 2020: 30 · 2019: 11 · 2018: 1
- FWCI
- 3.62
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Internet Interventions (publishedVersion, cc-by-nc-nd)
- Europe PMC (PubMed Central) (publishedVersion, cc-by-nc-nd)
- PubMed Central (publishedVersion, cc-by-nc-nd)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- National Institute on Alcohol Abuse and Alcoholism (1F31AA025531-01)
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
- Health Sciences › Medicine › Family Practice › Medication Adherence and Compliance
- Keywords
- SMS reminders, short message service, mobile health, appointment reminders, medication adherence, health care outcomes
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