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Cited by 450International Student and Expatriate ChallengesGlobal and Cross-Cultural ManagementLanguage, Communication, and Linguistic Studies

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Intercultural Competence

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Leung, Kwok, Ang, Soon, Tan, Mei Ling·2014·Annual Review of Organizational Psychology and Organizational Behavior
DOI 10.1146/annurev-orgpsych-031413-091229
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Abstract

We review recent theoretical and empirical developments in the intercultural competencies literature, highlighting contemporary models and empirical research in organizational contexts. We survey the current conceptualizations of intercultural competencies and propose that intercultural competencies can be classified based on traits, attitudes and worldviews, capabilities, or a combination of these dimensions. We identify key psychological, behavioral, and performance outcomes associated with these models. We review empirical studies of intercultural competencies at the group level and discuss emerging models of dyad-level, firm-level, and multilevel intercultural competencies. We evaluate the current measurement of intercultural competencies and suggest alternative approaches. Finally, we examine research on selection, training, and development of intercultural competencies. We end each section by identifying future research foci, and we offer an integration of the literature at the end of the review.

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Metadata

Authors
Leung, K., Ang, S., & Tan, M. L.
Affiliations
  • City University of Hong Kong (HK)
  • Nanyang Technological University (SG)
Corresponding author
Leung, Kwok
ORCID
Venue
Annual Review of Organizational Psychology and Organizational Behavior
Publisher
Annual Reviews
Published
2014-03-21
Volume
1
Issue
1
Pages
489-519
ISSN
  • 2327-0608 (ISSN-L)
  • 2327-0616
DOI
10.1146/annurev-orgpsych-031413-091229
OpenAlex
W4213017647
Cited by
450
References
166
Citations by year
2026: 36 · 2025: 57 · 2024: 57 · 2023: 62 · 2022: 50 · 2021: 50 · 2020: 33 · 2019: 23 · 2018: 27 · 2017: 16 · 2016: 22 · 2015: 7 · 2014: 8
FWCI
10.95
Type
journal article
Language
en
Open access
Locations
Annual Review of Organizational Psychology and Organizational Behavior (publishedVersion)
Topics
  • Social Sciences › Communication › International Student and Expatriate Challenges
  • Social Sciences › Business, Management and Accounting › Business and International Management › Global and Cross-Cultural Management
  • Social Sciences › Communication › Language, Communication, and Linguistic Studies
Keywords
intercultural competence, intercultural communication, intercultural attitudes, intercultural training, intercultural competence development

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