Cited by 266Job Satisfaction and Organizational BehaviorWorkaholism, burnout, and well-beingWorkplace Health and Well-being

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Examining the inverted U-shaped relationship between workload and innovative work behavior: the role of work engagement and mindfulness.

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Montani, Francesco, Vandenberghe, Christian, Khedhaouria, Anis, Courcy, François·2020·Human Relations

DOI 10.1177/0018726718819055

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Abstract

Is workload good or bad for employee innovation? Workload and innovative work behavior are widely studied research topics. However, the relationship between them is not well understood. As a result, there is a lack of evidence-based knowledge that could inform managers and organizations on how to boost workplace innovation in demanding work contexts. Building on the job demands–resources model, the present study posits that workload relates to innovative behavior through work engagement. Specifically, we argue that this indirect relationship exhibits an inverted U-shaped pattern in which workload is most likely to benefit innovative behavior when it is moderate. We further identify mindfulness as an important moderator that influences individuals’ ability to manage stress. In support of these predictions, three studies – a two-wave time-lagged study of 160 employees from various Canadian firms, a three-wave time-lagged study of 153 employees from US firms, and a two-wave panel study of 208 employees from US firms – found work engagement mediated the inverted U-shaped relationship between workload and innovative behavior. Moreover, when mindfulness was high, intermediate levels of workload were associated with increased innovative behavior through enhanced work engagement (Studies 1 and 2). We discuss the implications of these findings for theory and practice.

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Authors: Montani, F., Vandenberghe, C., Khedhaouria, A., & Courcy, F.
Affiliations: International University of Monaco (MC)
HEC Montréal (CA)
MBS School of Business (FR)
Université de Sherbrooke (CA)
Corresponding author: Montani, Francesco
Vandenberghe, Christian
Khedhaouria, Anis
Courcy, François
ORCID: Montani, Francesco
Vandenberghe, Christian
Khedhaouria, Anis
Courcy, François
Venue: Human Relations
Publisher: SAGE Publications
Published: 2019-03-11
Volume: 73
Issue: 1
Pages: 59-93
ISSN: 0018-7267 (ISSN-L)
1741-282X
DOI: 10.1177/0018726718819055
OpenAlex: W2921523424
Cited by: 252
References: 91
Citations by year: 2026: 29 · 2025: 41 · 2024: 44 · 2023: 42 · 2022: 58 · 2021: 23 · 2020: 11 · 2019: 4
FWCI: 33.66
Type: journal article
Language: en
Open access: green
hdl.handle.net
Licence: other-oa
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Human Relations (publishedVersion)
Archivio istituzionale della ricerca (Alma Mater Studiorum Università di Bologna) (submittedVersion, other-oa)
Funders: Social Sciences and Humanities Research Council of Canada (430-2015-00476)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Psychology › Social Psychology › Workaholism, burnout, and well-being
Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Workplace Health and Well-being
Keywords: workload, innovative behavior, work engagement, mindfulness, inverted U-shaped relationship, job demands-resources model, workplace innovation, stress management, employee innovation

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Examining the inverted U-shaped relationship between workload and innovative work behavior: the role of work engagement and mindfulness.

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